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The impact of technology on modern business
The impact of technology on modern business
Importance of a customer in business
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Xerox Corporation is an American global corporation that sells document technology products and business services. The products sells at Xerox are office printers, projectors, scanner Copiers and other office equipment while the services provided are business processes, document management and outsourcing services. Xerox Corporation established on 110 years ago which is 1906. The headquarters of Xerox was in Norwalk, Connecticut which is in United States. Due of the modernization, Xerox was not a major player anymore among other competitors such as Apple and Microsoft in the information technology (IT) anymore.
Based on the question given, the market for optical copier is shrinking rapidly. It is expected that by 2020 as much as 90 percent
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One of the Xerox’s response strategies to solve the problem is engineering needed to develop new products and services to offer for their customers. This will increase the attraction of customers to buy and insist using their products. Development of new products and services time to time can be said that they are a lifeblood of all businesses. The main reason to develop new ideas and offering to their customers is competitive between company and other competitors. Both of them are just want to re-emphasize their products and services are better than competitors and provide greater benefits to customers. Company also need to improve its sales and increase its product portfolio so that the customers can choose the product from portfolio. For instance, Xerox announced a new service is retail focused-service which is helping to reduce the costs and stocking delays, improve fill rates, enhance cash flow, reduce printing and give more time to vendor to spend with their customers (8 April, …show more content…
Product obsolescence means the time and state in which any of the technology or product ceases to be useful, productive or congruous. This situation may occur when a company stop producing and did not plan to develop the product to the market later on. One of the role of IT as a contributor to the business technology pressures is finding the ways to stay in the competitive market with other competitors by offering products and services that meet customers need. Customer is playing an important role in every kind of business. Business success depends on the criteria of customers need, trends, behaviors and satisfaction level. Information technology (IT) has provided effective communication for us to communicate with the millions of customer to know more further what they need. For example, enterprise normally using Customer relationship management system (CRM) to get the valuable data for understanding and know customer’s behavior and need in the future. Thus, this can helps company especially Xerox to produce the products and services to fulfill what customer needs
Provision of exemplary customer, commercial and technical service as a corporate goal is inline with market requirements, and Daytun is able to provide this given their core activities. Having established solid dealers, and a well founded, extremely functional service department, one of its core activities to provide modern, up-to-date copiers, is now a very feasible probability for Daytun. The pioneering of the cost-per-copy idea, allows the customer to easily understand the underlying costs of high quality copies as a service station, rather than just a stationary machine.
The TJX Company opened their first store chain, Zayre (Yiddish for “very good”), in Hyannis, Ma in 1956. Later, the first T.J. Maxx was opened in Auburn, Ma in 1977. Discount retail stores were the vision of the owners, cousins Stanley and Sunmer Feldberg, from the start. Soon after, they began to specialize in upscale women’s clothing (particularly in one of their beginning chains called Hit or Miss) and later, apparel for the whole family. This soon skyrocketed and led to the opening of many stores across the country. Today there are over 1,000 T.J. Maxx stores and counting.
Meaning corporations purposely make products that won’t last or will be otherwise social unacceptable to own in the near future. This is all a trick to cause the consumer to buy more of a product and spend more money. According to Annie Leonard, author of The Story of Stuff, “[designers] discussed how fast they can make stuff break and still leave the consumer with enough faith in the product to go buy another one” (11). This fuels consumption further than necessary and most importantly at an alarmingly wasteful way. Nothing shows more obsolescence than the technology market with computers and phones. Giles Salde wrote an award winning book about technology obsolescence and explains “a century of advertising has conditioned us to want more, better, and faster from any consumer good we purchase, in 2004 about 315 million working PCs were retired in North America” (Planned Obsolescence viewpoint). This shows the affect caused by corporations to increase profits at the cost of resources. They use new software and products being incompatible with previous versions of electronics to force consumers to buy more. You see this commonly with televisions, gaming systems, computers, and many other electronic
CSX Corporation is amongst the leading transportation suppliers within the nation. The Intermodal and Rail business of the company avail rail-based services that included traditional rail service and intermodal trailers and containers transport (CSX Cooperation, n.d). The transportation network of the company comprises of approximately twenty-one thousand track route miles covering, District of Columbia and Provinces of Quebec and Ontario in Canada.
