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Communication skills
Communication skills
Impact of change in organisation
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Reflecting on past practices and experiences is significant ability for the professional for developing effective communication skills, enhancing future performances and conflicting resolution. This paper is a reflection over my individual experiences as a leader and how the book ‘Leading Change’ by Jackie Jaffrey and Rebecca Matthews has helped me to improve my performance. Later the report will reflect on my constructive role in implementing resistance as a part of change procedure. Overall the analysis is applied to my organisation British Gas where change implementation took place.
Reflection
It is to note that at present time, the role of changes is pervasive within organisation. This occurs continuous basis, and at times rapidly, due
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After reading this, I have realised that from leadership perspective, the change implementation and its reaction from the staff provides an overview to the manager to plan an organisational changes accordingly that will increase the benefit and reduce the cost for both individual stakeholders as well as organisation. The overall managerial level must not just work for implementing change process but they should also observe the objective and aim behind practicing those changes. As suggested by Benn & Griffiths (2014), organisation needs to focus on their desired result at the time of change process. Leaders need to recognise how to connect with their staff and make them participate in successfully implementing the change learning …show more content…
According to Jackie & Rebecca, (2013), efficient communication is vital and it is significant. Further it is supported by Benn & Griffiths (2014); team members should employ clear agendas and open dialogues. My role during the implementation of this process change, I tried not to compromise on my terms and condition, which was that I kept the trust of my employees and provided them proper time and scope to indulge themselves within such changes. I designed proper meeting sessions with my staff where the group were asked to exchange their views and information and I believe that majority of our goals were achieved from clear and effective dialogues, this created a unified
Leaders benefit from building a team to create and implement change, this is a key theme in the Kotter model of change. This teambuilding engages employees throughout the process. Allowing employees to be a part of the change process gives them the opportunity and trust to be creative moving toward the future (Cochrane, 2002). Leaders can create opportunity for employees and leaders to dialogue about the change, which can help troubleshoot the process. Leaders who engage employees throughout the organization from various levels of the organization will receive perspectives from the entire organization helping them make better-informed decisions. Employees want to be allowed the opportunity to help an organization they believe in, in a way that enhances the
Leading Change was named the top management book of the year by Management General. There are three major sections in this book. The first section is ¡§the change of problem and its solution¡¨ ; which discusses why firms fail. The second one is ¡§the eight-stage process¡¨ that deals with methods of performing changes. Lastly, ¡§implications for the twenty-first century¡¨ is discussed as the conclusion. The eight stages of process are as followed: (1) Establishing a sense of urgency. (2) Creating the guiding coalition. (3) Developing a vision and a strategy. (4) Communicating the change of vision. (5) Empowering employees for broad-based action. (6) Generating short-term wins. (7) Consolidating gains and producing more changes. (8) Anchoring new approaches in the culture.
In today’s ever changing world people must adapt to change. If an organization wants to be successful or remain successful they must embrace change. This book helps us identify why people succeed and or fail at large scale change. A lot of companies have a problem with integrating change, The Heart of Change, outlines ways a company can integrate change. The text book Ivanceich’s Organizational Behavior and Kotter and Cohen’s The Heart of Change outlines how change can be a good thing within an organization. The Heart of Change introduces its readers to eight steps the authors feel are important in introducing a large scale organizational change. Today’s organizations have to deal with leadership change, change in the economy,
Change is a double-edged sword (Fullan, 2001). Change is a word that might inspire or put fear into people. Leadership is challenging when it comes to dealing with change and how individuals react within the organization to the change. Marzano, McNulty, and Waters (2005) discuss two orders of change in their book School Leadership that Works; first and second. Fullan (2001) also adds to the discussion in his book Leading in a Culture of Change, with regard to understanding change. In Change Leadership, Keagan and Wagner (2006) discuss many factors of change and the systematic approach to change. Change affects people in different ways. Leaders need to be able to respond to the individuals throughout the change process.
“Leading Change: Why Transformation Efforts Fail” is an article written by John P. Kotter in the Harvard Business Review, which outlines eight critical factors to help leaders successfully transform a business. Since leading requires the ability to influence other people to reach a goal, the leadership needs to take steps to cope with a new, more challenging global market environment. Kotter emphasizes the mistakes corporations make when implementing change and why those efforts create failure; therefore, it is essential that leaders learn to apply change effectively in order for it to be beneficial in the long-term (Kotter).
