Introduction
Organization is a structured social system consisting of groups and individuals working together to meet some agreed-upon objectives (Greenberg & Baron, 2011). Coping is defined as dealing effectively with something difficult (Cope, n.d).
Stress is a state of mental or emotional strain or tension resulting from adverse or demanding circumstances. In organizations, stress is an extended phenomenon and is considered to be the result of factors such as leadership style and quality, balancing efficiency of services with high quality standards, the increasing “24/7” mentality, structural changes and changes in business processes, and the quality of communication throughout the organization which has an extensive practical and economic consequences (Manning & Preston, 2003).
Emotions are affective, short-lived, relatively intense, and they typically interrupt thought processes (as cited in Grandey, Tam & Brauburger, 2002). According to Ashkanasy (2003), emotions in organization can be traced from multiple levels which are emotions within a person, between persons, in interpersonal interactions, groups and teams, and organization culture and climate. However, the first three levels are normally more concerned and discussed because emotions is an extremely personal subject (Ashkanasy, 2003).
Coping with organizational life is a greatly concerned phenomenon in the modern era especially when organizations are constantly changing due to new trends and needs, in order to maintain their competitiveness. Such changes in the organization’s climate may trigger a stressful environment among the employee and also a disruption on their emotions. As a psychologist, we are eager to find out about the causes of people’s emotional reactio...
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...Emotion, 26(1). Retrieved from http://www.personal.psu.edu/~users/a/a/aag6/M%26E.pdf Greenberg, J. & Baron, R. A. (2011). Behaviour in Organizations (10th Ed). Pearson
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Kernbach, S. & Schutte, N. S. (2005). The impact of service provider emotional intelligence on customer satisfaction. Journal of Services Marketing, 19/7
(2005), 438–444. DOI 10.1108/08876040510625945
Manning, D. & Preston, A. (2003). Organizational Stress: Focusing on Ways to
Minimize Distress. CUPA-HR Journal, Summer 2003, 54(2).
Retrieved from http://www.cupahr.org/knowledgecenter/hehr_db/articles/employee_rel/Organizational%20Stress.pdf
Richards, D. A. & Schat, A. C. H. (2007). ATTACHMENT AND CUSTOMER
AGGRESSON: AN AFFECTIVE EVENTS THEORY MODEL. Organizational Behaviour / Comportement Organisationnel, 28(5). Retrieved from http://ojs.acadiau.ca/index.php/ASAC/article/view/1088
“Go Ahead- Cry at Work” illustrates many organizational behavior topics, that we have discussed in class including emotions in the workplace, emotional ability, gender diversity, and stereotyping. Through personal narrative Anne Kreamer is able to show how a lack of emotional intelligence can hurt not only individuals of a company, but their commitment to the organization. Through numero...
Emotions are frequent companions in our lives. They come and go, and constantly change like the weather. They generate powerful chemicals that create positive and negative feelings, which have a powerful effect on leadership. Some emotions can either facilitate leadership, while others can detract from successful leadership. This course, Emotionally Intelligent Leadership, has truly opened my eyes to the affects that emotions have on being an effective leader. Peter Salovey and John Mayer defined emotional intelligence as “the ability to monitor one’s own and other’s feelings and emotions to use the information to guide one’s thinking and actions” (p. 5). This definition in itself states that emotions, whether it be ones own emotions or those of others, is the underlying factor that directs the actions of a leader. Therefore, throughout the progression (advancement) of this course, I have learned the importance of the development of emotional intelligence for being an effective leader, and because of this I plan on developing the capacities that contribute to being an emotionally intelligent leader for my own success, now and in the future.
Stress is a state of mental or emotional strain or tension resulting from adverse or very
Personally, stress management includes engaging in activities that will make me relax as well as reduce the pressure that could be caused by work or any other activities. It also includes taking some time off and going on vacation to recharge and also evaluate the issues at hand so as to find a solution that will improve my life. In the workplace, stress management remains crucial, especially when it comes to addressing pressure in the workplace. Deadlines and demanding projects are some causes of stress and these can be dealt with through measures like delegation and also allocating reasonable time. It is important that the management consults with the staff so as to reduce the levels of stress in the
Hartel, C. E., Zerbe, W. J., & Ashkanasy, N. M. (2005). EMOTIONS INORGANIZATIONAL BEHAVIOR. New Jersey: Lawrence Erlbaum Associates.
