introduction
IF we want to understand a people,so it is necessary to try to put ourselves, as far as we can,in that particular historical and cultural background.and It is not easy for a person of one country to enter into the background of another country. So it make (someone) annoyed or a little angry
beacause it is so difficult for someone to immediately accepted by the other party. But that extreme irritation will go when we think ... that he is just differently conditioned and simple words mean he can't get out of that condition. One has to recognize that whatever the future may hold, countries and people differ .in their approach to life and how they live in this beautiful words and how they thing about this wonder world.so in
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CROSS-CULTURAL COMMUNICATION
communication mean exchange the information between two parties. Communication includes any behavior that another human being perceives and interprets: it is your understanding of what I mean. communication includes sending both verbal messages (words) and nonverbal messages (tone of voice, facial expression, behavior, and physical setting). It in cludes consciously sent messages as well as messages that the sender is totally unaware of sending. Whatever I say and do, I cannot not communicate. Communication therefore involves a complex, multilayered, dynamic process through which we exchange meaning first condition of communication is must sender(encoder) and receiver(decoder) without it we cant communicate.encodeing shows the message has been send and decoding shows message ha been receiving
The sender must be sure that his/her meassage is easily catch the receiver. he or she must try tocommunicate with simple words or symbols.and make sure symbol which he use receiver understand or
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for instance eastern people communicate to westren people.
and
miscommunication
Cross-cultural miscommunication mean receiver of second cultural do not understand the the message of other cultual. miscommunication is directly proportion to the differences between the sender's and the receiver's cultures,miscommunication due to following reasons:
Language: different languages or the mispronunciation of a word to a lack of specificity can lead to misunderstandings.
Behavior :body languages and Cultural differences and other behaviors can also cause mis communications. for example:make the eye contact during communication is good in some countries and others countries it include rude or a challenge to authority. There are also many other cultural differences in body language that can create barriers to effective communication. like facial expression,gestures etc.
misunderstanding come in the communication throuhg the misperception, misinterpretation, and misevaluation.
CROSS-CULTURAL MISPERCEPTION
No two national groups see the world in exactly the same
Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).
The first point I would like to illustrate is the way body language can have different effects on people. For example, in England the use of hands when you are speaking is quite rare, the odd movement of the hand may be seen but the most common use of hand signals or motions is when someone is making an insult. I will use the Italians as an example of at times exaggerated and frequent use of hands. The Italians often use their hands as a way of secondary communication. As they speak they dramatise their conversations which can be mistakenly perceived by some people as confrontation when in fact they are having a simple conversation. This is where the lack of knowledge of a culture can cause a misunderstanding. Another example of communication which can cause raised eyebrows is the way the French acknowledge one another is doing something called the “bises.” This is where they give a kiss on each cheek. (Depending on the region this could be two, three even four kisses.) It is considered rude to just verbally greet someone so the “bises” is the norm for them. However when they are out of their country they could receive strange looks because people don’t understand their reasons and therefore could be perceived that French m...
This is probably due to the strong accents that the Chinese have. In the Chinese culture, they value many things and have many rights. “Benevolence, the core value of Confucianism, extends from the importance of familial ties and blood connections and is held in high esteem by the Chinese (Lihua, 2013).” In China good relationships go a long way. This country feels that it is important to maintain peace and good ties within your family, friendships and within business.
Have you ever experienced misunderstandings between someone with other cultural backgrounds that you were not aware of? In English class, we read an essay,“Stumbling Blocks in Intercultural Communication” by Laray M. Barna. In the article, the author introduced the six stumbling blocks of intercultural communication; 1. Assumption of Similarities, 2. Language Differences, 3. Nonverbal Misinterpretations, 4. Tendency to Evaluate, 5. Stress, and 6. Culture Shock. 1. Assumption of Similarities is explaining that we should not be assuming everyone thinks in the same way only because we all have the same biological needs for food and shelter. Furthermore, beliefs and
The frequent situations of misunderstandings in intercultural communication may be more common then one may believe. The potential for misunderstandings between two different cultures communicating is very high. Through such things as idioms, translation errors, and wrong body language communicative skills can be incorrect. When these intercultural mistakes occur between the people speaking or moving it may be perceived by the opposite culture as funny, rude or confusing. With these considerations in mind, the combination of possibilities for misinterpretations is increasingly elevated.
When one encounters a culture that has little in common with own, one may experience culture shock. This is a sense of confusion, anxiety, stress and loss one may experience. One of the barriers in effective intercultural communication is ethnocentrism. It stems from a conviction that one’s own cultural traditions and assumptions are superior to those of others. It leads to a tendency to look the world primarily from the perspective of one's own culture. It is one of the fastest ways to create a barrier that inhibits, rather than enhances communication (Jandt, 2012).
