Tinker Air Force Base in conjunction with the 548th Propulsion Maintenance Squadron is embarking on a journey of Lean Production. The jet engine repair business has become one of fierce competition throughout the world and within the United States. Companies today demand quality parts on time and on cost; it is management’s responsibility along with employees of the 548th Propulsion Maintenance Squadron to deliver this demand to the customer, the warfighter. The literature review contains four sections that focus on Lean Production. The literature review sections are: 1. Brief overview of Lean Production 2. The role of management in Lean Production 3. The role of the employee in Lean Production Overview of Lean Production Ptacek et al. …show more content…
Servant leadership, as defined by Spears (2010) “Servant leadership seeks to involve others in decision making, is strongly based in ethical and caring behavior, and enhances the growth of workers while improving the caring and quality of organizational life”. Spears (2010) goes on to describe ten pillars of servant leadership: listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people, and building community. Listening is not only listening with purpose to the employee but also communicating the views and goals of the organization to the employee. Empathy is about understanding and accepting employees as well as recognizing employee efforts. Healing aids in helping employees on an emotional level, employees go through turbulent times throughout their career; therefor the servant leader is a liaison within the relationship. Awareness, self-awareness strengthens the leader values and ethics, awareness aids the leader in looking at problems from a more integrated approach. Persuasion is seeking to convince rather than coerce employees or persuading employees rather than using an authoritarian approach. Conceptualization is looking beyond day-to-day problems and dreaming big, while day-to-day operations are important for the organization, leaders must keep their eye on the bigger …show more content…
A study conducted by BlessingWhite (2013) highlights five levels of employee engagement. The first level is the “engaged”. The engaged employee exhibits high contribution and high satisfaction, these employees find great satisfaction in their work, they are strongly committed to the organizations mission and goals, and have a positive impact on employee morale. The second level of employee engagement is the “almost engaged” having a medium level of job satisfaction and contribution. These employees are genuinely satisfied with their job and are considered top performers within the organization. The third level are considered “honeymooners and hamsters” these employees exhibit a high job satisfaction but low contribution levels. Honeymooners are considered newer employees and are seeking their role with the organization, while also seeking ways to contribute to the mission. Hamsters, on the other hand, are sincerely hard workers, however they routinely work non-value added task, therefore contributing little to the organization. Level four consist “crash and burners”. The “crash and burners” have a high contribution level but also exhibit a low level of job satisfaction. The “crash and burners” often complain about decisions made by upper level management as well as complain about
Servant leadership, as defined by Kretiner and Kinkicki (2015, p.486), is putting the needs of others, including employees, customers, and community ahead of one’s own needs. This management style requires selflessness and humility from management so the organization can focus on serving key stakeholders. There are ten characteristics of a servant-leader as identified in the text
Workers feeling, which includes competitive compensation and reward strategies, professional growth and development, career paths and succession plans and the organizations leadership and culture are contributing factors of employee engagement
Servant leadership is a philosophy and set of practices that augments the lives of individuals, builds better organizations, and creates a more just and caring world, they put the team first, and themselves second (MindTools, 2015). Servant leaders are able to demonstrate their traits through interaction with followers and other leaders within the organization. The characteristics of servant leaders include their commitment to the growth of people, stewardship, and building community, and provide leaders with the opportunity to experience change and to invite followers to change (Savage-Austin & Honeycutt 2011). Servant leadership encourages leaders and followers to ‘raise one another to higher levels of motivation and morality’, and set their leadership focus: follower’s first, organizations second, their own needs last (Sendjaya, Sarros, & Santora, 2008). The servant leader focuses on the needs of others to include team members. They acknowledge people’s perspectives, and give them the support needed to meet their goals. Servant leaders involve members when decisions are appropriate helping build a stronger commitment within the team. Strong qualities of servant leadership are trust, appreciation for others, and empowerment. Honesty and integrity form the moral foundation of effective leadership through the four values of truth telling, promise
The Servant Leader discusses the importance of leaders who adopt a service oriented attitude in which they care for the needs of others before their own. A servant leader need not be an actual servant or have ever been a servant to become a servant leader. Rather, a servant leader is born with or adopts an “others first” disposition. Climbing through the ranks may help to create a servant leader, though it is not necessary. When leaders choose to see that the needs of their followers or their organizations are the highest priority they become servants.
