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The process of strategic planning for marks and spencers setting
Sainsbury's business aims
Sainsburys aims and objectives
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Sainsbury’s mission statement is split up into several sections, first of all, to have great products at quality service and fair prices, secondly to be there for the customers and finally for their colleagues to be the difference. This is the mission and values of Sainsbury’s organisation which should be seen throughout their entire staff and the staff should know about it because of the fact that it is forced throughout all the different areas of Sainsbury’s managers and stakeholders. Sainsbury’s main goals are to sell products and services at prices that can relate to their customers, they achieve this goal by setting process and discount deals to attract customers to the products being sold. Also that colleagues are the ones who are making …show more content…
Finally to be for the customers this is achieved as they were able to gain access to the Argos brand which attracts more customers to the Salisbury’s chain. These are some of the business plans to keep Sainsbury’s sustainable and to keep them as one of the UK top supermarkets. They are set as these are the areas that mean the most to the organisation that need to be centred around. Also, the goals for Sainsbury’s are also set around their vision and values, these contain making the customers live healthier lives by serving quality healthy food they achieve this through increasing and improving the quality of products that are produced by Sainsbury’s. To also be able to work alongside more farmers, suppliers etc. This is set to be able to gain more knowledge where the products are sourced they achieved this by working alongside suppliers like Heinz and Kellogg’s to gain the best quality products. Thirdly their goal of being able to respect the environment was set so that they would be able to reduce waste caused by Sainsbury’s they achieve this by producing more eco-friendly types of products like for example their own environmentally friendly brand of nappies. Also, another goal set is to be able to be a positive influence on the area/ community …show more content…
This stands for goals that are specific, measurable, achievable, and realistic and finally time bound. The first of the goals above which Is to be able to sell products and services at prices that relatable to the customer and in my opinion I believe that this is a realistic and achievable goal as this is one that they can achieve. Secondly, the goal of having the colleague’s be the ones who make the difference for each store is another achievable goal for Sainsbury’s. Thirdly they are for the customer’s which again is a smart target as it is achievable for Sainsbury’s to be able to achieve. Then to the goals that are set because of the values of Sainsbury’s like for customers to have healthy lives, to work alongside suppliers i.e. farmers, respecting the environment, being a positive influence on the local area and finally safe high quality working environment all are seen to be smart goals as they can all be seen as achievable and specific goals set by
J Sainsbury's aims and objectives Their business is now focused very much on Sainsbury’s Supermarkets and Sainsbury’s Bank following the sale of Shaw’s
Tesco’s objective is to be the ‘champion for customers’, and they want to achieve this by being number one in customer satisfaction. They want to grow globally and by doing this they ‘create value for customers to earn their lifetime loyalty’. Tesco is
In only reading this statement, Safeway’s reason for being seems to be both centered on their customers and in making money for their investors. The core value of satisfying customers, gaining their loyalty, is supported by the values of “superior-quality,” uniqueness and innovation (Safeway, n.d.). Price is not mentioned in this statement. The terms used instead point to a strategy of differentiation. The experience of being the center of attention brings people back into Safeway. They find better items in a different atmosphere.
Sainsbury’s is split into several different sections of their organisational structure from the top level corporate management to the lower section like the warehouse operators and the shelf fillers. As they each have a role to fill to make Sainsbury’s a complete organisation and one of the top supermarkets in the UK. The highest section of the hierarchy in the organisation of Sainsbury’s is the corporate management and this consists of the like of the owners who are the ones who make the decisions about the company and the finances of the company. Underneath this on the hierarchy chart is the area manager and their function is to be able to manage their set area of Sainsbury’s stores.
However a continuous rise in globalisation could be presented as a challenge for Sainsbury’s. One of the biggest economic factors is the rising costs of fuel which will impact right through the supply chain of Sainsbury’s leading to increase of its products. Social factors to consider due to increase in trend in healthy foods, so for Sainsbury’s to keep up with trends, it would be something to consider. The use of technology for great retailers such as Sainsbury’s is an important factor, persistent upgrading of technologies such as self-checkouts, computerised stock control etc., means less room for human errors. Concerning environmental, reducing carbon footprint is emphasised to big companies. “Companies like Sainsbury’s can contribute a lot of impact on the environment. To do this Sainsbury’s would have to put in more towards the green issue” (UK Essay 2014) Legally, Sainsbury’s would have to make sure to follow policies concerning label and packaging which could be an added financial load to Sainsbury’s. Sainsbury’s should act on its threats, to achieve its goals and
Given the current environment shows how the strength and broad appeal of the Sainsbury's brand has improved substantially during the past four years. Like-for-like sales growth, excluding fuel, of 4.3 per cent over the summer quarter and 3.9 per cent for the first half,
We all know Tesco as a food retailer, and we know that they are in constant competition with other retailers such as Sainsburys and Asda, yet we do not know much about what goes on beyond the shelves and the tills, the marketing plans and the day to day tactics that have to be devised to stay the number one food retailer in the United kingdom today.
Another political factor concerning the Sainsbury supermarket is the possibility of the UK leaving the EU. This could have a rather large impact on the industry since leaving the EU also means leaving the trade zone. If all the countries which are currently importing goods to the UK to and be sold in supermarkets like Sainsbury, could become more reluctant to sell their goods in the UK due to tariff. It could also mean an increase in cost when purchasing from other European
Sainsbury's is the second biggest grocery general store in the UK, and serves 18.5 million customers for each week.[8]The most recent figures from Sainsbury's demonstrate that the market keeps on coordinating purchasers' needs, and highlights include:
Marks & Spencer is one of the UK's foremost retailers of clothing, foods, homeware and financial services, boasting a weekly customer base of 10 million in over 300 UK stores. Marks & Spencer operate in 30 countries worldwide, and has a group turnover in excess of £8 billion. It has specific values, missions and visions. It’s main vision is ‘to be the standard against which all others are measured’, it’s main mission is ‘to make aspirational quality accessible to all’, and it’s main values are quality, service, innovation and trust. (www.marksandspencer.co.uk).
Tesco has been particularly successful because of its powerful brand. It has a reputation for value, low prices and for being customer focused. Its brand and associations have helped the company to expand into new sectors and markets. Tesco has also been strong in public relations, advertising and building profile in catchment areas on a local level. This local approach to marketing appears to be a key driver for success. Tesco has a good range of products, including own label products. It seeks to provide excellent customer service, and ensure high levels of customer satisfaction.
The food and staples retailing is an increasingly competitive industry. The market giants (competitors) are Coles (owned by Wesfarmers) which has 741 stores across Australia and plans to add 70 m...
The manager will have to feel comfortable with their employees and have a good understanding of them and decisions that they are making so that he/she doesn't fall behind on what the business is doing. They will need contin... ... middle of paper ... ... communication within stores would make the employees feel more part of a team. If sainsburys were to relay less on post-it notes stuck on walls and actually speak to individuals about issues in the store I think employees would feel happier.
SMART criteria are commonly associated with Peter Drucker's management by objectives concept. What is a S.M.A.R.T goal? SMART is an acronym, giving ideas to guide in the setting of goals, for example in management, employee-performance management and personal development. The letters S and M mean specific and measurable, the rest being achievable, relevant and time-bound, together spelling,