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The Power of Servant Leadership
The Power of Servant Leadership
The Power of Servant Leadership
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Relocation of a business that has been around for 75 years is very detrimental. It not only effects those that are close to retirement, but those that are proficient at their job duties. The relationships you have built over the years will become strained and fall outs will begin within the company. As a human resource director, there should be methods in place to motivate, encourage, and keep employees from leaving the company. In addition, there must be a communication strategy, question and answers prepared; as well as keep employees focused on their current task before the relocation begins. In this case study, there will be a thorough discussion about leadership theories, importance of positive reinforcement, and leadership styles. …show more content…
The ten principles are listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to growth to people, and building community (Greenleaf, 1970). Servant leadership is known for prioritizing the needs of their employees. The leaders rather serve than be served. In addition, the servant leader creates and environment of trust and cooperation, which in turn creates higher performance and loyalty (Morgan, 2014). Mr. Davis the Vice President of Human Resources falls into this category, because he created communications to the employees about relocation and took on a lot of brunt work to make sure the communication went out about the …show more content…
The concerns that a manager will have is how to keep employees motivated to stay and finish their jobs; completing the paper work for those employees that are leaving the company; and still implement a positive work environment. Using the theories presented previously can help establish that rapport to encourage them to stay until the end. It is important to listen to the concerns and answer and questions that employees may have. Leadership is earned and employees grant you that power (Daniels, 2014). To establish yourself as a positive reinforcer is do what you say you are going to do (Daniels, 2014). Never make promises early and announce what you have accomplished rather than what you are going to do. Second, become the student (Daniels, 2014). Take time to get to know and listen to your employees. Last, try to discover the positive reinforcers in your employees and highlight them (Daniels,2014. Everyone wants to be noticed. Telling an employee that you like their work and appreciate them goes a long way. In Maslow’s Hierarchy of needs identifies that the recognition from others, confidence, achievement, and self-esteem are sought in the esteem needs level (Maslow,
Servant leadership, as defined by Kretiner and Kinkicki (2015, p.486), is putting the needs of others, including employees, customers, and community ahead of one’s own needs. This management style requires selflessness and humility from management so the organization can focus on serving key stakeholders. There are ten characteristics of a servant-leader as identified in the text
Servant leadership is a philosophy and set of practices that augments the lives of individuals, builds better organizations, and creates a more just and caring world, they put the team first, and themselves second (MindTools, 2015). Servant leaders are able to demonstrate their traits through interaction with followers and other leaders within the organization. The characteristics of servant leaders include their commitment to the growth of people, stewardship, and building community, and provide leaders with the opportunity to experience change and to invite followers to change (Savage-Austin & Honeycutt 2011). Servant leadership encourages leaders and followers to ‘raise one another to higher levels of motivation and morality’, and set their leadership focus: follower’s first, organizations second, their own needs last (Sendjaya, Sarros, & Santora, 2008). The servant leader focuses on the needs of others to include team members. They acknowledge people’s perspectives, and give them the support needed to meet their goals. Servant leaders involve members when decisions are appropriate helping build a stronger commitment within the team. Strong qualities of servant leadership are trust, appreciation for others, and empowerment. Honesty and integrity form the moral foundation of effective leadership through the four values of truth telling, promise
...he company which suggests that if you examine managerial styles and work to improve employee satisfaction there will be a correlational increase in productivity and retention. It suggests that perhaps people leave companies not because they are unsatisfied with their work or pay, but rather, because they are unsatisfied with their manager. While this idea might seem brash, it is a significant point being made that suggests that in order to see improvement you need to revamp a program or company from the top. Having worked as both an entry level worker and a managerial supervisor, I can testify to the importance of manager support, appreciation, and feedback and how this impacts your role in the company. Seeking out the strengths in employees, though it seems so obvious in theory, is a revolutionary way to transform the work environment and employee morale.
Servant leadership consists of leaders helping their followers become leaders themselves. The use personal skills such as empathy, compassion and listening to help their followers succeed. It is not necessarily the most popular form of leadership but, it has been proven successful b those leaders who implement it in their work practices. Servant leaders typically have a strong bond with their team. They are the base and the foundation of their teams.
The two most intriguing leadership styles presented in the readings were transformational leadership and servant leadership. Both leadership styles are relationship-oriented, that is, in order for these leadership styles to be effective, positive relationships must exist between leaders and followers. Also, both leadership styles reject the role of leader as being reserved for those individuals in designated positions of power, but rather a quality that may be exhibited by any individual (Kelly, 2012, pp. 10-11). However, the differing goals of each leadership style is the seemingly critical factor that separates transformational leadership from servant leadership.
