Ridgeway Plumbing Inc. (RP)

Ridgeway Plumbing Inc. (RP) that I have a pleasure to work at, has been a leading plumbing contractor for nearly 60 years, specializing in the new construction of single-family and multi-family communities throughout Southeast Florida. Moreover, for the past 6 years, we have transformed in the best of our ability and with the available resources the way we collect, manage, and analyze our data.
In our organization:
• The senior management and other critical stakeholders are truly involved and understand their role in the data governance program.

o For instance, our quality control director (senior management member) has established processes and procedures in conjunction with our information technology department to constantly collect information

related to the construction defects that helps our organization to improve our quality assurance program.

• Certainly, the IT department does not own the Data Governance program, as an organization, Ridgeway’s senior management have set the framework that governs our data according to the overall business goals and objectives.
o Building strong connections by installing innovative plumbing systems.

• Ridgeway’s senior management meets on a quarterly basis to address several topics including our information technology advancements, the data quality, the data security, and the reporting and dashboard initiatives.

• As Ridgeway’s CFO and IT director, I facilitate the communication between our employees, our senior management, and the IT department. Indeed, I have a special interest in increasing my knowledge in the technology management arena, which will allow me to present and materialize strong technological initiatives that are required in our data driving organization.

• Together with the senior management team and with the sponsorship of our president and CEO, assess the roles and expectations from internal and external users and as needed to modernize the framework for data decision making, policies, approval, advisory, and record.
Undoubtedly, my organization is currently working to improve our internal communication abilities that allow the users to actively participate, understand, and be governed by our data management principles.