Response To AOL Controversy
The article "America Online, while you can" by Bob Woods is all about the hoopla concerning the fact that America Online, or AOL, has not been able to accommodate its vast amount of customers. This is due to AOL's new flat rate, which substituted their original hourly deal. Many AOL users experience busy signals when trying to log on. When and if they do get on AOL, the service runs extremely slow because of the overload of users. Woods threatens that AOL will lose many of their customers if they don't improve their resources. Other companies should beef-up their advertising and try to cash in by targeting the unsatisfied AOL users.
In this day and age of internet use, people in any given location can choose from at least fifteen national companies, such as sprintlink, compuserve, ameritech, erols and so on. Using these services are less expensive than
America Online. Per month for unlimited use they average at around $10 to $15 dollars as opposed to AOL's hefty $19.95 a month. AOLers are paying for the appealing menus, graphics and services AOL uses to drive their customers to the internet. These same features can be located anywhere else on the net with the aid of any search device, such as infoseek, yahoo, microsoft network or web- crawler. These sites are no harder to use and they provide lots of helpful menus and information.
In Wood's article, he states that he lives in Chicago, and AOL has several different access numbers to try if one is busy. He writes that often when he has tried to log on using all of the available numbers, and has still been unsuccessful. This is a problem for him because he is dependent on AOL to
"do the daily grind of (his) job as a reporter and PM managing editor." If I was not satisfied with the performance of my internet provider, which happens to be sprintlink, I would not complain to the company. I would take my money elsewhere, especially if my job depended on using the internet. With all of the other options available, wasted time and inevitable frustration using AOL could be eliminated. I live in Richmond, Va., which is a fairly big city and have not once been logged off or gotten a busy signal using sprintlink. And I only have one access line available with my provider as opposed to AOL's multiple lines.
I agree with Woods in the fact that people will (in most circumstances) get better internet service and customer service with a local, smaller or more
Studs Terkel published a nonfiction Working which consists many interviews among different people’s descriptions of their jobs. Through this book, Terkel demonstrates the meaning of work to different people and how their work experiences shape their attitudes about their lives. Among these interviewers, Maggie Holmes is a domestic while Dave Bender is a factory owner. Although their wages are different, Maggie Holmes and Dave Bender’s attitudes about their works are contradictory. People who love their works are passionate and happy about their lives and express less complain than those people who do not like their jobs.
complain. In conclusion, it seems to be that one of the most populated cities in America is
Verizon conducts business in the United States, the Caribbean, Asia Pacific, Europe, Middle East, South Asia and Africa. They are a multinational corporation because they are a publicly traded company that does business globally without any significant ties to any region. They might do more business in some of these areas, but they still have a large presence in all these areas.
“Every minute is different from the next. The agenda of the day is dictated by what is happening in each specific moment of the day” states Scott Eshelman, Director of Services at Polycom, Inc., when asked what a typical day of manager looks like (2011). General duties include daily meetings with customers, support technicians, engineers, etc. to get ...
Key Internet Cases (2002) Significant Internet Jurisdiction Cases. Online at http://www.unc.edu Referecned on November 22nd, 2004
He works from about nine in the morning to ten at night, seven days a week.
Many people, including some business leaders such as Reddit's and Mozilla's founders, are disappointed with the flawed form that CISPA possessed when it was rushed through the House of Representatives. In an interview with CNN on May 7th, 2012, Alexis Ohanian, the CEO of Reddit, stated that he refuses to purchase Facebook's stock because of its support for CISPA (Greenberg). In addition, CISPA puts the people's privacy at significant risk be...
The key changes taking place in the online industry in 1995 are the introduction of the Microsoft network and the coming of use of the Internet World Wide Web which offered alternative channels to content providers that provided more control over their offerings and potentially higher revenues. Microsoft Network took only a 30% commission fee (versus 80% taken by AOL from its content providers’ revenues) from its content providers and offered providers the option of choosing any format and font to display their content (versus the standard screen displays offered by AOL and its rivals). Also, the per-hour pricing policy offered by Microsoft was superior to AOL’s. With the development underway of a way to provide on-line currency collection, the World Wide Web offered huge incentives for providers to start publishing material on the internet by their own means without having to go through a middle-man such as an online provider. Both of these offerings do not bode well for AOL’s future prospects due to the huge incentives for customers and content providers to switch to these alternative distribution channels.
In today’s competitive and highly volatile market, the consumers’ trust and confidence is perhaps the most significant asset a company can have. In a blink of an eye, a company can lose years of progressive relationships and in effect, economic status, if its reputation is tainted, or worse, proven publicly to be corrupt. This is a lesson learned the hard way by Adelphia Communications Company, a business worth $3.6 billion and the country’s sixth largest cable company at the time (Leonard, 2002). This paper will examine how the executives of Adelphia Communications violated the trust and of the company’s shareholders and the trust of the larger public by engaging in the unjust enrichment and fraud. These two violations of business ethics will be discussed through the lens of deontological ethics. Discussion of Kant’s Categorical Imperative will be applied to provide further analysis of the two ethical issues identified.
I am a concerned resident of the great city of Chicago who would like to express a
Sirico, Robert A. "Don’t Censor the Internet." Forbes 29 July 1996: 48. [Editorial outlining concerns about governmental control of the Internet and alternatives.]
if the Username/ Password match fails then, Invalid username/password error message will be propagated to the user to try again.
“an attorney representing a free-speech coalition and companies including America Online and Microsoft, told the court the
The Internet has received a great deal of attention in the media lately due to its tremendous
...ut I never know if I am in the correct area. Supposedly if I am outside the area I see a roaming indicator on the phone which just may be the letter 'R’. When I see the 'R', any calls will be charged at the roaming rate unless my plan has no roaming minutes. If that is the case I can not make or receive any calls.