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Theory and personal experience of teamwork
Effective nurse patient communication
Importance of teamwork and collaboration in nursing
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Trust Imagine being assigned to constructing a large square with a piece of rope with a group of people who have never met each other, in addition to being blindfolded. To form this square, they have to talk through the entire process. They have to rely on each other to make the square. Each one of them needs to listen and trust one another. There are numerous books about team building activities that focus on trust. Cross-functional teams profoundly count on trusting each other in accomplishing the overall target. Quickly overcoming distrust among peers requires faith and repetition. Trust between a member and a team can be created through mutual communication, supportive of member’s suggestions, respected a human life, and a fairness along …show more content…
with safe work environment that makes a member feel as if their views are valuable to the team. Trust is fragile, as Harvey Mackay, one stated, “It takes years to build up trust, but only seconds to destroy it” (Kreitner & Kinicki, 2013). Trust is gained differently among individuals because each person has different experiences, personality types, and cultural backgrounds that influence their propensity towards giving trust. Trust is earned by regularly communicating and interacting with one another on a daily basis towards achieving the common goal. The formation of trust is allowing a person to finish something delegated to them that impacts the project, completing the project on time demonstrates to everyone, they are responsible and trustworthy. As time passes the member will gain more projects and trust because of his actual history of being consistent as well as finalizing a task. Forming a trust bond with someone signifies having open communication with one another, being able to have a constructive dialogue regarding important information. Keeping people informed of any changes, policies, and decisions create accountability among team members, providing for successful communication. Another aspect in developing trust is providing support.
Individuals who participate in teams need to be accessible to others to offer advice, mentoring additional guidance towards issues or concerns. As affirmed in the article Communication, Teamwork, and Trust in an Office-Based Practices a CRNA Nurse reaffirms that taking care of her patients alone would not be possible, she heavily relies on the office team as well as her nurse staff in effectively communicating and collaboration during all phases of patient’s care. They all play an instrumental part from making sure they have the correct name on the chart to ensuring the proper procedure gets done on a certain patient. She relies on the nurseries for pre-operation procedures before administering anesthesia. They all respect the patient's health concerns along with humanity. Working as a team has created this small office based practice reputation into a trustworthy, respectful and consistent teamwork environment among patient’s (Pearce, 2015). Having the adequate support from one another nurtures the growth of trust among people. Additionally, a third key element: respect, for instance, respecting others, everybody on a team has to be mindful of everyone’s: ideas, opinions, personality, and cultures. Respect is like trust, over time it forms by cultivating it. The final aspect of trust is fairness, recognizing a job well done as well as providing for immediate feedback to someone when something occurs. People have to trust or have faith in one another when working in cross-functional
teams. To sum up, all relationships based on trust survive and become stronger. People cannot demand trust; they have to earn it (Kreitner & Kinicki, 2013). Creating trust within a team is ongoing it requires willing participants, the trustor, and trustee striving for the common goal along with constant communication. By taking these factors into account, building trust provides for better output in behavior and profit throughout companies. References: Kreitner, R., & Kinicki, A. (2013). Organizational Behavior. 10th edition. New York: McGraw-Hill Pearce, S. (2015). Communication, Teamwork, and Trust in an Office-Based Practice. AORN Journal, 101(1), 144-148. doi:10.1016/j.aorn.2014.10.005
Nurses should foster collaborative planning to provide safe, high-quality, patient-centered health care. As nurses, we probably know the patients the best since we spend much more time with them than any other members of the care team. We are the liaison between the patient and the rest of the care team. We need to identify a potential problem or issue, and bring it to the attention of the whole care team. We should facilitate mutual trust, respect, shared decision-making, and open communication among all relevant persons in the care of the patients. With the collaborative support of the whole care team, the patients are in a much better position and are more likely to make an informed and deliberate decision. Besides, the collaboration among the care team can facilitate communication among the care providers, and provide a channel for the care providers to vent their stress caused by the ethical dilemmas that they encounter in work. The support from peers is very important for care providers to maintain their emotional and psychological
It is obvious that a great deal of interprofessional research has been aimed to educate practitioners and nurses over the past decade for interprofessional practice (Orchard, King, Khalil & Beezina, 2012). The Institute of Medicine (IOM) “The Future of Nursing Leading Change, Advancing Health” (2010) recommend that private and public organizations, nursing programs and associations increase opportunities for nurses to lead and manage collaborative teams. Health care reform has created a shift in the healthcare delivery to place more emphasis on interprofessional health care teams (Sinfield, Donoghue, Horobi & Anderson, 2012). New implications are directed towards continuing education for health care workers to understand the meaning of interprofessional collaboration to support the changes in collaborative practice to improve patient outcomes (Orchard et.al, 2012). Encouraging health care professional to collaborate as a team more effectively may seem as the answer to improve the quality of care, but ineffective communication from team members to collaborate on the care needs often attributed to patient safety issues. Consequently, even when professional collaborative teams work together, there is no means to validate and measure the impact on continuing education for nurses about interprofessional collaborative practice (Sinfield, et al., 2012).
