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Role of Diversity in Advertising
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Recommended: Role of Diversity in Advertising
The structure of an organizational culture is an important element in building a foundation that individuals can be inspired by. Essentially, it has the ability to captivate one's mind and draw people in.That was the case in 1958, when David Sanders, a Jewish man born in Mexico, founded Sanders Advertising in El Paso, Texas. Fate lead Sanders to his future business partner, Bob Wingo, while they were working together on an account. An alliance was formed, enabling these two partners to successfully start Sanders\Wingo, a company that has since grown tremendously and serves a diverse clientele. Additionally, over time, the company developed a resonating mission statement that played a key part in helping future clients and employers understand …show more content…
Furthermore, the company has offices located in El Paso, Austin, and a satellite office in New York. The agency’s clientele include AARP, The United States Postal Service, and General Motors. In fact, it is the agency of record for AT&T, meaning when AT&T wants to develop a campaign targeting African-Americans, they must contact Sanders\Wingo. The organization is known for its vital commitment to understanding their consumer population through diversity while working tirelessly to portray the minority experience accurately and intelligently by creating campaigns that recognize these underrepresented groups of people. Subsequently, the company does this by creating an open culture influenced by an environment that thrives off diversity; the culture can be described through metaphors as being like “the body” or like “magic.” The interviews with Krystal Hawkins, a strategic planner, and Leslie Wingo, the CEO, and Bob Wingo’s daughter explain why Sanders\Wingo’s tight-knit culture and unique practices allow them to accomplish the goals in their mission statement through employee and customer …show more content…
Additionally, every Friday evening, beer is brought to the Downtown Austin office and the employees are able to drink, have a good time with each other, and have the ability to relax without the thought of work. “In the Know” Sessions are meetings held every Monday, Wednesday, and Friday morning, for those in the Knowledge Group that work on the AT&T account to discuss events happening in African-American culture. These sessions give employees the ability to openly analyze things going on in the black community and enhancing their knowledge of black
The company has established good relationships with most of its customers which has assisted it to create high level of brand and customer loyalty
Each organization big or small has its own values, ways of doing things and assumption that it operates in. The principles and ethics that exist in each of these companies are the baseline through which the company operates its affairs. This is what can be called as that organization’s culture. The culture in existence has an impact on the productivity, effectiveness and efficiency (Keyton, 2011). The basis of setting the most appropriate culture of a company is not only to move or increase the profitability but also to make the stakeholders happy and satisfied. One aspect of that is the employee or the human resource the firm who put their expertise in the firm and add a bit of creativity and innovativeness to move the products. Chick-Fil-A operates in a competitive industry thus it requires all the stakeholders.
The definition of organizational (corporate) culture is a pattern of basic assumptions that are considered valid and that are taught to new members as the way to perceive, think, and feel in the organization. In both American and Northwest airlines, their cultures provide a sense of identity to the members and increase their commitment to the organization. American and Northwest airlines have both been in operation since the early 1900’s. Both company’s employees seem to internalize the values of the company. They find their work rewarding and they identify with their fellow workers.
With any company, you need strong vision and mission statements to help consumers better understand your business and where you intend on being in the future. After reading the case, I found many issues that management must address in order to sustain a profitable business. The first problem that needs to be addressed is the development of a vision and objectives. A business plan is needed and management must find answers to questions like:
This organization relied on the customers that walked through the door every day; this was evident in the mission statement. Their mission was to earn loyalty from customers through superior products, customer service and an enjoyable shopping experience. Additionally, this organization’s mission involved the pursuit to profitability and sustainability in a fluctuating economy. This mission was created to become the basis and the face of this organization; one of which will not be altered, no matter what changes or decisions that may occur (Daft, 2011, p. 406). In order to back up their mission, Safeway created a vision that would leave a lasting impression on their organization as a whole. Their vision is to earn loyalty of customers through the passion of their employees. This vision may not seem like a long-term goal towards the company; However, increasing the number of loyal customers in any business will increase the revenue over time. Additionally, having loyal customers will boost the reputation of an organization and allow new faces to experience what loyal customers were susceptible to.
This research focuses on how corporations use Mainstream agencies (General Markets) to target African American consumers. Mainstream and General markets are defined as ad-speak for "White" as in general market agencies (Brandweek, 12/06/99). Also defined in Brandweek (12/06/99) is the word targeted which is ad-speak for "Ethnic/Urban" examples being Blacks, Latinos, and Asians. A majority of corporations have two main problems when targeting the African American community. First, most corporations use Mainstream agencies instead of hiring African American-owned agencies or hiring people who specialize in African American marketing. The African-American market is served by its own specialized media, and national studeis have shown that black consumers are more suscep...
Organizational cultural is the system of shared beliefs and values that develops within an organization and guides the behavior of its members, while organizational structure is an expression of social and economic principles of hierarchy and specialization (Kinicki, 2015). Both the culture and the structure of an organization are important things for management to understand in order to successfully set and achieve an organization’s goals. Companies who excel in highly competitive fields can attribute their successful economic performance to a cohesive corporate culture that increases competiveness and profitability. This culture is best utilized in an organization that has the necessary structure to allow its employees to coordinate their
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The mission statement of the company was “As we grow as a company, it has become more and more important to explicitly define the core values from which we develop our culture, our bran...
Mission statements describe what a company is all about. Ireland and Hitt (1992), noted, “An effective mission statement describes the firm’s fundamental, unique purpose. An important part of this description indicates how a firm is unique in its scope of operations, and its products of service offerings” (p. 35). The description of the mission statement becomes an integral part of the product branding of the company. Even if we are talking about a small business or a mega-business, the mission statement brands the firm and differentiates it from the competition so that customers understand that the company is committed to a purpose, products and services. This paper will evaluate Home Depot’s Mission Statement and Nike’s Mission Statement
Strengths • A unique, current business-environment-appropriate business model. • Excellent staff who are highly trained and very customer attentive. • Great
Culture is “a system of shared beliefs and values that develops within an organisation and guides the behaviour of its members” (Schermerhorn et al. 2011). It plays an important role in any organisation. For instance, in Woolworths we can se...
-Customers: The company felt the importance of being customer-centric and innovate by adapting to customer
Organisational culture is one of the most valuable assets of an organization. Many studies states that the culture is one of the key elements that benefits the performance and affects the success of the company (Kerr & Slocum 2005). This can be measured by income of the company, and market share. Also, an appropriate culture within the society can bring advantages to the company which helps to perform with the de...
Frost, P. J., Moore, L. F., Louis, M. R., Lundberg, C. C. & Martin, J. (1991). Reframing Organizational Culture. Newbury Park, CA: Sage.