Software Maintenance and Change Control Process Introduction to Software Maintenance and Change Control Process Software maintenance process is a topic that probably comes up in most organizations and is an important one to address. Once software is created there are usually changes or bugs that are found causes there to be a need for maintenance. It is important to have a process in place that helps to define how these items are handled and the path they take to completion. Using different tools to log these changes, requests, or bugs will is important to keep things organized and allows for proper tracking of these items. As part of Software maintenance there is another aspect called change control, which basically is keeping track of the different versions of code. As code changes to accommodate new requests or bugs there are different versions of code for the same part of the software. If this is not properly handled it can cause a lot of confusion and could also keep the right changes from being moved into a production environment. Software tools that can help with that are Microsoft Visual Source Safe or Collaborative SourceSafe. Both of these tools allows a user to put a document in a certain location or "safe" and than when changes occur they check out the document, which keeps another developer from getting the code and making changes at the same time. Once the changes are completed the document or file can be checked back in allowing others to view this new version. Like any project it is always the things that may seem to some as the most trivial that cause a project to be successful or to have difficulty. Understanding Real World Software Maintenance Processes The software maintenance process is a long-term support tier for any and all computer-based business systems. In the age of computer automation and electronic commerce, many businesses have become dependent upon scalable and error proof software platforms. The ongoing support of these systems by the software manufacturer is crucial for the business owner, and the software's longevity. Software Maintenance is a detailed process for weighing suggested program additions, making program updates, supporting user-related questions, and fixing latent errors. This process is both heavily time and resource consuming for software firms. This is why it is important for all software firms to have a strong and well-organized software maintenance plan, in which any changes to a given product are, to be followed.
Many manufacturers have built products with software instructions embedded onto chips; equipment ranging from fax machines to auto assembly lines could all be affected by the bug. What's the Problem? For many organizations, the Year 2000 Problem has become the most complex project management exercise ever undertaken.
Windows Server 2012 is a dynamic piece of software as it is constantly evolving. These improvements are available to users in the form of Windows Updates and patches. The results of an audit can show that without proper monitoring our system can slowly become obsolete, less productive, and potentially out of Government compliance. Microsoft is constantly making improvements or fixing bugs through a series of updates. Some of the updates are very important to keep products like Windows Server 2012 up to date and secure. Other updates may be labeled as recommended or optional from Microsoft. “Microsoft routinely releases security updates on the second Tuesday of each month, commonly known as Patch Tuesday” (Regan, 2013) With the abundance and frequency of patches it’s important for our organization to manage them in an efficient and organized manner so that we maintain the highest levels of productivity while minimizing system downtime.
The steel manufacturing company Corus focuses on meeting the needs of its worldwide customers and providing innovative solutions. It manufactures, processes and distributes steel and aluminium products worldwide.
The term leadership and change management are interrelated between each other. Leadership direct the company to reach in the destination. Eventually, it is concentrate to formulating the business strategies require to transfer in new state to achieve the corporate goal (Hayes, 2010, p.159). Kotter (2011) explains that leadership is act as an engine on entire change process, that drives, controls and manages to move quickly in efficient way. According to Northouse (2013), “Leadership is a process whereby an individual influences a group of individuals to achieve a common goal.”
Hardware, software, support and maintenance costs grow each year with multiple systems in each local region running different types of software and hardware. The application and hardware support teams are larger than could be possible with one integrated solution.
Document Maintenance - This document will be reviewed and updated as needed, as the project proceeds through each phase of the system development life cycle. This document contains a revision history log. When changes occur, the document’s revision history log will reflect an updated version number as well as the date, and the change description.
Training employees how to use the system is a significant step in ensuring that the organization realizes its goals. Employees need to master and understand the functionality of the system. It is noted that the training of the employees should be planned accordingly. The resources used in the training have to be identified and set. The professional should be aware of the objective of the training. In this case, ensuring that system runs effectively, as well as ensuring that information is safeguarded. Maintenance of the hardware is not only the responsibility of the information technology team in the organization, but also the employees of the organization. For this reason, all the stakeholders should be involved in ensuring that the system functions, as expected.
The growth in technology also has a secondary effect of increasing the availability and
Software applications are powerful tools in the battle to make businesses more efficient and effective. Many have tried to make do with commercial off-the-shelf software (COTS), only to find that their specific needs demanded professionally developed software. Others insist on reinventing the wheel by developing software in areas where vendors are offering an already mature, reliable and relatively cheap version to buy.
The assignment research revealed that legacy programs endure due to the risks and expenditures of changing them (Lamb, 2008). Legacy replacement strategies can flop, not only injuring the reliability of the IT unit, but also the livelihoods of management (Lamb, 2008). The efforts and expenses required in system testing and the possibility of a colossal end-user reskilling program can be enormous (Lamb, 2008). Funds for upgrades are challenging to acquire due to the fact IT budgets are split amongst preserving the status quo and delivering modern functionality (Lamb, 2008). ...
This is very much critical for evolving software product and customization required on the product. To facilitate the project manager in various tasks related to project management there are many tools available. These can be from Project Management Plan, centralized team communication/emails, defect/issue logging, workflow management tools, etc. Using these tools help the project manager track the progress of various activities along with documenting the required artefacts needed during the lifecycle of the project.
2. To reduce the code complexity, eliminate the code smells and improve the testability, refactoring is performed by maintenance team.
This study is about maintenance measurement in process industry –a case example sugar industry is considered in present paper. In literature, maintenance management depends upon maintenance approach and continuous improvement in manufacturing industries. After
Flynn et al. (1994) define quality management as an integrated approach to achieve and sustain high-quality output. Quality engineering is the discipline that deals with the analysis of a manufacturing system at all stages, to improve the quality of the production process and of its output. This can be referred to as the means of achieving a consistent maintenance management system within an organization. Quality improvements methods are a means of improving the organization customers’ satisfaction and competitiveness. Quality is related to manufacturing, and reliability is more related to the validation of sub-system or lower item requirements, (system or part) inherent design and life cycle solutions. (Flynn, et al., 1994) A manufacturing
To get an overall view of the project we reported summary information of the overall project effort, schedules, cost, and the total number of defects found. To analyze the influence of the participation of users and customers as well as the involvement of external staff on the software development project we measured quantitative factors such as effort, schedule, and cost of user, customer, and external personnel by tasks and for the total project.