2. Statement of Purpose
The purpose of this study would be to illuminate the very real possibility of secondary disasters, i.e. stampedes, mass hysteria, riots, etc. The images of a forced evacuation of over 40,000 people by a force of untrained individuals are nightmarish. Unfortunately, at a vacation destination as large as Walt Disney World, efficient and accurate training can be a challenge. Any and all attempts to streamline the process and physically and mentally prepare staff members for an unforeseen event are vital.
Honestly, studies similar to this should be conducted in every amusement park; due to large numbers of park attendees and employees across the country, the data potential is daunting. Not all parks offer identical training to employees because weather disasters can be specific to geography (Florida parks may face a hurricane while Midwest parks will receive only residual rains), it is necessary to pare down the scope of the study. For the purposes of this safety study, the focus will be on the Walt Disney World Magic Kingdom Park in Orlando, Florida. This will be an in-house study, and it will be approved and sanctioned by the Walt Disney Company. All test subjects will be current employees of the Magic Kingdom and the study results will be used to improve the safety and disaster training within the Company.
3. Problem Statement
On any given day, the Walt Disney World (WDW) Magic Kingdom Park hosts more than 43,000 guests, and around 5,000 employees are on hand to make their visit special (Walt Disney Company 2012). These guests have arrived in a variety of resort conveyances such as buses, boats, and monorails, and family cars and tour buses fill an additional 12,000 parking spaces. The Magic King...
... middle of paper ...
...peculate as to where, when, and how emergency plans must be created.
9. Conclusion and Recommendations for Further Research
Any self-report instrument holds a certain amount of potential bias due to the nature of personal responses and the biases within the reviewer. It is highly critical, however, that the questionnaire itself remains neutral and unbiased. There must not be prior assumptions stated, nor can stereotypes or generalities become part of the written interview; for example, while it might be useful to learn of employee biases against certain types of guests, it is imperative that the questionnaire not lead the subject toward any conclusions. Similarly, a random sample of employees is required for a non-biased set of responses; all Magic Kingdom employees -regardless of age, race, education, job title – will be requested and encouraged to participate.
.... The lessons learned from the many events will provide an extensive knowledge base and benchmark that all emergency managers can draw from to better position citizens for survival of large scale evacuations and sheltering events.
After recording the behaviors of disabled and nondisabled guests at Downtown Disney, it became evident that the social construction of disability may have an influence on the amount of interest or engagement shown between individuals. Based on the observations recorded, it appears that the nondisabled people seemed to show a lack of interest or regard for the disabled people involved in the interactions. Although it may not have been overt, it seemed nondisabled people exhibited subtle signs of superiority over disabled people, appearing to treat them as if they were helpless or burdensome.
Assumption of the risk is not a blanket defense that can be used against anyone who consciously takes an amusement park ride. Customers must be aware of the risks involved in order to assume them. For example, if Justin didn’t know about a loose screw in a roller coaster, that the ride operator received little or no training, or that the park never conducts safety inspections, the rider cannot have assumed the risks associated with those details. . In this case, it is very clear and evident that the Knott’s Berry amusement
Bissell, R. (2010). Catastrophic Readiness and Response Course, Session 6 – Social and Economic Issues. Accessed at http://training.fema.gov/EMIWeb/edu/crr.asp
Hazards pose risk to everyone. Our acceptance of the risks associated with hazards dictates where and how we live. As humans, we accept a certain amount of risk when choosing to live our daily lives. From time to time, a hazard becomes an emergent situation. Tornadoes in the Midwest, hurricanes along the Gulf Coast or earthquakes in California are all hazards that residents in those regions accept and live with. This paper will examine one hazard that caused a disaster requiring a response from emergency management personnel. Specifically, the hazard more closely examined here is an earthquake. With the recent twenty year anniversary covered by many media outlets, the January 17, 1994, Northridge, California earthquake to date is the most expensive earthquake in American history.
