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Factors affecting effective communication skills
Personal experience about communication skills
Personal experience about communication skills
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Final Individual Paper
I come up with two ideas motivated by the change management course. The first idea is about the effective communication because I heard the professor said in class that “if you cannot communicate, you cannot be a manager”. I believe that I still lack this skill because my job I used to work did not allow me to have a communication with people much. Even though I have a 5 year of work experience but I barely have experience about management. The second idea is about a good leader. I think it is one of indispensable things that lead the organization to be successful.
The first idea, I believe that the effective communication is not only conveying a message, but also allowing the other person understands your clear ideas
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A leader can approach his or her team in an effective way to drive outcomes.
Engaging with the teams, a leader has to communicate his or her clear expectations. So, everyone can be on the same page. They should have a clear picture and know what to do. A leader may address what will happen, if they do or do not. It might bring success or failure to the organization. I have learned from Ghosn’s sense of urgency. He used the Yamaichi example to motivate his employees that the status quo is more dangerous. Thus, employees understood his expectation that the change was necessary at that time.
2. A leader can closely monitor progress.
Any strategies which are implemented by employees should be monitored closely. A leader ensures that the progress is on the right track. In addition, He or she has to review action and give feedback to all employees so that they will know what they have to improve and keep their work on track. I have learned from the Ken case study that the project manager did not monitor progress closely thus the problem happens and causes the project’s failure to meet the client’s deadline. In addition, from the Kana case study, Vicki had to ensure that the HR management system was shut down even though it was Bryan’s responsibility so that the leak would not happen. Therefore, closely monitoring can leverage risks and
The role of a leader is often inaccurately defined as an individual who is in a position to give orders. However, there are enormous differences in the attributes of an outstanding leader, and one of mediocrity. An outstanding leader, above all else, is a role model for their peers. In doing so, a leader of the highest caliber is trustworthy in both their peer’s trust for the leader as well as the leader’s trust of their peers. A leader must also display exceptional skill in communication which transcends speaking and, more importantly, includes listening and consideration to the ideas presented to them. Furthermore, a leader must be supportive of and willing to help their peers build their own strengths. The attributes listed above represent only a small subset of what makes an outstanding leader. Yet,
Leaders benefit from building a team to create and implement change, this is a key theme in the Kotter model of change. This teambuilding engages employees throughout the process. Allowing employees to be a part of the change process gives them the opportunity and trust to be creative moving toward the future (Cochrane, 2002). Leaders can create opportunity for employees and leaders to dialogue about the change, which can help troubleshoot the process. Leaders who engage employees throughout the organization from various levels of the organization will receive perspectives from the entire organization helping them make better-informed decisions. Employees want to be allowed the opportunity to help an organization they believe in, in a way that enhances the
...ion and decision is going to be black and white. When things do not seem clear it is important to be flexible. In times of change not everything is going to be clear cut. The leader needs to work with the team to keep open communication so everybody can be on the same page and work through the hard times together.
With this mindset in place change can happen without any problems. Having transformational leaders being viewed as change agents, the culture within an organization should transform smoothly. Effective leadership is enhanced when leaders can inspire their followers to accept change by communicating a compelling vision of the future and motivating willingness to work in the new manner (Jones & Rudd, 2008).
My vision of a leader – he or she carries behavior traits/abilities to motivate and/persuade the team; the team trusts the leader because they are
The leader should identify the resisting forces that attempt to maintain the status quo. It is important to overcome resistance because if it is stronger than the force to implement change, then no change will occur. Ways to reduce resistance include announcing in advance what the change is, giving staff time to adjust to the idea of change, educating staff of the change, and providing evidence based information on the
A leader should Provide Direction for the group in order to complete tasks in a satisfactionary manner.
To inspire and influence others, a leader must possess many skills and abilities. As motivational speaker Peter Northouse, states, “a leader should be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant” (Northouse, 2013) Moving an entire group of individuals toward a singular goal is a considerable undertaking. Without effective communication skills and a clear vision of what needs to be accomplished, one will feel like they are trying to herd cats rather than leading.
...r whole effort into it and they give above and beyond because they want the result to be good for results matter. The leader generates work that meet commitment and generate results that surpass and go above and beyond the normal requirement (Lord & Maher, 1991).
The first step is to establish a sense of urgency. To create urgency leaders must examine markets, competition, discuss crises and opportunities. Kotter (2014) found that people with a true sense of urgency will proactively take action that will move them in the direction of the opportunity. He goes on to say that a true sense of urgency can create sustainable action toward a real opportunity. “In order to create change of real significance, to execute any new and different strategy, you need a send of true urgency among as many people as possible” (Kotter 2014,
Leadership is defined as the action of guiding an individual or group of people. Effective leaders shape the behavior and thought process of the individuals around them. As a result, the success of an organization is often impacted by the leadership style and approach of its leaders. Even when engaging with multiple people, impactful leaders maintain their own style of leadership but occasionally change their approach based on the motivational needs of each individual. However, regardless of the style, leadership within an organization is designed to drive the performance of their employees and it is done through proficient communication. This guidance influences the culture of an organization, which subsequently, helps to shape its leaders.
Leaders: Strategies for Taking Charge is an organizational management book written by Warren Bennis and Burt Nanus for those who aim to become better leaders. The authors emphasize that having executive positions or being a manager does not automatically make one a leader. A leader is one who inspires his staff, help them find purpose in their work, and effectively implement their plans. They separate the book not quite into chapters on different topics, but rather by four strategies that they have determined are vital for any leader to take on. The strategies are effectively concluded as attention through vision, meaning through communication, trust through positioning, and the deployment of self. A prominent feature of Leaders is the various
To inspire and influence others, a leader must have many skills and abilities. As motivational speaker Jim Rohn, states, “ the challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant; have humor, but without folly.” (2010) Moving an entire group of individuals toward a singular goal is a considerable undertaking. Without effective communication skills and a clear vision of what needs to be accomplished, one will feel like they are trying to herd cats rather than leading.
The change process within any organization can prove to be difficult and very stressful, not only for the employees but also for the management team. Hayes (2014), highlights seven core activities that must take place in order for change to be effective: recognizing the need for change, diagnosing the change and formulating a future state, planning the desired change, implementing the strategies, sustaining the implemented change, managing all those involved and learning from the change. Individually, these steps are comprised of key actions and decisions that must be properly addressed in order to move on to the next step. This paper is going to examine how change managers manage the implementation of change and strategies used
Successful Communication is the conveying and understanding of a message from one person to another. For communication to be effective, the meaning must be easily understood. An individual 's communicative success relies on factors that include speaking, reading, listening, and reasoning skills. Forms of communication include verbal and non-verbal, as well as, one way and two ways.