The reinforcement theory was of interest for a consideration as a tool in my current work environment and possibly be utilized as intervention of controlling the behaviors of employees. Since, I have observed the negative behavior of employees displayed due to varies unjust reasons that demotivate them to perform at an optimal level. Therefore, I believe implementing positive reinforcement to rebuild trust and to motivate employees by acknowledging a job well done, reward programs, and providing challenging task would encourage them and give them something to strive for to be higher achievers. In addition, all things mention and utilizing the reinforcement theory can reinforce the desired behavior in the workplace. Furthermore, I think that
Economic growth and employee turnover is one of the most critical issue facing corporate leaders today. As a result there is a shortage of skilled workers. We have explored several aspects of the workforce stability. The employee retention issue continues in the face of unprecedented churning in the employment market. Human Resource Managers are provided with a wide range of tools to control employee turnover. Workforce stability can be a HR Manager’s competitive advantage in these turbulent times. This is one of the hottest topics for corporate leaders in all fields in the United States and globally.
Leaders and organizations can use the principles of servant leadership to frame decisions, and services that include a focus on the community, care of others, and quality services (Waterman, R., 2011). Watermen states that working to higher purpose increases standards, integrity and should lead the followers through support, shared visions and bring followers together in toward a common purpose to provide service to others. Contingency theory asserts that a leader will be effective based on the level of control that the leader has over situations as well as on obtaining a level of power.... ... middle of paper ...
It has been proven through studies that leadership behavior in terms of work engagement will lead to better retention rates (Medes & Stander, 2011). Research speaks of positive psychology being the best way to approach motivating employees. Positive psychology is stated to be the study of the strengths and virtues that enable people to thrive ("Positive Psychology Center," 2007). When managers take up this approach, they seek to create an environment that focuses on the strength of their employees. Creating the circumstances to promote the feeling of motivation requires managers to emphasize accountability, encourage autonomous decision-making, share information with the employees, help the employees develop their skills, and promote innovation (Medes & Stander, 2011). In order to do the things listed above, managers must work on perception; how do the employees perceive the tasks that are being asked of them, and, above all, the attitude it is being presented with (Liebler & McConnell, 2012).
Many people want to attain and hold influential positions in society whether it would be in the field of science, politics, education, or in public service. However, many people tend to forget how servitude is one of the main life highways to travel in order to arrive at that successful destination called “Leadership.” Nevertheless, there was one man who knew how powerful the concept of servitude was in order to grasp the reigns of successful leadership. Socrates was a phenomenal philosopher, scholar, teacher, and servant. Socrates leadership style was unique in regards to letting students communicate among one another in an articulate theological reasoning process by questioning and probing at one’s belief system in order to seek self-purification.
Manager should not be afraid to invest time into their employees. In order to be an effective leader, managers should work to build meaningful relationships with their employees. A few ways a manger can motivate their employees is to be a trustworthy leader, create opportunities for advance, and being genuinely concerned about the happiness of one’s employees. When employees feel that their managers have their best interest in mind, they are more willing to work at their full potential (Llopis, 2012). For example, when Ms. Stewart stood in the kitchen at Taco Bell and asked, “Who did the walk-in here today?”
Managers must constantly talk with their employees and assess the needs of their workforce. If employees do not have the resources available to them to achieve a goal, they cannot be expected to achieve it. This requires that effective managers refocus from outcomes to processes and inputs. If a manager ensures that employees are motivated as a team, have access to the needed support, and are valued on what they do as opposed to what they produce, there will be a quality outcome. You cannot bake a quality cake with subpar
The job of a manager in the workplace is to get things done through employees. To do this the manager should be able to motivate employees. But that’s easier said than done! Motivation practice and theory are difficult subject, touching on several disciplines.
The purpose of this report is to brief the management on the importance of employee satisfaction in achieving the competitive goals of the organization through increasing the retention of the employees.
Datron a company I read about in 7 Pillars uses 5 core values I thought are excellent way to use Servant Leadership. 1. Our family comes first. 2. Honor and serve others. 3. Conduct ourselves ethically and with integrity. 4. be honest and trustworthy. 5. be uncompromising in our values. I value each of these just in my personal life, I can only imagine how well these work in the workplace. The book 7 Pillars of Servant Leadership by: James W. Sipe and Don M. Frick opened up t...