The Walt Disney plans to expand its presence in other countries too mainly the emerging market like China that offers great opportunity. Due to its highly advanced infrastructure and higher population, the Disney already made a biggest investment till date on a development and construction of Disneyland theme park in Shanghai, China. The success of Disneyland Hong Kong and the presence of 330 million people that resides within the 3 hour commute to Shanghai allows the Disney to invest $5.5 billion on this theme park. The Disney CEO states that the park will be open for the visitors in the early The company know its various revenue generating streams very well.
“All right. I’m corny. But I think there’s just about a-hundred-and-forty-million people in this country that are just as corny as I am.” Walt Disney was a major part of the Twentieth Century media and entertainment production. Disney was born December 5, 1901 in Chicago, and died of lung cancer on December 15, 1966. He was a chain smoker all his life, which may have been the cause of his lung cancer. His parents impacted him because they were German/English and Irish descent, and the Disney family frequently moved between Marceline, Kansas City, and Chicago.
[1] Information was mainly taken from the Harvard Business Case Study “The Walt Disney Company: The Entertainment King”
Whilst the storm had died down, Orlando was mainly affected by the large amount of fallen trees. Trees has blocked dozens of roads, brought down power lines and destroyed roofs. Many tourists were still there though, and many took shelter in Disney World. One tourist’s children had recounted the hurricane as “better than most of the rides”.
This is a publicly traded company in the US that has been ding quite well in the recent years. The company’s 10k filing for the year 2014. From this statement, the risks facing the company will be identified classified and suggestions made on how best to mitigate them in the subsequent areas. There are various areas that the risks can arise based on the company’s 10k filling (Mertz, 1999).
Disney itself is well organized and really knows what to do on keeping the guests happy, and it's no surprise that they make so much off of just the parks alone, which helps them add new additions to the parks themselves, for example, Disneyland is getting its own Star Wars Land in 2019, and it's rumored that they will make a Marvel Land in 2021. Like any other company, they have employees, after all, Walt Disney did say “You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.”. Disney itself has about 30,000 employees, or cast members, in Disneyland (Working, page 2), you can easily see each of them love their job, and always have a smile on their face. Every employee always have their reasons for working at Disneyland, for some it's the joy of seeing the children’s faces, some work there because of the pride it gives, and then there’s others who just love the parks so much that they know everything about the park and just want to be in its presence of glory.
Education of all personnel is key. Simulations like the Franklin County are great sources. Schools, hospitals, public and private companies to consider preforming drills or simulations in preparation for disasters such as. Many counties have such drills which sometime involve local hospitals, emergency personnel, and local high school students acting like victims with certain issues like head injury, burns, and other injuries which can occur. The television and radios do emergency testing which reminds watchers monthly the sound and the protocol that occurs in an emergency.
Studies and experience from around the world have shown that evacuation plans, as with other emergency plans, are most effective when they are developed with all relevant stakeholders and reviewed regularly. The evacuation planning process provides an opportunity for all stakeholders to participate in discussions, allowing full consideration of the issues relevant for the area and for affected agencies. It also provides a relationship-building opportunity for those involved in the implementation of the plan and facilitates an awareness of the plan itself as it is
Developing emergency training programs make sure that in case of an accident, workers know exactly what to do and act according to the emergency plan to avoid panic and confusion. Consistency in these training is important because it will keep the workers’ skill harp in how to deal with situations.
One of the major themes from week eight focused on the emergence of amusement parks, how they became such an important part of American leisure time and how they helped transform American culture. Amusement park attractions have undergone major transformations over the past century, modern day amusement parks are equipped with the latest technology, popular culture icons and current trendy movie merchandise which is a luxury past theme parks were not able to enjoy. However, more than a century later, amusement parks still have the same goal of attracting crowds and providing people with the chance to escape everyday life and experience complete wonder and joy which is important, even if that pleasure is just for a limited amount of time. While