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The effects of food safety
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Aqua dining restaurant staff, need to set aside this opportunity to address every steadfast client, external and local, concerning your involvement with our dining boutique last month, over the period of their breakfast and dining involvement with us, an extensive number. Of customer felt silk due to the factor of meals containing chicken served that day. As the manager of the restaurant I have gotten various concerns and recommendations from the people, and I decided to take this time to explain the situations and thank all the loyal customers of aqua dining. I would like to inform you that extreme and careful measures and investigations resulting this appalling occasion; serious phases have been taken to guarantee that this controversy would …show more content…
The associations that we have with our sellers and suppliers have been beneficial for both sides of the companies. They have always provided the best quality of product unfortunately, the recent occurrences did not mirror this. Last month, we got the news that many of our customers had to be hospitalized do to a contaminated dish that we served at our restaurant. Therefore, I have conducted a widespread investigation, and we found out that when our supplier was delivering our products, his vehicle refrigeration system was not functioning adequately. In order to deliver healthy food to restaurants every supplier needs a refrigeration unit. As mentioned before the unit failed to work during the period of the shipment, it has been said that the refrigerator had been working when workers were packing the food to the truck. As several hours passed the unit was not working, but none of the suppliers noticed at the moment of arrival. This discrepancy caused contamination of salmonella to the poultry that we ordered, and that we were serving the customers. The staff and I failed to notice that the chicken was in bad conditions because the suppliers had always provided us with quality of product. Moreover, we loaded all our refrigerators with the tarnished poultry, the supplier did not inform the restaurant of what had happened therefore there’s nothing that Aqua dining could have done to protect our
Kudler Fine Foods is a store unlike any in the grocery industry. Kudler Fine Foods represents a store that could possibly spark a new era within the grocery world. The owner of Kudler Fine Foods, Kathy Kudler, has watched her dream of owning and operating a grocery store that specializes in fine quality food grow within a short period of time. The success of Kudler Fine Foods can be attributed to the innovative ideas, effective leadership, and organizational structure. The overall mission of Kudler Fine Food's "is to provide our customers the finest in selected foodstuffs, wines, and related needs in an unparallel consumer environment. Our selections coupled with our experienced, helpful and knowledgeable staff, merge to offer each customer a delightful and pleasing shopping outing" (Apollo Group, 2003). Kudler has managed to maintain its mission statement by providing its customers with the best and as a result the company has flourished. "Kathy considers one of her key responsibilities to be that of identification of new gourmet items that can be offered in her stores (Apollo Group, 2003)." Therefore, Kathy is considering plans to contract with local growers of organic produce to yet obtain the best in quality products for her consumers and take her business to the next step. If Kathy makes the decision to contract with local growers then changes could be introduced into the company's overall structural organization. Each aspect of Kudler Fine Food's organizational structure from basic business process to the supply chain and quality control process will be affected by the formation of a contractual relationship with local organic growers.
Grocery, Inc. uses many vendors from individuals to corporate giants. Each is engaged in moving products from the supplier to the retailor. The goal of the UCC is to provide a smooth transaction by promoting efficiency and standard procedures consumers and merchants may rely upon. Article 2 of the UCC helps fill in the gaps of missing details to help complete the sales contracts. These gaps may include a set delivery schedule, a standard order, specific types of products, guarantees for los...
The warming atmosphere is one of a kind. Behind the counter are the caring faces of not just a worker, but a friend. Regular guests are called by name, sharing stories of families and the past week with the welcoming employees. Sitting all around in tables and booths are patrons from every category. Beside the window on a high table to the left is a lawyer, to the right is a mother and her two kids. In a booth in the back is a construction worker still covered slightly in concrete from a road job he had been working on back on 19th Street. All of these, enjoying a delicious meal of their special combination.
This case study will address many issues facing Wawa in an attempt to make the store better able to meet and surpass consumer expectations. The first problem is the biggest problem that faces any retail business, shrinkage. Wawa food department receives food and then sells it. Because of universal food handling regulations as well as a commitment to consumer safety, Wawa will not sell any products that are out of code meaning past its expiration date and time. Any food that is out of code and thrown away is at a cost. Different products have vastly different profit ratios.
