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Stress management in organizations
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The Costs of Stress In human terms any sitution that is seen as burdensome , threating ,ambogous , or boring is likely to induce stress. The potential for stress exists when environment pressure is of such a magnitude as to threaten the individuals ability to cope with it in conditions where successful coping is a rewarding experience. COST OF STRESS ( FACTS AND FIGURE ) In financisal terms occupationsl stress is said to cosat 10% of gross national product each year in the usa. The CBI in the uk put the annual cost of stress related absenteeism and staff turnover alone at 1.3 billion pound. The figure in the mid 1990s was stated as 4-9 billion pound 0r 2-3% of the uk's gross domestic product. By impairing the physocological and physical well- being of an emplyee , stress also affects the employees family. A survey conducted by the industrial society in 1995 revealed that stress in the workplace is now a problem in nine out of ten orginazations. Burnout People suffering from burnout lack energy , are fatigued , feel nothing they do is rewarded or encouraged , lack adequate control of their work life ,feel helpless, and have pessimistic views about life generally. The consequences of burnout are absences from work , low commitment and problems with relating to colleagues and others. FACTORS CAUSING STRESS AT WORK STRESS FROM WITHIN THE ORG. ROLE OVERLOAD- too much work can give rise to a number of symptoms of stress such as, escapist drinking, low motivation to work reaching up to absenteeism from work. Working at more than two jobs that required an excessive number of working hours (60 plus per week) can lead to greater stress and might force the employees to take legal actions against the employer. Eg a former junior hospital doctor sued his employers -'Bloomsbury health authority', in London for stress arising from working excessive hours (almost 100 hrs a week). He claimed that he was exhausted and depressed and endangered health of his patients.
According to research done by psychologist Christina Maslach, Ph.D. Burnout effects a person’s mental, emotional, physical and behavioral functioning. Maslach’s research provided the following list of typical symptoms one would experience. Mentally, Burnout can lead to confusion; impaired judgment and decision-making; forgetfulness; and decreased ability to identify alternatives, prioritize tasks, and evaluate one’s own performance. Emotionally, Burnout can cause emotional exhaustion; loss of a sense of personal accomplishment and merit; depersonalization and alienation; depression; and easy excitability, anger, and irritability. Physically, Burnout can lower energy level, change appetite and sleeping, and cause gastrointestinal problems, hypochondriacal complaints, and exhaustion. Behaviorally, Burnout can cause increased or decreased activity level; extreme fatigue; excessive isolation from coworkers, family and clients; disorganization; misplacing of items; and impaired competence on the job.
Ivancevich, Konopaske, & Matteson, 2011 defines burnout as a psychological process, brought about by unrelieved work stress that results in emotional exhaustion, depersonalization, and feeling of decreased accomplishment. Examples of emotional exhaustion includes; feeling drained by work, fatigue in the morning, frustrated, and do not want to work with others. Depersonalization is when a person has become emotionally hardened by their job, treat others like objects, do not care what happens to them, and feel others blame them. A low feeling of accomplishment also results from burnout. A person is unable to deal with problems effectively, identify or understand others problems, and no longer feel excited by their job. (Ivancevich et al., 2011).
As stated previously, some of the effects of role stress and burnout, are low retention rates, high staff turnover, decreased quality of care and decreased job satisfaction. According to data, stress has been shown to cause 40% of turnover and half of absenteeism in the workplace.
Burnout occurs when a person does not have effective coping skills to deal with the demands of the work they are performing; it is also said to be chronic stress caused by the high demands of a job. Burnout has three dimensions that make it up, emotional exhaustion, depersonalization, and reduced personal accomplishment (Vargus, 2014). Some causes include long hours, not having enough or the proper equipment, having inadequate staffing and caring for demand...
The article examined many studies conducted to measure stress and burnout in nurses and found that the environment and conditions in the workplace have a great deal to do with the perceived stress levels. In the article, it speaks of the definition of stress as being a negative factor that is perceived to pose a threat to the perceiver. This definition goes on to state that one person may see an event as stressful, while another may view the same situation as exhilarating. The important part of this “new definition” is that we can choose, by manipulation of our attitudes, to view our lives as stress filled or an enjoyable ride. One’s perception is a big factor in workplace stress.
(AC 1) Stress is defined as the state when people are experiencing difficulties in coping with the situations they are in due to the lacking of abilities or knowledge to handle them (Anxiety UK, ND). These situations are often referred as stressors. The way how individuals are reacting to these stressors is referred as stress response.
Three out of every four American workers describe their work as stressful. According to the Holmes-Rahe Life Events Scale, which rates levels of stress, many of the most stressful events in life are related to the workplace. Some examples are firings, business readjustments and changes in financial status, altered responsibilities, a switch to a different line of work, trouble with the boss, changes in work hours or conditions, retirement and vacations. Workplace stress costs American employers an estimated $200 billion per year in lower productivity, absenteeism, staff turnover, workers' compensation, medical insurance and other stress-related expenses. However, stress may not always be a bad thing. It can stimulate creativity and productivity. The natural pattern of human behavior is to experience a stress-causing event or situation, react to it with increased tension and then return to a normal, relaxed state. The problem occurs when stress is so overwhelming or constant that this pattern is broken. This overwhelming feeling is usually caused by some lack of communication.