What is stress? Stress is state of mental or emotional strain or tension resulting from adverse or very demanding circumstances. Stress can from depression, work, and much more. One doctor says, “Stress is a silent disease.”
Stephen L. Fink (1992). "The Species of High commitment to workplaces. Greenwood Publishing Group. Weiss, H. M., & Cropanzano, R. (1996). Affective events theory: A theoretical discussion of the
In Murphy and Shoeborn’s paper, Stress Management in Work Settings, practical information in presented regarding the application of a stress management program within the workplace, along with guidance for creating a “comprehensive stress management program which encourages each individual to become more self-responsible and self-determining, and suggests that the overall program must focus on dynamics within the organization as well as within the individual” (Murphy & Shoenborn, 1987). In addition, Murphy and Shoenborn state that to develop an effective stress management program; several steps as indicated in must be applied as outlined in Figure 3
“A state of mental or emotional strain or tension resulting from adverse or demanding circumstances.” https://en.oxforddictionaries.com/definition/stress
Stress is in our everyday lives. We allow things such as the way we live, school, work, family, relationships etc to stress us out. Some people deal with stress way different from others. Some may know how to cope with stress better than others. We allow stress to take a major toll over our lives when we are suppose to fight it, but a lot of people can’t do that. Stress makes you act and do things that are not like yourself. Stress is a negative word; it comes in all different shapes and forms.
Since people are always dealing with certain changes in their lives, they are always dealing with some type of stress. One of the biggest growing issues with stress is stress in the workplace. According to Northwestern National Life, one-fourth of employees view their jobs as the number one stressor in their lives (“Stress at Work,” 1999).... ... middle of paper ...
Stress is the combination of psychological, physiological, and behavioral reactions that people have in response to events that threaten or challenge them. Stress can be good or bad. Sometimes, stress is helpful, providing people with the extra energy or alertness they need. Stress could give a runner the edge he or she needs to persevere in a marathon, for example. This good kind of stress is called eustress. Unfortunately, stress is often not helpful and can even be harmful when not managed effectively. Stress could make a salesperson buckle under the pressure while trying to make a sales pitch at an important business meeting, for example. Moreover, stress can increase the risk of developing health problems, such as cardiovascular disease and anxiety disorders. This bad kind of stress is called distress, the kind of stress that people usually are referring to when they use the word stress.
The distance learning environment creates a multitude of challenges that students or instructors do not have to deal with in a brick and mortar classroom. One controversial topic may be that people cannot express their emotions effectively online. Online environments are also complicated to have interactions and establish a presence. Is this really the case though? Is it challenging to show emotion online or have a presence; however, it is not impossible. These topics will be discussed in the following.
Stress is defined as “any circumstances that threaten or are perceived to threaten one’s well-being and thereby tax one’s coping abilities” (Weiten & Lloyd, 2006, p. 72). Stress is a natural event that exists literally in all areas of one’s life. It can be embedded in the environment, culture, or perception of an event or idea. Stress is a constant burden, and can be detrimental to one’s physical and mental health. However stress can also provide beneficial effects; it can satisfy one’s need for stimulation and challenge, promote personal growth, and can provide an individual with the tools to cope with, and be less affected by tomorrow’s stress (Weiten & Lloyd, 2006, p. 93).
First, stress is defined as an unpleasant state of emotional and physiological arousal that people experience in situations that they perceive as dangerous or threatening to their well being (Patel, 14). Stress is a universal feeling to everyone but the word stress means different things to different people. Some people define stress as events or situations that cause them to feel tension, pressure or negative emotions such as anxiety or anger (Patel, 15). Other people may view stress as a process involving a person’s interpretation and response to a threatening event. In any case, stress has many facets of how one perceives and responds to the certain predicament that is ailing them.