Technician And Empowerment Essay

Technicians & Foreman and the empowerment/added responsibility problem Another issue that needs to be swiftly corrected is that line workers fear loss of employment due to lack of expertise in specific areas. This lack of expertise is caused by the rotations that the line workers and foremen are on, while the technicians' rotation allows them to focus on an area for longer. This has led to operators felling like the technicians are being used like foremen. Coordinators have begun skipping the line foreman and other capable individuals in order to look for a technician to solve the problem when it could be done by those working on the line. This activity needs to be halted immediately. Inform the coordinator they must go through the normal chain of command, starting with the floor foremen, and if more specific knowledge is required then they may reach out to a technician. In this way, the line workers and foremen will no longer feel undervalued and overlooked.

The solution to this problem is to clearly define what empowerment is and how a worker can use it. In the introductory training of an employee or in a shift wide meeting explain that empowerment is the willingness of an employee to take on responsibility or even added responsibility to the team and to the plant as a whole. Explain that empowerment does not give the employee complete autonomy to do whatever they feel like doing or not doing because the same work must be completed during a shift that is normally completed. During the training or the meeting, instill in the employees that all ideas to improve operations such as quality control and safety issues are welcome and wanted because the employee is or will be the expert in the area and we need their