To attain this goal, nurses must work in collaboration with other members of the health care team. To improve efficiency, the health care environment must foster the development of collaborative relations among health care professionals. Trust, open communication, commitment, and shared goals must be present to support collaborative relations and effective teamwork. Health care organizations continue to place a greater demand on health care professionals while often working with limited resources. In a recent study focused on determining if there was a current or impending shortage of nurses in care settings throughout the United States, 81% of the 178 hospitals sampled indicated they have or are an... ...
In this event, the matter that is unusual can be the fact that I have experienced and witnessed the process for interprofessional collaboration between the community nurse and other professionals that I have never knew about before. This event made me realize that there are many aspects of community nursing that I have knew about before where in this situation it is the importance and accountability of interprofessional collaboration. From my nursing theory course I have learned that interprofessional collaboration is when the nurse forms relationships with other professionals that enable them to achieve a common goal to deliver care and strengthen the health system and clients involved in it. (Betker & Bewich, 2012, p.30) In this event, our mutual goal is to provide the appropriate care for the patients/residents so they can restore their health after their hip or knee surgery. In the nursing leadership and management textbook it stated “interprofessional practice removes the gatekeeper and allows client access to all caregivers based on expertise needed.” (Kelly & Crawford, 2013, p.35) In this event, my preceptor and I gained knowledge about Revera and will pass on this information to patients who are interested in staying at a retirement home after they discharge from the hospital. One literature talked about how according to the Institute of Medicine, it is critical to have the capacity to work together as part of the interdisciplinary team to assist in delivering high quality, patient-centered care. In addition, effective collaboration among health care professionals results in improved patient care and outcomes. (Wellmon, Gilin, Knauss & Linn, 2012) This indicates the importance of interprofessional collaboration to provide...
As an advanced practice nurse (APN), one must interact with other medical professionals cooperatively and collaboratively to ensure the best outcomes for his or her patient population. Interprofessional collaboration happens when providers, patients, families, and communities work together to produce optimal patient outcomes (Interprofessional Education Collaborative Expert Panel, 2011). This type of teamwork and cooperation ensures that all of the providers caring for a patient act in a cohesive manner in which everyone including the patient plays a role in the management of the individual’s health. The purpose of this discussion is to evaluate interprofessional practice and provide the view of a
Working in the health care setting, teamwork and collaboration are used frequently to insure that everything runs correctly and efficiently. According to qsen.org, teamwork and collaboration consists of functioning effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. While assessing the patient a nurse can come into contact and work with many different individuals. These can include other nurses, doctors, therapists, and family
This paper is a literature review of the results of three empirical studies on trust within the nurse–patient relationship. Studies implemented a descriptive qualitative design, and studies used quantitative research, and phenomenological approach method. The context of most quantitative studies was nurse caring behaviors, whereas most qualitative studies focused on trust in the nurse–patient relationship. The quantitative studies used a descriptive design, while qualitative methods included the phenomenological approach, Data collection was mainly by questionnaires or interviews. Evidence from this review suggests that the development of trust is a relational phenomenon, and a process, during which trust could be broken and re-established. Nurses’ professional competencies and interpersonal caring attributes were important in developing trust; however, various factors may hinder the trusting relationship.
