The Four Key Steps In Hiring And Keeping Top People
“When you hire the best, the rest is easy!” We have heard this phrase many times, but how do we put this concept into action? We know that hiring the best people is vital to the success of your business, especially for fast growing businesses. And certainly, your customers have high service expectations. So…how do you hire and keep top people? Let’s start from the beginning.
The job description: Often overlooked, the job description sets the tone for success when hiring new people. Start by making certain your job descriptions are accurate, up-to-date and reflect your expectations. This is an important step, as it ensures consistency in your hiring practices and says your company is well run.
Tip From The Coach: During the initial interview, be certain to present the job description, so the applicant will have a clear picture of your expectations if your company does hire them. This also helps to generate a more comprehensive conversation regarding the position being offered.
The interview game plan: Prepare a detailed interview game plan, to be used by each person doing the interviewing for your company. This game plan must include: how to evaluate a resume, sample questions to be asked during the interview process, a detailed presentation of compensation, how to do reference checks, and any final hiring details (i.e. company benefits, policy and procedures, etc.…).
Tip From The Coach: In addition to the in-person interview, consider the use of written tests and/or assessments to aid in your hiring process. This is key to hiring top people and will help to establish performance standards when hiring new employees.
Fast-track training: Develop a detailed training checklist for all newly hired employees. This should include: an orientation for the first day, a plan for the first week, an outline for the first month, and a recap of the first 90 days that includes expectations for their performance.
Tip From The Coach: By building a thorough and consistent training program, you will quickly develop top performers for your company, a “win-win” for all.
Grow and groom: To hire and keep top people, you must provide a career path to help your best people grow and to be groomed for additional responsibility. This starts in the hiring process, so consider if the person you are hiring has the skills for the current position and might also have the skills for a next level promotion.
Still in the preparatory stage, review the details given in the vacancy and match up your skills to what they are looking for in a candidate. Pick out ...
Second, I will research the companies that are going to be in the job fair. This is one of most important steps, first impression is very important.
Interview Techniques: First start with informal and see what I can get out of them by just simply asking questions. When and if I get nowhere or become feeling like I am being lied to or
If I were to conduct a job analysis in a company with no job description, I would follow two steps to assist in the creation of a description. My first task would be to ask the supervisor what the job title is, the purpose of the position, and who the employee will be reporting to, as mentioned in the job description handout. My second task would be to go on O*Net to obtain the specific details of the occupation; such as skills,
Training gives members the knowledge to be successful, and with knowledge comes power to take action and change things
The HR manager can use the five step analyze, design, develop, implement and evaluate (ADDIE) training process to introduce a program that will be effective. There will be strategic training needs analysis to train employees to fit future jobs. Current needs analyses train current and new employees. Task analysis identifies specific skills training needed. The HR manager after the analysis the designs the training program with its objectives, delivery method and program evaluation. Then the manager will implement the training with on the job training where the person learns while doing the job and , apprenticeship training where the employee becomes skilled while having formal and on the job training. There can be formal lectures, programmed learning, audiovisual training and use of electronic media training
“Training is the systematic acquisition of skills, rules, concepts, or attitudes that result in improved performance” (Goldstein & Ford, 2002). Pal’s Sudden Service has focused their hiring practices on hiring the right people first, providing the best training possible and reinforcing training everyday. The investment in training has much more to do with the company other than low errors, reduced customer wait times, which lead to high customer satisfaction. The focus on training reduces employee turnover. The costs of hiring and training new employees greatly reduces customer loyalty, both significantly will impact profit. The challenge, comprehend the training requirements, formulating who will train and how the process will be trained. The repeated success of a training program must be quantifiable and re enforced. An efficacious training program with continual re enforcement will pay strong dividends in business profit, employee satisfaction and customer loyalty.
The talent management is defined by the Five STAR program where managers “begin a process of cascading, aligning, and translating these imperatives into clear goals and SMART (specific, measurable, attainable, realistic, and timely) objectives that relate specifically to each of the five STAR points” (NCHL). The programs institutes and refines goals, stipulates accountability and heighten company objectives correlating with each employee’s potentials. The principles of the succession planning and talent management strategy are to review and assess key talents to foster innovation and advancement in their careers.
What are the preferred skills qualifications for that position? 6. What are the major duties and responsibilities for that position? 7. How well do you understand the mission of the company?
Training is an integral part of any organization’s development and is an ongoing process. Training programs will vary according to the position held within a company. “Training is a learning experience that seeks a relatively permanent change in individuals that will improve their ability to perform on the job” (DeCenzo & Robbins, 2007, p. 223, para. 1). Good organizations can be linked with the training and development of good employees. Any organization’s success in growth and innovation is dependent upon the talent, motivation, and leadership of its employees. Efforts made to recognize the value of each employee and the job he or she performs will contribute to a workplace environment that inspires, supports, and rewards employee development.
Job description change, labor market change, and techniques of job search change. However, job interview is always constant. This is a chance for someone to sell him or herself. It is important to keep in mind that the first thirty seconds of any interview are the most crucial. Therefore, to stand out among others, an interviewee must be very smart. It is worth noting that a successful interview is guided by various principles ("5 Tips for Instant Interview Success - US News," n.d.). These include: speaking enthusiastically and vividly about your skills and experience, being positive, being ready and willing to market your experiences and skills as they relate to the described job, researching information
Have a realistic interview, and follow all the steps that would have followed in a regular interview. In case of offers from the employer, the candidate should follow up right the way. Finally, interviewers should be asked to evaluate the meeting and give some suggestions. Preparing for an interview is as much important as showing up. Tips to prepare for an interview can be used for any kind of job interview, and must be followed like the interview is real. Stress get into people every time an interview is behind the corner, and a great way to deal with it is to learn as mush as possible about the interview. The applicant should learn bout the job description, experience, and qualification for the position applied. The candidate should prepare some questions in case the employer asks, and practice them. The interview must be approached with positive attitude, which it could improve your performance. Right before the interview, the applicant could talk to a friend or a close person who could boost hi or her motivation. Also, the applicant should look professional, and use a positive body language. Thus, the
To be better prepared you should bring extra copies of your resume. You never know who all will be doing the interview process, and it would look very great to have copies prepared so that everyone could look over your resume if they would like. Having a reference list ready with names, organizations, and phone numbers will reflect greatly on your effort in being prepared. Knowing what type of interview you will be attending will help you prepare for what kind of questions you will be asked, and what kind of things you will be asked to do. Sometimes, the employer will interview you in a group with others and ask you situational interview questions, depending on the position you are applying for. In this case, you would need to be prepared to answer questions in front of others and not just one-on-one with the hiring manager. Researching situational interview questions and preparing real life responses will help during your interview.
There are many different ways to train. Indeed, entire books have been written on the ways to deliver training. How can a manager charged with training his or her employees choose an appropriate method? This article defines some of the most common training methods and reviews pros and cons for each one.
...n process is very important for an organization to hire new members, as employees need to select the right person to do the right job. Therefore, employees need to read through applicant’s document and qualifications, hence organize an interview to be more close with the applicant, to know more about the applicants, see if they are suitable for the job position. Selection process can help the employees not to make wrong decisions, this is a good opportunities to assess skills, aptitude and abilities. (John, 2007)