Moreover, the company’s president has emphasized the need to preserve the quality of its products as well as its reputation among customers, by not committing a large portion of their business to replica products. Essentially, the match between the market opportunities and organizational strengths is not present since the firm is not utilizing available opportunities to enhance its competitive power. For instance, one of their strength has been the quality of their supply chain, but with the rise of the mass merchandiser stores, the company has been unable to create strategies to avoid being eliminated by these stores.
However, comparing with the current situation, the lead time is longer, the manufacturing cost is a bit higher due to lower economic of scale in the labelling operation. Moreover, even though the inventory is reduced, the overstock problem of particular product types still exist. Which means that the repackaging process still very likely to happen. High remanufacturing cost remains the disadvantage point in this MDP position.
Description of firms Office Depot was the number two office supply company in the united states prior to their mergers with office max. It gained its reputation by being a global supplier of office products and services. Office depot began operations out of Boca Raton, Florida, United States of America. In 2014 the company had a combined annual sales of approximately $11.2
2.3. The analysis of the company’s strategic position The mission of Newsprinters is to be the leader in the printing industry and the vision is to collaboratively cooperate with publishers for mutual benefit and sustainability (Newsprinters, 2018). When it comes to leadership style, Newsprinters places trust, honest, humanity and authenticity in the centre of the company’s values. Command and control is regarded as a wrong thing to do (Brooks, 2017).
Founded in 2002 by Elon Musk, former Tesla motors and PayPal founder, SpaceX is the first commercial space company, giving way for a new era of commercial space travel. More than 3000 employees are working there; from astronauts and engineers to accountants and software developers. It is incredible how this company grew.
With the rise of the economy, consumers have become more and more knowledgeable on selecting their favourable product as a result the organization cannot focus on what it sells but on the side focus on what the customer wants to buy.
Jing T-shirt Printing Company is a young company operating in the business of supplying printed T-shirts based on customer orders and designs. In its three years of business, Jing has managed to grow its customer base and they have seen that on average, sales have increased by approximately five percent each year. For the past three years, Jing’s main customers have included sports teams, primary schools, small companies and carnival bands. Jing believes that they have become better at organizing and managing their orders and have decided to implement a strategic plan aimed at increasing sales by ten percent each year for the next three years. Jing also has plans to expand their service to include office supplies and drinkware and would like to explore the feasibility of this option over the next three years.
In every business offered by any organizations, it is very important to ensure that the customers will always satisfied with services provided. People nowadays are looking for the new technologies, new markets, new ideas and also new inventions. Thus the organization must always keep up with the current changes in demand to ensure that their services are still relevant to the customers. The changes of demand also called as an evolution and to achieve these, the organizations are advised to have a process that we called as “Business Transformation” (“Business Transformation: The Importance of Change,” 2014).
A Xerox® copier, generically known as a photocopier, essentially works on the principles of static electricity. Electrical charges can be either positive or negative, which is somewhat similar to the poles of magnets. The negative end of a mag...
The last decade can be marked as a period of significant changes in the business world. Being accustomed to utilize computers as a powerful tool with its office applications such as Microsoft Word and Excel. In the 1990s office workers first faced the opportunity to share information using the Internet (McNurlin, 2009). However, the situation became even more different with the transition to the third millennium. With a further development of information technologies, the majority of big enterprises had to reconstitute their business processes and to make the transition to the Internet economy. Enterprise resource planning (ERP), supply-chain management (SCM), customer relationship management (CRM) software and the variety of other information systems became essential components of the new economy. It can be expected, that all these complex solutions were designed to bring great benefits for different sides of the corporate activity, in particular, decisions made by top-managers are expected to become nearer to the ideal, customer service is to be improved and collaboration more prolific. Nevertheless, to ensure the desired results it should be taken into account that the key concept of these reorganizations is an information or a data, dealing with which can be a serious issue, and wide utilizing of the data warehouses in contemporary organizations confirms this fact.