Verbal Communication Case Study

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1. Background of Study The ability to communicate and interact with others is the most important skill to achieve success in both of our personal and career lives. However, few of us are bad in speaking with others and unaware that communicating has become a necessary activity in our daily life. No one can get by in this world without communicating to others. Whenever messages or information is exchange or communicated through words is called verbal communication. Verbal communication might be two sorts: composed and oral correspondence. Verbal communication happens through eye to eye discussions, bunch examinations, directing, meeting, radio, TV, calls, updates, letters, reports, notes, email and so forth. …show more content…

Apart from that how to overcome these barriers will also be …show more content…

A scene that shows ineffective verbal communication The scene describes an employee in a day to day work in office. From what I observed at first, manager asked his assistant to send a purchase order to a stationary shop while leaving the office. It happened to be the time assistant attending to a phone call. Manager was in a hurry so after saying what he wanted to say, he left the office. Though he knew his assistant was in a busy manner, he didn’t care enough to repeat what he said and didn’t even wait for a respond from his assistant. It was obvious that the assistant wanted to clarify what the manager said, but since he has already left the office. She was unable to do so. With a little bit of disappointment on her face she went to call him. As a result of this the assistant could not perform the task. (The End) The first factor that lead for an ineffective communication in the scene was the environment. It wouldn’t had happen if the manager had called to the assistant to his desk and told the task that has to be done. The second factor is physical. Because the assistant was attending to one task.
3. Problem

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