Max Weber Case Study

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Recommended: Principles of management credited to Henri Fayol

“Welcome to McDonald, may I take your order.” This is the standard greeting at any McDonald spoken by the cashier before an order is taken. Once the greeting is spoken the cashier waits for the customer to place his/her order. As the customer is order his/her food the cashier place the order by pressing the button on the cashier register which contains the menu. By during this the cashier register notifies the kitchen to get ready because an order is coming through. Once customer has completed the order the cashier verify the order by reading it back to the customer. Once the order has been verify the cashier informs the customer of the total. The customer pays for his/her food and receipt is giving containing a number. The customer move …show more content…

Scientific management was proposed by Frederick Taylor who believed that worker “could be retooled like machines, their physical and mental gears calibrated for better productivity.” In others words if a company develop a standard method for performing each job, train workers on those methods, and plan their work for them then production would be more efficient and effective. This perspective explains why McDonald 's employees are like robots. Everything is timed from start to finish in order to provide faster service. Max Weber 's hierarchical structure or bureaucratic organizations approach can be seen in McDonald 's structure. This perspective states that advancement in the company is not based on who you know but on what you know. There are certain positions established that people usually have to work from the bottom in order to prove that they have to the skills in order to move to a higher position. The administrative principles by Henri Fayol focuses on Unity of work, division of work, Unity of direction, and scalar chain. This perspective also apply to McDonald 's because usually there is only one manager on duty for the day. Since McDonald 's has implemented all three principles into the organization has this led to the success of the company. If not , then

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