Surface Level Diversity Case Study

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QUESTION 1: Define Surface-Level Diversity And Deep-Level Diversity

Diversity can be defined as the variety of observable and unobservable similarities and differences among people such as race, gender, and age. Surface level diversity refers to the differences such as age, gender, race, and physical disabilities that are observable, typically unchangeable, and easy to measure (Technology Articles Blog, 2010). For example, by looking at Madam Liyana, students able to know that she is a female. Surface-level diversity reflects characteristics that are observable and known to people as soon as you see them.
Meanwhile, deep level diversity refers to the individual differences that cannot be seen directly, such as goals, values, personalities, …show more content…

The direction activities include educating the group and providing support for the acceptance of and respect for various racial, cultural, societal, geographic, economic, and political background. To be implementing the diversity management strategies, management has to take into account diversity, make everyone aware and sensitive to the needs and differences of others. So the keyway of fighting discrimination is to give people to be aware of each other and sensitive to the needs and differences between people and their cultures, orientations, physical and mental abilities. The more people know, the better it is for them to act accordingly in the organization and properly in an organization the better it is for the managers to be able to understand sensitive situations of certain religions may be of certain holidays and different things to accommodate and make people feel comfortable and make work environment inclusive. So these people can be better workers which is more satisfied, more productive in the …show more content…

A person with a high level of job satisfaction holds positive attitudes toward the job, while a person who is dissatisfied with their job holds negative attitudes about the job. Some of the factors in job satisfaction is the interesting job, good teamwork, rewards, good employer, and no stress. However, job satisfaction can impact on the increase of company production, increase self-motivation, an increase of work quality.
Job involvement is important in determining employee’s satisfaction. Job involvement refers to the psychological and emotional extent to which someone participates in their work, profession, and company. Job involvement then again, measures how much a person identifies psychologically with their job and think about their execution performance level important to self-worth. Employees with a high level of job involvement strongly identify with and really care about the kind of work they do. Showing up to work time is half the battle. Top performers are engaged in their work and have high job

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