Change is a fundamental element of individuals, groups and all sorts of organizations. As it is the case for individuals, groups and societies, where change is a continuous process, composed of an indefinite amount of smaller sub-changes that vary in effect and length, and is affected by all sorts of aspects and events, many of which cyclic are anticipated ones. It is also the case for organizations, where change occurs repeatedly during the life cycle of organizations. Yet change in organizations is not as anticipated nor as predictable, with unexpected internal and external variables and political forces that can further complicate the management of change (Andriopoulos, C. and P. Dawson, 2009), which is by itself, the focus of many scholars in their pursuit to shed light on and facilitate the change process (Kotter 1996; Levin 1947; et al).
The transformation of a company requires hundreds, sometimes thousands of employees to adopt a new view of its future, a future they must regard as essential. Change management involves managing the process of achieving this future state. Change can be viewed from two vantage points, that of the people making the changes and that of the people experiencing the changes. In the top-down, or strategic viewpoint associated with management, the focus is on technical issues such as the investment required, the processes for implementing the change, how soon the change can be realized, and the outcome. In the bottom-up viewpoint of the employee, the focus is on what the change means to the ...
Reasons for change can be down to adopting new corporate strategies, structures, process and technology to assist organisations handle internal and external environmental conditions effectively (Goksoy, 2015). However, merely adopting change cannot drastically drive through change so organisations need to go through reconstructive change to realign the organisations objectives (Green, 2007). Although change can be introduced in these drastic fashions it can also be emergent within an organisation due
Change in an organization occurs when an organization identifies an area of where necessary change must be undertaken, examines it thoroughly and adapts to it. This may lead to gaps where employees may not adapt to a certain change and therefore it is important that an organization takes into considerati...
The idea of change is the most constant factor in business today and organisational change therefore plays a crucial role in this highly dynamic environment. It is defined as a company that is going through a transformation and is in a progressive step towards improving their existing capabilities. Organisational change is important as managers need to continue to commit and deliver today but must also think of changes that lie ahead tomorrow. This is a difficult task because management systems are design, and people are rewarded for stability. These two main factors will be discussed with reasons as to why organisational change is necessary for survival, but on the other hand why it is difficult to accomplish.
The change process within any organization can prove to be difficult and very stressful, not only for the employees but also for the management team. Hayes (2014), highlights seven core activities that must take place in order for change to be effective: recognizing the need for change, diagnosing the change and formulating a future state, planning the desired change, implementing the strategies, sustaining the implemented change, managing all those involved and learning from the change. Individually, these steps are comprised of key actions and decisions that must be properly addressed in order to move on to the next step. This paper is going to examine how change managers manage the implementation of change and strategies used
When you consider about change management, consider the first people experience a change, both as personal and as teams. For instance, think a change that you have been did at work and spare time. If change management is completed well, personnel feel engaged in the change process and work collectively turns to an ordinary target, and the results are change projects get benefits and give result.
Van de Ven, A.H. and Poole, M.S. (1995) defined “Change” as a type of event, which is an empirical observation of difference in form, quality, or stat over time in an organisational entity. The entity may be an ...
Continuous change which is utilized to gathering together organizational changes that have a tendency to be progress, developing and aggregate. Change is emergent which is meaning that a new patter of organizing in the absence of explicit a prior intention. Change is a depiction of arranged and grounded in proceeding redesigns of work techniques and social practices. The unique nature of continuous change is the real idea that small continuous changes, adjustments, created concurrently across units, can cumulate and create substantial change. This is presuming tightly coupled interdependencies. At this point when interdependencies extricate, these same constant alterations now limited to more modest units, stay essential as pockets of development that may demonstrate proper in future situations.
The first phase is introducing the change in an organization to the employee by justifying the change (Berube, 2012). Change in an organization is necessary to cope with the fast changing environment and meet the organization’s goal. The top-management is responsible to explain clearly the importance of change execute in an organization to the employee. It is necessary since there are some of experience employee is refuse to accept change and senses that change will lower their reputation and position in the working environment. As elaborated by Brown (2011), there will be criticized, ridicule and persecute in change towards any approaches used in introducing change of the organization. At this stage, la...