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Features of scientific management
Frederick Taylor's theory of scientific management
Taylor's principles of scientific management highlighting how they apply in todays organisation
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With reference to a contemporary example discuss the relevance of Taylor’s Principles of Scientific Management to organisations today.
This essay will discuss the relevance of Taylor’s Principles of Scientific Management to organisations today. Taylor’s theory of Scientific Management is based around how efficiently a member of staff works in order to improve their productivity, the theory was introduced in 1911 and has four principles which were tested to determine optimal work methods, and are still seen in organisations today such as fast-food restaurants. Taylor believed that workers left to their own devices would restrict their output and not progress with the task, this was called ‘soldiering’ and it was described in two forms; natural
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The fast food restaurant Burger King uses Scientific Management by following a ‘one best way’ method of doing tasks, implemented by Taylor as an advanced form of standardised production. This includes scientifically hiring, training and developing each employee, encouraging a ‘work-for-reward’ based mind-set, and dividing workload between managers and workers fairly with regards to specific roles. This provides a stable working environment where workers work harder under better working conditions. Burger King shows evidence of a modern organisations that can reflect the scientific management principles; as Burger King consists of a system that offers rewards to employees for meeting the objective goals. Taylor stated that if workers are given no incentives despite putting in more effort, workers will be discouraged to work. Burger King uses a competitive wage and promotion programme where hard work is recognised and rewarded. Regular monitoring of performance and pushing for improvement avoids ‘under working’. Therefore, creating supervisors and leaders ensure discipline and makes a business perform well. The challenges that encouraged Taylor’s time and motion studies is still present within organisations today. However, management has developed new ways of encouraging output. In today’s business organisations employers are more concerned with ‘performance’ rather than …show more content…
The strengths in creating a divide between management functions and work functions have been employed widely at all levels and in all industries. Scientific management makes organisations efficient by replacing the rule of the thumb
Scientific management was proposed by Frederick Taylor who believed that worker “could be retooled like machines, their physical and mental gears calibrated for better productivity.” In others words if a company develop a standard method for performing each job, train workers on those methods, and plan their work for them then production would be more efficient and effective. This perspective explains why McDonald 's employees are like robots. Everything is timed from start to finish in order to provide faster service. Max Weber 's hierarchical structure or bureaucratic organizations approach can be seen in McDonald 's structure. This perspective states that advancement in the company is not based on who you know but on what you know. There are certain positions established that people usually have to work from the bottom in order to prove that they have to the skills in order to move to a higher position. The administrative principles by Henri Fayol focuses on Unity of work, division of work, Unity of direction, and scalar chain. This perspective also apply to McDonald 's because usually there is only one manager on duty for the day. Since McDonald 's has implemented all three principles into the organization has this led to the success of the company. If not , then
Taylorism is a system that was designed in the late 19th century, not only to maximise managerial control, but to also expand the levels of efficiency throughout workplaces. With this being said, productivity levels increased and fair wage distribution was the main result. However, with other, more recent theories and systems, such as Maslow and Herzburg’s theories, these helped to focus on the satisfaction and motivation of the workers rather than the concern of managerial control and empowerment. Fredrick W. Taylor ended up developing 4 main principles to help increase the work efficiency and productivity in workplaces; these will be discussed later on. Other theories relating to this include, Fayol, Follett, Management Science Theory as well as Organisational-Environmental Theory. All theories listed have an influence on the way businesses work effectively and put their skills to action. This essay will highlight how Taylorism was designed to maximise managerial control and increase productivity, furthermore, showing how more recent theories were developed to focus on empowering employees and to extend the use of organisational resources.
The major change came through the work of Fredrick Winslow Taylor and his theory of scientific management system. It was not that Taylor was unique or completely new; only time and motion study could be put in that category. The trend was already moving towards systematic management such as formal management methods or by cost ...
Scientific management is a way that an organisation regulates their staff within a workplace. The theory behind this is accomplished by selecting the ‘best person for the best role’, who will undertake the training to train each worker to do a ‘specific role the right way’ (Frederick Taylor). This extracts the responsibility from the employee whilst handing over executive decisions to the employer to make strategic directions. Frederick Taylor required the managers to set the tasks for the employees in advanced and that each task was to be detailed to each employee, to be done in a certain way and completed by an exact time no less.
In the article entitled “The Human Side of Enterprise” by Douglas Murray McGregor , McGregor stated that industry has fundamental know how to utilize physical and technology science. The conventional view of management consisted of three propositions which are called Theory X (Shafritz & Hyde,2012).
