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Workplace observation answers
Workplace observation answers
Workplace observation answers
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A client that I am currently working with recently lost his job at a local factory. First the client reported that he had quit his job due to his supervisor harassing him each day. A few days later the client was confronted by the CASA assigned to his children at a CFTM regarding the circumstances leading to the state of unemployment. The CASA stated that she had spoken with the previous employer and was informed that the client did not quit his job rather he was terminated due to poor attendance. The client continued to reiterate that he had quit until CASA informed him that she had a copy of his attendance record. The attendance record showed that in the past six months the client had been late to work 16 times, left work early on 9 occasions, …show more content…
Analysis of activity (why it happened) The client was possibly dishonest regarding the circumstances of losing his job based on how losing his job made him feel about himself, how he thought the team would view him, and feeling as though he had failed his own children. As the client discussed the true reason that he had become unemployed he appeared to feel that he had let down everyone that was in the room, his children, even himself. At one point during the discussion, the client had tears in his eyes and stated that he was unsure that he could be successful in the reunification process based on his inability to maintain employment. c. Gut reaction and analysis of thoughts and feelings (how you felt and …show more content…
First, I was able to remain professional and supportive of the client although he had been dishonest. I demonstrated the ability to respond to the client with respect and encouragement as I talked to him. Secondly, I was able to engage with the client implementing empathy and interpersonal skills. I responded to the client with empathy while expressing understanding of why he had attempted to say he quit because of his boss rather than stating that he was terminated for reasons that he had control over as I engaged with him. Lastly, I spoke with the client to determine mutually agreed upon interventions to assist the client with gaining employment that he was physically able to do and that he may enjoy doing such as cooking in a restaurant. Further discussion lead to the client possibly working only part time as he transitions into being a full time single father of two preteen
This method is grounded in the strengths perspective, a perspective in which the worker center’s their sessions around the clients’ abilities, gifts, and strengths (Shulman, 2016). Instead of focusing on what is wrong with the client, the worker highlights what is right with the client building on their strengths instead of emphasizing their deficits: the client already has what they need to get better or solve their problem (Corcoran, 2008). The role of the worker in this model is to help the client recognize their potential, recognize what resources they already have, and discuss what is going well for the client and what they have been able to accomplish already (Shulman, 2016). Techniques commonly used in this model, although they are not exclusive to this model, include an emphasis on pre- and between-session change, exception questions, the miracle question, scaling questions, and coping questions (Shulman, 2016). These questions are used for many reasons: for example, the miracle question is used because “sometimes asking clients to envision a brighter future may help them be clearer on what they want or to see a path to problem-solving.” (Corcoran, 2008, p. 434) while coping questions are used to allow the client to see what they are already accomplishing, rather than what they are transgressing (Corcoran, 2008). All
The observation occurred in the LNC lunchroom during the second lunch of the day. I observed two groups of people in the lunchroom. The first group I observed being a group of all males seated to the right of me. The second group being a group of all females seated in the middle of the cafeteria. The method of observation I used was naturalistic observation. The naturalistic observation experience during the LNC lunch period provided further meaning about or local, national, and global community.
The one skill that I used more of was empathy; I wanted the client to know that I understood her situation as well her feelings. At the end of our conversation, I summarized everything that we talked about, especially her want to open up to her parents and express herself to them. She mentioned that she wants them to fell empathy towards her, because the lack of parental empathy that she felt when she was younger, has even affected her in her adult life (Kilpatrick,2005).
Today I challenged myself to look at my clients differently, and to be quite honest it made me feel a lot better. I thought about how I would feel if someone treated me like a liar; I would more than likely be disappointed and act in accordance. Miller's comment made perfect scene, and I will continue to treat clients in accordance.
The client has their own power to change things, and the goal is to improve the client’s strengths, not “fix” their weaknesses. It is also important for both the client and the worker to realize that they are both there to help each other. The client must not think that they are useless and the worker must realize that it is their job to help the client form a healthy interdependence
I walked in my third and final mock session with a level of comfortability that I knew what I was dealing with and prepared for the client. Feed back form my classmate during my last case presentation was perfect a gave me an air of confidence for my last session. However, it was a grounding experience when the client brought up a current crisis she was dealing with at the moment. The client mentioned that she was was pregnant and was not able to make a decision of weather to keep the baby or have an abortion. The client came in with a very real level of anxiety that created a tension throughout the session that really tested my ability to stay present and support the client during this sensitive time.
