1. Introduction
“Real Coke taste, zero calories”* is one of the famous slogans used by the established company, Coca Cola. This slogan defines their new product, Coke Zero. Coke Zero was introduced in South Africa in August 2008 as a low calorie variation of Coca Cola. It is created for young male and female adults who demand a great Coke taste, uplifting refreshment and zero sugar. The brand evolved quickly, selling more than five million unit cases in three months and becoming the leading diet drink in the market (8)*.
When one thinks of Coca-Cola products, the first thought tends to be of die – hard fans*. Individuals in society cannot go a day without a Coke*. And while Diet Coke has been a leading sugar-free soft drink since it was first released, it came to light that young adult males shied away from this beverage*. This is due to men classifying Diet Cola as a woman’s drink. Men have a conventional look of associating woman with “wanting to be beautiful and thin”*. Not only does Coke Zero have to change the target markets perceptions but there are many competitors who are nearly identical. Where there are innovative products, there are substitutes. Pepsi Max and Jive Lite are the two competitors of Coke Zero. In order for Coke Zero to continue being consumers first choice, they need to consider the factors that influence the decision making process in the cluttered marketplace externally and internally.
2. Consumer decision making process
Consumers make many buying decisions every day*. Research of consumers decision making process are based on questions such as what does consumers buy, where they buy, how they buy, how much they buy, when they buy and why do they buy a specific product. Research done of consumer behav...
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...duct all affect consumer stimulus. Thus, it can be concluded that in order for Coke Zero to be successful and influence consumer’s decision making process, it is vital that Coca Cola maintains the studied factors in the marketing strategy in order to reach the diverse target market. The marketing strategy discussed earlier, should be tailored within the target markets perception of the brand. In order for Coca Cola to maintain its consumer’s first soft drink choice, they should change the health concerned and men consumers’ belief and attitude. In addition, although advertising campaigns are efficient in reminding and persuading consumers of brands and the product, Coca Cola must differentiate themselves in their quality of Coke Zero to maintain the taste of normal Coke but with zero calories. This will help Coke Zero to rise to the top in the cluttered marketplace.
The history of Coca Cola began in 1886 and it was founded by Atlanta pharmacist, Dr. John S. Pemberton the curiosity led him to create a distinctive tasting soft drink that could be sold at soda fountains. The first servings of Coca – Cola were sold for 5 cents for a glass. During the first year, sales were a meek nine portions per day in Atlanta. Today, daily servings of Coca Cola beverages are estimated at 1.9 billion globally. In 1886 he sold to Atlanta businessman, Asa G. Candler. Under the leadership of Mr. Candler’s the distribution of Coca – Cola expanded to soda fountains. In 1894, overwhelmed by the growing demand for Coca Cola and the desire to make the drink movable, Joseph Biedenharn fixed bottling machinery in the rear of his Mississippi beverage fountain, becoming the first to place Coca Cola in bottles. Considered an innovative tactic back in 1887, it was followed by newspaper publicity and the distribution of promotional items bearing the Coca Cola script to participating pharmacies. One of the most famous advertising slogans in Coca Cola history “The Pause That Refreshes” first appeared in the Saturday Evening Post in 1929. In 2009, the “Open Happiness” campaign was unveiled globally. The central message of “Open Happiness” is an invitation to billions around the world to recess, revive with a Coca Cola, and continue to enjoy one of life’s simple pleasures.
Coca –Cola (KO) is one of the world’s largest beverage companies. Company was incorporated in September 1919 under the State of Delaware law and headquarters is located in Atlanta Georgia. But from 1886, company established its brand in US (Coca-Cola, 2012, p. 1). Currently company is providing for more than 500 varieties of non-alcoholic sparkles to the customers around the world. Apart from this, company also serve for still beverages that includes enhanced water, water, ready-to-drink, juices, energy drink, sport drinks and so on.
Drinking Diet Coke leads to reduced calorie intake, which in turn, does not cause weight gain. The marketers of Coca Cola illustrate this in their most recent advertisement. Coca Cola 's "Regret Nothing" advertisement for Diet Coke presents a snapshot of two women who appear to be at a pool party. This is apparent because they are sitting on the side of a pool laughing as someone splashes them. The viewer can assume that the weather is warm and pleasant by the amount of skin that the girls ' dresses show and the fact that they are in a pool. It is evident that the two women are having a good time by their expressions. The marketing department of Coca Cola uses multiple visual aids to suggest that if an individual drinks Diet Coke, he or she
The company has accomplished this mainly through the development of new formulas of Coca-Cola in order to satisfy the diverse needs of consumers. For example, introducing products such as Coca-Cola Diet, Coca-Cola Zero, and Coca-Cola Cherry has allowed the brand to appeal to new audiences. Coca-Cola Diet has helped the Coca-Cola Company reach out to a middle-aged audience that enjoy the taste of the original beverage, but have specific health concerns. In addition, Coca-Cola Zero was formulated as an option for many young adults and teens that do not desire to consume the amount of calories normally associated with Coca-Cola. The brand has also developed the popular flavor of Coca-Cola Cherry, which is targeted for people seeking a bit of extra flavor added to Coca-Cola. Although this company has developed formulas for beverages that are completely different from the original taste of Coca-Cola, these are among the most
In order for PepsiCo to be successful in selling Pepsi Platinum, the company must research the marketing community. The best way to create a strategic marketing plan is to understand the target market in the beverage and sports drink business. PepsiCo must ask, “What is the demographic of this market, what are psychographics and behaviors of the specific market that PepsiCo, in regards of selling this brand, desires to reach?” Understanding our customer needs, and competitors offerings will help PepsiCo create a strategically integrated marketing plan. The principal to any successful marketing strategy is to understand the customers and their needs. The ability to satisfy customers' needs better than the competitors, will first be, that PepsiCo build customer loyalty and increase sales (Business Link, 2007). Marketing research uses many methods to obtain its results. PepsiCo will use external census data and marketing survey data collected by outside marketing research firms, as a method of understanding customer wants and needs. Computer-aided methodologies will also be used to collect data on the competitors of PepsiCo such as Coca Cola, Jones Soda, and Mo...