Cultivating teamwork is vital in the fast-moving pace of the Emergency Department. One of the most important ways to cultivate this process is through developing a plan of communication with the team. According to L.J. Hood, communication is “…the dynamic interaction between two or more persons in which ideas, goals, beliefs and values, feelings, and feelings about feelings are exchanged. Even very brief communication exchanges may change all involved parties” (Hood, 2014, P.81). In many scenarios some nurses and staff members are unwilling to be those team players that are needed in a busy nursing unit, and many times nurses and staff will not communicate professionally at all. In these situations, some nurses and staff will require coaching sessions on how to communicate, and in worst case scenarios some nurses and staff, who are unwilling to communicate professionally, will be asked to leave the team
Collaboration is the foundation to success in any team. In the healthcare setting, interprofessional collaboration (IC) has been a significant trademark among numerous highly successful innovations. Collaboration between nurses and other healthcare providers improves the quality of care, coordination, and communication between the team leading to increased patient safety. Working in a team to achieve common goals implies open communication, respect for others, mutual trust, and honesty. The purpose of this paper is to discuss the meaning of interprofessional collaboration, its implications for practice, describe the role of IC in the provision of patient and family-centered care,
To start my answer related to trust, I would like to start with few quotes that shows the power of trust like, “without trust we don’t truly collaborate, we merely coordinate or at bets cooperate. It is trust that transforms a group of people into a team “- Stephen M.R Covey
Nursing may be seen as very independent work even though there will be situations that will require others. Friendships may be formed; however, to have professional interactions is something that is not always followed. In terms of patient confidentiality, we may not realize that a HIPPA violation has occurred due to friendly conversation with coworkers. If a patient were to overhear their nurse discussing their information in an unprofessional manner then it may cause issues with a patient’s dignity and their rights. If a patient’s right is violated then it can lead to a patient’s mistrust in their caregiver, leading to mistrust in the facilities, and can end with a patient’s health being compromised. The patient is the reason for this career; if the needs of the patient are being unmet or violated then the purpose of our occupation will be unsuccessful and
...tionship with participants in an effort to further a shared goal. In order to create a climate of collaboration they need to determine and act upon the collective needs of the collaborative team. As mentioned, the first step is building trusting relationships. Trust, after all, is at the core of collaboration and without trusting relationships collaboration could not take place. In the infancy of collaboration leaders need to walk the talk and be the first among the collaborative team to trust. Doing so creates an environment of collective genius because leaders ensure the consideration of alternative viewpoints in discussions. In seeking a diversity of inputs leaders naturally encourage the participation of all members of the collaborative team. This inclusion allows for more creativity and a much more dynamic result. (Kouzes & Posner, 2007, pp. 221-232)
In conclusion, we feel as if we built trust in our team. Seeing as how we’re leaders in our own way, we each created a culture of trust among ourselves. Once we got to know each other personally and shared some personal information about ourselves, our families, hobbies, and other interests, that’s when we started to develop a bond and all the trust built up between us. And this paper assessed our group’s 3-5 major strengths and weaknesses and what successful strategies we hope to add to our team to build a more effective team in the future. Thank you for reading.
A shared goal has a major impact on the success of a team. For such a common goal or vision to be understood and sustained, interdependence and mutual understanding must be developed. For this to happen, there must be support of the team must be present. Trust must be present and must be recognized (Loo & Loewen, 2003).
Another important aspect in towards positive group dynamics is to make all members feel accepted in spite of any diversity. Trust is an important trait for the survival of a group. More importantly, the likelihood of accomplishing goals increases with maximum trust and confidence. However, numerous personalities with different backgrounds may cause friction while attempting to resolve conflicts or reaching a consensus. These challenging situations can lead to stress and tension amongst the group members, but when successfully resolved they lead to further strengthening of the bonds and the emergence of a more cohesive group. Also certain measures can be taken to avoid certain petty discrepancies right from the beginning. Specific ground rules; code of ethics and conduct should be established that would encourage smooth functioning and efficient target