Synectics And Techistics: The Concepts Of Creativity Techniques

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1.7 CREATIVITY TECHNIQUES

A number of techniques exist to help generate new ideas and, in general, entrepreneurs identify more ideas than opportunities. The notion that creativity can be learned or enhanced holds important implications for entrepreneurs who need to be creative in thinking for decision making, problem solving and idea generation.

According to Timmons (1999), there is evidence that one can enhance creative thinking. He cites the example of the group called Synectics of Cambridge, Massachussetts, one of the first organisations to conduct training in creative thinking applied to business. The Synectics approach to developing creativity encompassed the following theories:
The efficiency of a person’s creative process can be markedly increased if he or she understands the underlying psychological processes.
The emotional component in the creative process is more important than the intellectual and the irrational more important than the rational.
The emotional and the irrational elements need to be understood in order to increase the probability of success in problem solving situation.

Approaches to unleashing creativity include brainstorming, focus groups, analogy, Attribute listing, Gap Analysis, and so on.

1.7.1 Brainstorming

This is one of the main techniques used for group creativity. Osborn (1953) is often credited as being the inventor of brainstorming. He described it as a technique that helps to overcome the restrictive nature of evaluation in business meetings. He further believed that social pressures prevented people from freely expressing their ideas. To remedy this situation, he proposed to have structured meetings where ideas could be expressed freely prior to evaluation, that is, judgement was defe...

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Stating the problem in reverse, that is, changing a positive statement into a negative one, for example, if you want to reinforce the behaviour required to satisfy customers, ask your front office staff to list the ways one can offer a bad customer service.
Figuring out what everybody else is not doing. When American manufacturers were designing large, powerful cars, their Japanese counterparts focused on small, fuel efficient cars.
Turning victory into defeat or defeat into victory. The 3M Post-IT Note was developed following a flop. A 3M engineer put some glue on small colourful pieces of paper and these could not ‘stick’ hard. This glue was originally termed an "innovative failure".
If you forget the attributes of the right brain in an exams question, ask yourself about those of the left brain and then extrapolate for the opposite characteristics.

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