Dual Perspective In Interpersonal Communication

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Interpersonal communication, defined as the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages, is an integral part of our everyday life (SkillsYouNeed, 2015). Through a combination of what we say, our choice of words and tone, and what we don’t, our body language, individuals exchange information, express opinions and emotions, and form and nurture relationships. Whether at home, in the workplace, or with strangers we are always communicating, so the ability to do so effectively is an asset. According to a survey by the National Association of Colleges and Employers, employers ranked the ability to communicate with persons inside and outside the organization as very important to extremely …show more content…

When we adopt a dual perspective we recognize that the other person has a distinct viewpoint which, although it may differ from our own, must be respected. Personal experience brings to mind the example of my religious relatives being uncomfortable with many television programs and movies. They tend to find scenes that depict violence or sexual themes, which generally do no phase the rest of the family, offensive because of their religious convictions. It takes conscious effort to recognize that they are not trying to be difficult by requesting we change the program, but that they simply have a different perspective than the rest of …show more content…

Several concepts that affect perception include the sense of self, our expectations, our cognitive abilities and physiology, and age. Defined as the system of learned beliefs, attitudes, and opinions that a person holds to be true about his or her own existence, the self-concept is formed as we communicate with others (Purkey, 1988). As they develop awareness, children will begin to internalize the attitudes of those people they find important, know as the particular others. This generally includes, but is not limited to, parents and siblings. For example, in Hispanic cultures the extended family of grandparents, aunts and uncles, and cousins will also play a large role in this early stage of development. As we age we also look to teachers, coworkers, friends, and lovers to determine our place in society. We will begin to observe the broadly held social views of our culture, of social institutions, media outlets, and religions for example. Western social views place great emphasis on gender, sexual orientation, race, and economic class in relation to personal identity. Eastern social views are more centered on the family or tribal unit, and individuals are defined by the success of that group, rather than their individual

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