Fordism and Scientific Management are terms used to describe management that had application to practical situations with extremely dramatic effects. Fordism takes its name from the mass production units of Henry Ford, and is identified by an involved technical division of labour within companies and their production units. Other characteristics of Fordism include strong hierarchical control, with workers in a production line often restricted to the one single task, usually specialised and unskilled. Scientific management, on the other hand, "originated" through Fredrick Winslow Taylor in 1911, and in very basic terms described the one best way work could be done and that the best way to improve output was to improve the techniques or methods used by the workers. (Robbins p.38)
Management Theorists such as F.W Taylor created the concept of scientific management, which is made up of six key aspects including observation, experiment, standardisation, selection and training, payment by results and co-operation. Despite some facets of his theory becoming outdated, scientific management can still be seen in the some way in current business structures. For example within Virgin, despite its reputation for having a relaxed working environment, some aspects of scientific management are used. Such as the selection and training and payment by results, with certain employees being offered rewards for showing ambition to set up their own businesses and showing signs of creative thinking.
The founding father of scientific management theory is Fredrick Winslow Taylor. He was an American mechanical engineer and an inventor. Modern management theorist Edward Deming credited Taylor for his contributions while Joseph Juran criticized his work for extracting more work from workers. However a careful reading of Taylor’s work will disclose that he placed workers interest as high as the employer’s in his studies. Before the principles of management are discussed it is very important to understand the causes which led Taylor to derive the four principles of management. The three causes are as follows:
There are several theories that examine an organization and it’s approach to managing work in an effort to develop efficiency and increase production. Two classical approaches to management are Taylor’s scientific management theory and Weber's bureaucratic management theory. Both men are considered pioneers of in the study of management.
The concept of scientific management is based on the idea that work could be studied to increase efficiency, and specialization. Economist Adam Smith changed the way the world looked at the economy and organization. In his essay, “Of the Division of Labour,” Smith emphasizes the importance of specialization, and how division of labor leads to specialization. He states that this would allow a worker to be more productive and efficient (Shafritz, Ott, & Jang, 2011, p. 41-45). Frederick Taylor introduced the principles of scientific management, which stated that management is a science, workers should be scientifically selected and trained scientifically, and both management and workers should work together.
the study of time and action; b) the management on assignment; c) the theory of organization. (8)Taylor’s theory created a revolution in the subject of management because it was the first scientific method in field of management science. (1)After that, management became a truly scientific knowledge and it expanded and modified by later generations. Therefore, Taylor is “known as the father of scientific management”. (2) Taylor put forward a perspective which was “study the character, the nature and the performance of each workman” and moreover, to “train and help and teach this workman”. (3) In the following paragraphs, will exploring the relevant and irrelevant hypotaxis between Scientific Management and organizations.
Frederick Taylor thought that changes in the work process and/or rules would advance efficiency and productivity. He originated the scientific management approach in public administration. It was based on the idea that work processes should be observed via experiments which would greatly improve productivity. It would do so by doing away with the rule of thumb work methods and replacing them with the results of actual timed observations (14). The application of the scientific approach to management methods would lead to optimizing task time by simplifying the job. It would mean observing work processes to find the one best way to perform each job (15). Once the best way was discovered, all employees were to use it. The simplification of the job would improve task time. This method would lead to increased productivity, higher wag...
Scientific Management theory arose from the need to increase productivity in the U.S.A. especially, where skilled labor was in short supply at the beginning of the twentieth century. The only way to expand productivity was to raise the efficiency of workers.
In the past, managers considered workers as machinery that could be bought and sold easily. To increase production, workers were subjected to long hours, miserable wages and undesirable working conditions. The welfare of the workers and their need were disregarded. The early twentieth century brought about a change in management and scientific management was introduced. This sort of management, started by Frederick Winslow Taylor, emphasised that the best way to increase the volume of output was to have workers specializing in specific tasks just like how a certain machine would perform a particular function. His implementation of this theory brought about tremendous criticism by the masses arguing that the fundamentals of Scientific Management were to exploit employees rather than to benefit them (Mullins, 2005)
Scientific management is a theory of management that analyzed and synthesized workflows. Its main objective was improving economic efficiency, especially labor productivity. It was one of the earliest attempts to apply science to the engineering of processes and to management. Its development began with Frederick Winslow Taylor in the 1880s and 1890s within the manufacturing industries. Its peak of influence came in the 1910s; by the 1920s, it was still influential but had begun an era of competition and syncretism with opposing or complementary ideas. Although scientific management as a distinct theory or school of thought was obsolete by the 1930s, most of its themes are still important parts of industrial engineering and management today.