According to the American Institute of Stress, stress can be defined as an individual’s response, physical, mental or emotional, to an event that causes a demand for change (Selye, 1936). For athletes, that demand for change can be caused by an injury, which ultimately can have a significant impact on overall stress levels. While a physical injury can cause psychological stress, mental trauma can similarly affect an athlete physically. An athlete’s psychological stability has a great affect on an athlete’s susceptibility to pain and can alter the response to and recovery from an injury (Ahern, 1997).
Stress is stress involving work. Stress is defined in terms of its physical and physiological effects on a person, and can be a mental, physical or emotional strain. It can also be a tension or a situation or factor that can cause stress.[1] Occupational stress occurs when there is a discrepancy between the demands of the environment/workplace and an individual’s ability to carry out and complete these demands.[2] Often a stressor can lead the body to have a physiological reaction which can strain a person physically as well as mentally. One of the main causes of occupational stress is work overload. Occupational stress is a major hazard for many workers. Increased workloads, downsizing, overtime, hostile work environments, and shift work are
On the other, during burnout everything is about not being enough. It’s a feeling of being all dried up. One feels empty and helpless. They start becoming pessimistic. People experiencing burnout tend to lose control over situations. Burnout is characterized by disengagement. One can become aware of having excessive stress but burnout is not always noticeable when it happens (Smith, et al., 2017).
The potential ramifications for the employer can be costly when employees succumb to internal and external stressors. To effectively combat job stress and develop a comprehensive stress management program, organizations must be cognizant of several areas that may be contributing factors to an employee’s stress level. Internally, organizations should review the employee’s workload and ensure that they have the necessary skills to complete the tasks they are expected to complete (Ornelas & Kleiner, 2003). They must also work to “motivate, challenge and take full advantage of the employee’s skills and abilities” (Ornelas & Kleiner, 2003). Employee’s job stress can also be decreased by allowing them take an active part in decisions, creating an atmosphere that facilitates a support network, and offering flexibility in their schedules that allows them to address responsibilities outside the workplace (Ornelas & Kleiner, 2003).
Long – term stress can even require the brain, leaving you more vulnerable to anxiety, and depression; it can be a main cause of moodiness and frustration. Many of us are aware of the physical symptoms of stress-muscle pain, rapid breathing or an increased pulse. At the same time, they also suffer from emotional of stress which can be like roller coaster of highs or lows. emotional effects rang from emotional overeating to a feeling of being overwhelmed and pressure. stress impact many other components, which leads to difficulties in making decisions, loss sense humor, poorer concentration, negative thinking. As can be seen, stress nearly brings serious effects to people. Apart from the effects above, it can be the main reason which creates your decreased productivity at work. stress makes people less control their pace work, which leads to dissatisfaction. about 40% employees said that they are burned out because of work-related stress and loss $300 billion each year in the workplace . In addition, your relationship with people around also become worsens because of your stress. In fact, stress makes people puzzled and their life can undergo a considerable
Happell, Martin, and Pinikahana (2007) also argue in their research that “despite the strength of discourse and debate in relation to stress and burnout in psychiatric nursing, limited research has been conducted in this area” (p. 40). Although a handful of studies (Cañadas et al., 2013, Dickinson and Wright, 2008; Happell, Martin, and Pinikahana, 2007, Ewers et al., 2001) agree that burnout reduces employee effectiveness which can compromise quality of care provided for the patient, there is still little research and support in this
Everyday, there are workers who come home from their jobs with a high amount of health issues. Headaches, aching muscles, exhaustion, and many more health issues have workers wondering why this is happening. All of these symptoms can be linked to stress in the workplace. Job stress has become more of a problem than ever before. Numerous studies show that job stress is the major source of stress for American adults and that it has escalated progressively over the past few decades (“Workplace Stress,” 2004). Stress has become more common and costly in the workplace not only for the workers, but also the companies. What is considered stress in the workplace? Many companies everyday are dealing with issues related to stress in the workplace. For example, the Blackpool Fylde and Wyre NSH Trust Foundation Hospital noticed there were issues with stress when people began calling out sick. Their consultant for occupational health began to see a pattern of worker stress that might be the case. With stress being such a big issue in the workplace, are there ways a company can decrease the amount of stress?
First, stress is defined as an unpleasant state of emotional and physiological arousal that people experience in situations that they perceive as dangerous or threatening to their well being (Patel, 14). Stress is a universal feeling to everyone but the word stress means different things to different people. Some people define stress as events or situations that cause them to feel tension, pressure or negative emotions such as anxiety or anger (Patel, 15). Other people may view stress as a process involving a person’s interpretation and response to a threatening event. In any case, stress has many facets of how one perceives and responds to the certain predicament that is ailing them.