Coolcargo and Frito-Lay implemented technical solutions for agricultural-products transportation following customers’ requirements. Coolcargo developed a transport-system for maintain fresh asparagus at controlled temperature from production site in Thailand to final destination in UK (UOL, 2013). Frito-Lay developed a global agile supply-chain for manufacturing and distributing salty-snacks to end-customers that allows processing agricultural-products in less than 24 hours for flavor guarantee (PepsiCo, 2013).
9. On paragraph two it mention that he do not likes to cook with canned clams and this reminds me of my aunt because she always want to cook with fresh ingredients. The ideas of the author are interesting because throughout the whole article he keep mentioning how he is, but even that he is rude people don’t care and still buy there. So this make the readers to have curiosity and make them want to tasted his soups. when I read this essay I was impressed by how strict and perfectionist he is, but what most caught my attention is that his customers are use to how he is and even make lines
What the customers fail to understand about the restaurant is that everything does not always appear to be what it seems. The waiters and cooks show minimal concern for their customers with the unhealthy choices they take in preparing the foods of the customers that tend to be unappreciative and discontented through breaking all kinds of health code violations which successively can bring a significant decrease in the turnout of the
Panera Breads supply chain relationships show how they have changed their company to accommodate the paradigm shift in the industry. The relationships that Panera Bread has with their suppliers appears to be an excellent fit for their company. Throughout the changes in the food industry due to the paradigm shift, Panera has worked closely with their suppliers to help make their business adjust to the changes. For example, “Panera Bread Co. said it is progressing on its commitment to remove artificial additives by publishing a list of artificial colors, flavors, sweeteners and preservatives it has eliminated or intends to remove from its Panera Bread and St. Louis Bread Co. food menus by the end of 2016.” (Panera Bread).
Editorial. Nations Restaurant News 11 Nov. 2005: n. pag. MasterFILE Premier. Web. 5 Mar. 2013.
However, not only the high quality standards of food affects the business, the staff who are presently providing the service are entitled to establishes him or her self with their tone (the sound of the voice), manner (the level of maturity), language and body language well enough to satisfy the customer and to make them appreciated of feeling more welcomed and values them as a proper customer. E.g. if a customer was about to speak the staff operating the till would say hello, may I take your order please,' and when their products are given Thank you and please come again.'
Another point of reason I would like to argue about is fast-food restaurants are everywhere and it is difficult for one to find any alternatives. I would also like to ask of the consumers to look at it from another view. There are many choices available to consumers each day some can do harm, while othe...
The third weakness is the fact that food tests, inspections, and the detection of contaminants are taken seriously only after an outbreak of some food-borne diseases, food poisoning, or deaths. The increase in the number of food establishments or outlets such as cold stores, hypermarkets, and supermarkets reported by the Public Health Director has also made inspection and control mo...
Cleaning Schedule; (has not shown), “Clean as You Go” policy did not apply in the food preparation place while it must be their biggest concern.
When entering a restaurant, I usually expect to leave full, satisfied, and wanting to come back again. I believe that many people expect the same thing. The way people react to service can be very different from person to person. Depending on the way the customers are feeling, or the way that the server is feeling can be a big factor for the way service comes across. Service is an important part of everyone’s lives because majority of the jobs that people preform are service related. Poor service is an unfortunate part of life that everyone comes across. The way that I react to the poor service I receive is important and can change in the blink of an eye. Whether I react in an outspoken way, by getting loud and voicing my opinion. Or if I react in a quiet or apologetic way, it can affect my server, and the people around me, and myself.
It was a very nice waterfront restaurant featuring both indoor and outdoor seating. I read Yelp reviews before going and wasn’t sure exactly what to expect as some reviews were great whereas others were absolutely awful. I chose to sit outdoors due to the amazing weather and view the restaurant had to offer, along with live music. I went around noon and had to wait about five minutes for a table which wasn’t an issue but it took approximately ten minutes for a waiter to even come over to my table to offer me a drink, which in my opinion, is not great guest service. The service was overall very slow they were not very well organized and seemed very understaffed. My waiter was a very nice, young gentleman but was very uneducated when I proceeded to ask him a few questions about the menu and what he recommended to eat since it was my first time dining here. I ended up ordering the blackened salmon salad and it was pretty tasty but nothing really exceptional. I asked for a side of dressing and the waiter completely forgot about it and by the time he was reminded, I was already done and ready to get out of there. He apologized and offered me a free desert due to the poor service I was receiving and I decided to decline the offer and told him I’ll just take my check. There were many guests around me who have been waiting for