When I received the instructions for this final project I was terrified, not only because it was my first week of college but also because I did not think I was capable of completing the assignment. After a couple of classes and reading, I learned that cross cultural communication takes time and it 's also not a goal that you reach and then it 's over, it 's a continuous process. When I realized this, I felt better about conducting this project. Being able to communicate properly with cultures that are different than your own is a skill and characteristic that everyone should have and understand. The world is constantly expanding and new cultures especially social cultures are rising and multiplying, we should want to educate ourselves
With an increase in globalization, many people venture into other countries to seek employment and education opportunities. The United States-based corporations employ over 100 million overseas workers. They also hire a large number of locals who then move to take roles in other countries where the company has operations (Reichard et al. 2015). This means that Americans are exposed to a high number of people from other nations with diverse cultures in their workplaces, schools, neighborhoods and other social places. Therefore, people need to improve their intercultural communication skills to enable them to interact efficiently with people with diverse cultures. The improvement of technology has made the media an agent for enhanced
Effective communication with people of difference cultures can be especially challenging. The way people interpret the world can be strikingly different between cultures. Intercultural communication occurs when a member from one culture produces a message that is absorbed by a member of another culture. How that message is understood by the communicating party is a vital part in intercultural communication. For example, in Cambodia it would be considered rude to discuss business in a social setting (Language, culture, customs and etiquette, n.d.). However, in the United States this is a common practice and is almost an encouraged event. Another important factor and consideration in intercultural communication is the importance of understanding cultures, values, history and beliefs. For instance, in Cambodia, if you deliver a present that is wrapped in white paper, this is considered to represent mourning. This is one of the many reasons why it is important to assimilate into a culture and be mindful of communication between cultures (Language, culture, customs and etiquette, n.d.).
One also has to be mindful of unspoken language. Unspoken language includes implied hands gestures, facial expressions, physical greetings, eye contact, and the manipulation of personal space (Moreno, 2006). One great example illustrating the body language barrier between different cultures can be taken from a simple thumbs up. In the US, it is perceived as "all right" or "ok", but in Italy this gesture is professed as being vulgar! Languages are only the beginning when coming to conclusions about cultural differences, religion also plays a huge role.
Therefore, it is essential to study nonverbal and verbal communication Nonverbal communication is all forms of communication other than words themselves, which includes “body motions; vocal qualities; and the use of time, space, and even smell” (Neuliep, 2011, p. 269). On the other hand verbal communication or language “consists of symbols in the form of spoken or written words (Wood, 2014, p. 67). Thus cultures have different representations of symbols and what one culture interprets another may define or view differently. Communication is closely related to culture because communication expresses and alters culture. In a culture you learn behaviors and acceptable ideologies. This can be seen in verbal and nonverbal communication. For example, the tone of your voice is based on culture. Without communication you are unable to establish cultural differences. Your own culture directly shapes how one communicates, such as when it is appropriate to make eye contact. We are not born knowing when and how we should speak; this is a learned behavior that is taught by interaction with others. This is not an easy task because nonverbal signals differ from culture to culture. Charles Braithwaite stated, “One of the fundamental components of cultural and linguistic competence is knowing how and when to use silence as a communication tactic” (Neuliep, 2011, p. 64). Before one can communicate effectively one must understand the context in which the culture exchanges information. One must have a working awareness of how each society conveys meaning, hence high vs. low context cultures. According to the Central Michigan University text, organizational dynamics and human behavior (2009), to become a successful international manager one must develop “cross-cultural skills”. One part of the skill set involves the comprehension of the difference between high-context and low-context
Intercultural communication can be difficult in many aspects, whether you are speaking with your neighbor down the street, someone at a community event or a business acquaintance on the other side of the Earth. To insure a successful intercultural encounter/communication you need to be aware of your own preconceived stereotypes and expectations of the culture. You may need to investigate the language, cultural norms and expectations of the person to whom you are going to communicate with. You must be willing to listen and be open to two way communications, verbal and non-verbal; learning not just the language but also the values of the culture. Many people do not recognize the probability of misunderstandings and frustrations that intercultural
Many people who go to visit or work in another country suffer some misunderstanding from the local people, because they have a different culture. Different culture will cause disparity points of view about almost everything. In the article, Intercultural Communication Stumbling Blocks by Laray M. Barna, there are five stumbling blocks mentioned that are seen in a cross-culture communication. These blocks are: language, nonverbal signs and symbols, preconceptions and stereotypes, the tendency to evaluate and high anxiety. Barna wants to use these stumbling blocks to show the common blockades between different cultures. I agree with what she thinks about the language, nonverbal signs and symbols, preconceptions and stereotypes, and the tendency
... its proper expressions, structure and grammar. Moreover, each language is linked to a specific dialect which is associated with educational, economic, social and historical conditions. Moreover, cultural variations also exist in the rules for general discourse in oral communication. Similar to verbal communication, there are also variations in non-verbal communication between cultures. Gestures, facial expressions, sense of time and personal distance take different forms in different cultures. Furthermore, there is an infinite number of cultural diversities which are at the root of intercultural miscommunication. Variations in values , social relationships, religion, economy and politics consist of only a few of these diversities. These differences can be the source of ethnocentrism, if one becomes over patriotic in regards to one’s own culture. Ethnocentrism, is the concept which states that we tend to judge other cultures through our own. Ethnocentric behavior, can cause racism and chauvinism, as in the case of the Second World War. However, intercultural problems can be avoided if we all develop mindfulness, a sense of flexibility and seek information about the other culture.
Communication is the process of transmitting, receiving, and processing information. Communication is most important in