In “They’re Watching You at Work” by Don Peck (The Atlantic, December 2013), Peck introduces the issues taking place in the employment process and its history. He gives information on the multiple factors that went into employment dating back to the 1950’s and how multiple high-ranking business are considering otherwise. Peck believes that the current employment policy is degrading to the countries “sophisticated economy”, and is highly in favor of companies that are taking a different approach.
4f. From my perspective, the roles of the client are to come to the sessions weekly, with the intent of seeking help. It is their responsibility as the client to seek help and reach that help through their own understanding. As the leader, it is my job to guide the clients to that understanding and to be there in a trusting manner for the client and also as an accepting place to listen to whatever they have going on.
...ersatile and positive orientated framework. By looking at the person and their story, I assert that a comprehensive view of the client can be reached. The empowerment and positive nature of the solution-focused modality undoubtedly generates results. However, I do no think these positive results could be reach without some traditional base as appoint of reference. While this will serve as my main counseling format, I am aware that I will need to be versed with other counseling and testing techniques.
Thinking about normal social interactions and normal social behaviors, I think of comfortable. When I sit down with a friend, a usual routine is followed, “Hey, how are you, what’s new?” (e.g. My turn, your turn). These questions between my friend and I include eye contact, attention, and facial expression. Usually, I feel that I give my friend my undivided attention. Other normal characteristics include: remembering what the person has just said so a comment can be made, as well as each comment is appropriate and in relation to the current topic. Moreover, the duration between each question or comment is short.
These three questions help me to understand how she is currently feeling about her situation and about me becoming involved and what she thinks I can and cannot provide in services for her. During this time is critical that I engage in active listening and mirroring with the client to ensure that she feels that her needs and feelings are being
I used rephrasing as a part of understanding the reason for the client’s visit and repeated the information in a way that we both could understand. The client was able to respond through the questions that I asked her in regards to her situation. I want to get a clear understanding without leaving out valuable information. In the three sessions my intentions were to make sure that what she gave me over the phone matches what she says in the interview. I made sure that when my client was speaking, I took notes on the new information or the information that was not covered in any of the previous sessions. Each session was based upon reflection because I had to make sure progress was being made or not. When my client began to discuss things in a way in which I could not understand, I was able to interpret the information in a way that she and I both understood and agreed upon. The moment an initial contact was made, I started giving my client information on informed consent forms, who I was and the number of years of my social work profession, policies and
These chapters taught me how important it is to reflect back what the client has told you in order to make sure you are understanding everything properly. Using the skills taught in chapter six, I can ensure that I am giving the client the best use of their time, because instead of asking useless questions or just waiting for them to continue talking, I am able to direct the focus of the session to the main problems, with the help of the client.
The counselor believes the client was utilizing her anxiety, OCD, and high stress to test the counselor to see if he can be trusted with this type of information. The counselor perceives the client was attempting to figure out a way to manage her high stress, OCD, and anxiety as a diversion to her main issue/concern. Which is her inability to deal with the effects of her sexual abuse and how it is impacting her life because she did not seek counseling during that difficult time in her
The counseling session began with the introductions where I introduced myself as the counselor and later introduced my client. This stage is important in any counseling session since it is the time of exploration and focusing according to Gerard Egan as quoted by Wright (1998) in his essay on couselling skills. It is in this session that I was able to establish rapport and trust with my client in order to come up with a working and fruitful relationship with him. During this stage I made use of skills like questioning, where I would pose a question directly to my client, sometimes I would choose to just listen to what the client wanted to speak out while in some instances I would be forced to paraphrase the question if I felt the client did not understand the question I had asked previously. There were also other times when I would reflect through silence. During such a period, I got time to study the client and the information he had given. This being a difficult area, since some clients may not be able to volunteer information to you as the counselor, I decided to assure the client of confidentiality of any information he was willing to share with me with a few exceptions which I also told him about. Being open to him about the only times the information may not be confidential was part of my building rapport and establishing trust with him. I therefore, decided to ask the client what information he wanted to share with me and lucky enough he was ready to speak to me about different issues that he was going through.