Servant leadership is a fundamental skill that is of great importance in today’s health care system. Health care workers who follow effective leadership that promotes teamwork are provided with the opportunity to effectively conquer challenges during stressful situations. In order for an individual to posses the skills needed to carry out servant leadership, they must first have authority over the people they are leading. It is a complex task to gain authority; I believe that an important way to obtain authority is to show love to others. The book, The Servant by James C. Hunter describes love not as a feeling, but rather as a behavior or action towards people. As a leader, one might have good intentions, but without following through with the intended action, the leader loses their authority. The act of love requires having good intentions followed by acting out those intentions. I believe the three most important aspects of love and servant leadership, which are
Servant leadership is defined as a philosophy that one carry outs to supplement the lives of others and shape organizations to become better. In order to become a servant leader, you have to first become a servant. One must be want to serve first. There’s a difference between servant leadership and an authentic leadership style. The impression of servant leadership can be traced back to have started two thousand years
3). Through the service of others, servants as leaders create positive changes in the lives of others that lead those served to act more autonomously (Block, Blanchard, Wheatley & Autry, 2006). The goal of a service leader is to help others achieve their highest level of functioning. Those served are then motivated to become service leaders as well (Block, Blanchard, Wheatley & Autry, 2006). Thus, servant leadership focuses on commitment to helping the individual served grow in their abilities. In turn this gives the served individual confidence in their work and personal abilities which then transforms into a desire to help others do the
...al growth in all who work with them. For any effective leader, he or she must listen and possess the ability to persuade, conceptualize, grow, and build a strong sense of community, but for the servant leader, these are necessary traits to cultivate, develop, and demonstrate in one's daily interactions with others. However, it is easy to lose sight of these ideals, especially in an age where profits outweigh people, but servant leaders are able to take a step back, reflect, and put into daily practice these qualities to overcome such hardships and obstacles.
Servant leadership is a perplexing theory. It takes on radical ideas like a lifetime employment policy, or employee-wide furlough, to illustrate how putting the leader at the service of their employees can result in efficient leadership. “When individuals engage in servant leadership, it is likely to improve outcomes at the individual, organizational, and societal levels (PSU, 2014)". The servant leadership actions of Charlie Kim and Bob Chapman depict how the proper use of servant leadership creates trust, and inspires productivity; benefiting their organization, their employees, and
Introduction Through identification and ongoing assessment of her leadership style and ability, this leader is able to develop and understand her own strengths and limitations in order to grow and develop into a more effective leader. The aim of this paper is to provide an overview of servant leadership, contingency, and path-goal styles of leadership to gain an understanding of current leadership models, identify this author’s style of leadership, and explore why leadership is important to organizations, society, and this author. A Personal Model of Leadership Servant leadership was a term that was first used by Keifner Greenleaf (1970) in his first essay, The Servant as Leader (as cited by Crippen, C., 2005). Greenleaf based his essay on his belief that a servant leader is a servant first, and explained that it would begin with the natural urge to serve and then the leader would make a conscious choice to become a leader, in doing so he makes the choice to ensure that others needs are met first (2005 ). As a servant leader develops he should always keep aware of those who he serves and strive to ensure that they are becoming healthier, wiser, freer, have an increase in autonomy, and become more like servants themselves (2005).
Based off of the gratification an individual contains towards their work is job satisfaction. The productivity could either be positive or negative while the relationship between the productivity and satisfaction may not be consistent. There are multiple internal and external factors of job satisfaction that can impact the behavior of an employee and engagement over time. The way the worker’s attitude concerning their field effects the performance they perform on a daily basis. One who is satisfied with the job they maintain, succeed at what they do. “It is therefore imperative for a company to understand the attitude of its workers and measure the job satisfaction of its employees, as job satisfaction is essential for productivity” (L. Bradshaw
Servant-leaders constantly strive to be visionary, competent, trustworthy, caring, empowering, relational, self-aware, community builders, and good stewards. While as in a Transformational leader, increases morale, performance, and motivation of people through a various of mechanisms. This involves linking the follower’s sense of identity and self to the development and the group identity of the Human Resource Framework. It also involves being a role model for employees, motivating them and keeping them captivated. Transformational leadership also plays a role of challenging people to take bigger ownership for their duties, and comprehending their strengths and weaknesses, aligning with their tasks that improve their
In his study about psychological conditions of personal engagement and disengagement at work, Kahn have shown that there are three psychological engagement elements that can influence an individual’s behaviour in relation to their job function. The elements are 1) meaningfulness - rewards from engagement, 2) safety - higher willingness to engage, and 3) availability - readiness to engage (Kahn, 1990). Because of his work, Kahn is widely regarded as the pioneer of employee engagement and his findings are still engaged and found in many references about employee
Here are some figures that display how Employee engagement practices have bolstered up the efficiency and productivity of the employees and in return have augmented the profits of the companies. According to a new meta-analysis that was conducted by the Gallup organisation amongst 1.4 million employees, the organisations that focus on employee engagement practices to a large extent have reported 22% increase in productivity. These practices even impr...
Parris, D. L., & Peachey, J. W. (2013). A systematic literature review of servant leadership theory in organizational contexts. Journal of Business Ethics, 113, 377-393. DOI: 10.1007/s10551-012-1322-6