The Coca Cola Company has been among the world’s top companies that have been able to perform well in all the areas of the world. The company follows the latest strategic research and evaluation methods to formulate such strategic policies that helps in not only meeting the customer expectations and desires but also achieving various organizational goals and objectives.
One of the most massive feuds to date is the feud between Pepsi and Coca-Cola. Everyone, all over the world, knows these two prominent companies for creating some of the most delicious tasting beverages ever made, but most individuals tend to consume more of the one cola over the other. There are several factors that go into the decision-making process of selecting what beverage they wish to consume. An abundant amount of people, myself included, prefer Coca-Cola for its coca leaf taste, on the other hand, a significant amount of people would disagree. Therefore, an important factor to notice is that Pepsi and Coca-Cola both offer a multitude of different flavors, especially in diet flavors. Diet flavorings are practically half of all soda sales. Nowadays, the ingredients and nutrition of these beverages are a serious concern for many people because people want to know what exactly they are consuming. The deciding factor, hands down, is the taste of these soda pops. Taste is the premier reason individuals tend to pick one company over the other.
In today’s competitive world where organizations looking for high profitability and market share, consumers have very important role. Companies are looking for capture consumers in order to get larger market share. For this reason organization developed a number of techniques and tools. One of such tools is consumer behavior which has been come from economic theory. Consumer behavior is mainly studying the factors and situations that can affect purchase decisions of consumers. Consumer behavior is being very important discipline of management sciences which help out to understand of customers’ decision making.
There are a variety of beverages available to us today with a wide range of differences, some are flavored, carbonated, low calorie, energy boosters, and just plain water. When it comes down to carbonated drinks there are two major rivalry soda companies dominating the market. Coca Cola and Pepsi are two well know cola distributors with very credible history, but the question still remains one is America’s favorite? With the ongoing competition between Coca-Cola and Pepsi, each company is incorporating new strategies for marketing and advertising there brands. When comparing an advertisement from each of the companies, we will review how they appeal to consumers.
Diet coke as veered away from that design recently, steering people to believe that it is more for “dieters.” Diet soda is misleading to consumers by confusing their body and the consumer and it causes more problems than solving them. One reason consumers should
Coca - Cola : Claims, Values and Polices Coca-Cola is a well-known and cherished brand name. When people think of this name, memories tend to overflow in their heads. Why do you need to be a member? Because, not only does Coke taste great and refresh your own personal memories, it also fills you with memories of the Coca-Cola like "Always Coca-Cola", the antics of the Coke polar bears, and all of the different ads that have represented Coke over the years. Just about every ad you see, as a consumer, has tons of hidden meanings.
Experimentation with the new market for carbonated beverages on the decline coke has done experiments in new flavors and healthier alternatives to try to stay competitive. As well as investing in “Keurig Green Mountain is a K-Cup maker but has a new Keurig Cold that can deliver Coca-Cola through the new system.” (Cooper, 2014)
This is the research study which is intended to help to people on the market economy and in the community. It shows the consumer’s behavior that affects their decision making on choosing a right product. And this study how also shows this method can be useful when engaged on the products carefully.
The research on consumer behavior assists the organization recognize and forecast the purchase behavior of the consumers while they are purchasing a product. Thus, the study of consumer behavior helps the marketers not only to understand what consumer's purchase, but helps to understand why they purchase it (Kumar, 2004). There are a lot of elements which can influence the purchase decision of consumers such as social influences, cultural influences, psychological factors and personal factors (Super Professeur, 2011). Understanding these factors helps the company to market the product on right time to the right consumers in order to generate more profits. On the other hand, if the marketers fail to understand these components that might influence consumers, they will fail to convince the consumers to purchase that product or will fail to meet the demands of consumers. However, consumer behavior is one of the stimulating and challenging areas in marketing studies being a human activity focused on the products and services. Thus understanding the behavior of the consumers is a great challenge. Moreover, it is not easy to get a full picture of consumer behavior as customers make plenty of different buying decision every day and they usually do not know exactly what influences their purchase. In short, basing on all
"Coke" is the second most recognized word throughout the whole world right after the word “Ok”. Take a moment and realize what this means. Almost everyone in the whole world knows what a Coke is and relate it to the Coca-Cola Company. The Coca-cola Company was founded in 1886. This is the same year the Coca-Cola soda was invented. I've seen people drinking this soda all my life and throughout my own life I have taken up this action as well. Coca-Cola has become very popular over the decades and has even stayed very well known the whole time. Why is that? Maybe it is because of their advertisements. This Coca-Cola advertisement expresses happiness with a Coke to persuade and even manipulate its audience with natural and pure imagery, includes