Zappos: The Influence Of Organizational Culture In Business

6 Organizational culture has a deep impact on how organizations run their businesses and how they can do it well. Organizational culture is a system of shared assumptions, values, and beliefs, which governs how people behave in organizations. These shared values have a strong influence on people throughout the organization. For instance, it can dictate how people dress, act, and even perform on the job. Each and every organization creates and develops a culture, which provides guidelines and behaviors for the employees throughout the business. A company builds these guidelines and behaviors by using seven characteristics. These characteristics tend to range in priority from high to low. Members of organizations make judgments on the value

For example, Zappos, Southwest Airlines, Google and Chevron have all excelled in their form of business by using knowledge management in their organizational cultures. Zappos hires their employees based on the companies culture. They have established a solid culture and they think fitting into that culture is the most important thing. This promotes the culture and happy employees which ultimately leads to happy customers. To continue, Zappos offers great benefits and a workplace that is fun and dedicated to making everyone happy which again, helps the culture of the

Employees have discussed the business as being one dedicated to safety, supporting employees, and team members looking out for one another. They know this as the “Chevron Way.” They provide fitness centers or health club memberships to their employees. Also, they offer massages or personal training to help benefit the workers. Chevron insists employees take regular breaks. In other words, the company shows it cares about the well-being of employees, and employees know that they are valued. Their culture is simple but affective. They keep their employees happy, which leads to good work and