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Importance of communication in business
What is communication
Downward Communication
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Reasons Why Downward Communication is More Prevalent in Organizations than Upward Communication
Definition of communication
According to Merriam Webster, communication is the ways of sending information to people by using technology. Besides that, Michael Joyce said communication is the imparting or exchanging of information by writing, speaking or using some other medium. For example, are ‘We firmly believed that theatre is an effective medium of communication,” said the spokesman of the company. Moreover, Jack Ronald also said communication means of sending or receiving information, such as computers or telephone lines. For example, is in an emergency, reliance on digital communications or even telephone lines is unacceptable.
Definition of downward communication
According to Audrey French downward communication means the flow of information from higher level of management to subordinate individuals working within a company. Business managers often need to be very skilled at downward communication in order to properly motivate the staff working under them in their organization. Besides that, Josh O’Connor said downward communication mean occurs when information and messages flow down through an organization's formal chain of command or hierarchical structure. In other words, messages and orders start at the upper levels of the organizational hierarchy and move down toward the bottom levels. Responses to downward communications move up along the same path. Next, according to Sarah Richard, downward communication is an integral part of the traditional organization and probably is still the most frequently used channel in the organization. It may be oral, written, visuals and by electronic devices. Usually, it is dominate...
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Works Cited
Definition of communication. Available from: . [2010]
Definition of communication. Available from: . [2009]
Definition of upward communication. Available from: . [2009]
Advantages of downward communication. Available from: . [2008]
Disadvantages of upward communication. Available from: . [2011]
Limitations of upward communication. Available from: . [2010]
Kroger’s formal communication structure or flow utilized within the chain of command defined by the organizations CEO uses the three formal channels and types of information that is conveyed in a downward, upward, and horizontal communication style. This is used by the top CEO, Rodney McMullen, in a downward style through the numerous chains of command, finally reaching all the way to the various store brands and store level management. Downward communication, comes from the top CEO level and is communicated down through the chains of command. An example of how culture has influenced Kroger’s downward communication can be seen in the use of videos posted by Kroger’s CEO. Upward communication is when messages come from the subordinate levels to higher in the organization’s management pyramid (Daft, 2012, p.579-580). An example of an upward and downward communication tool can also be seen on Kroger’s intranet in the form of a company blog.
Communication is the exchanging information between two people or group where build trust, shares ideas and solve problem, which connect people to work together as a team and responsibility towards the society, patients and health professional upgrades a quality heath care and success to workplace.
Communication is the process of transmitting information or messages from one person to another. It’s a process by which individuals or groups or organizational units undertake transactions in a variety of ways and within different areas with the aim of carrying out organizational goals (Griffin,
The first types of formal communication is upward this takes place every day without many of us taking it in to consideration it is when someone in a lower position talks to someone in a higher position. Much like when a team member is talking to a team leader this is known as upward communication. Downward communication is when a higher position person talks to a lower position person such as the boss talking to his employees.
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
When working at Borders Books as an assistant manager I experienced a lot of downward communication. The president, vice president, top-level managers, etc. would communicate a decision to my general manager. My general manager would then communicate that decision to the assistant managers, which I am one of. Our job would be to install this communicated decision to all of the employees. If the decision was communicated well, this form of communication worked well, if not it did not.
In this case, the downward communication is a communication that flows from one of level a group or organization to a lower level is downward communication. When we think of managers communicating with employees, the downward pattern is the one we are usually thinking of. The most common forms of downward communication are job description, memos and e-mails from the CEO, policy statements, hiring and operating procedures, manuals and company publication. It is used by group leaders and managers to assign goals, provide job instructions, inform employees of policies and procedures, point out problem that need attention and offer feedback about performance. In many organizations, downward communication is often incomplete, inadequate, and inaccurate, as evidenced in the often-heard statement among organization members that “we ...
Effective business communication is central to the success of an individual’s career and consequently to that of the overall business entity. It would be imaginable therefore that there is some form of correlation between effective communication skills and such success. To put this into context, University of Kent (2011) has placed Verbal Communication at the top of the ten skills that employers most commonly look for. On the same note, anything that hinders effective communication is bound to have a negative effect not only on the specific message delivery, but also on the overall success of a career. In this paper, some of the barriers to effective business communication are discussed, with a few examples of how they affect the process.
Communication which flows from the superiors to subordinates is known as downward communication means a process of starting communication process from upper level to lower level. Group leaders and managers use it to assign goal, provide jod instruction, explain policies and offer other feedback about performance. Managers can do this in various ways such as via speeches, messages in newsletter, e-mails, leaflets, bulletin boards, memos and others. When the managers of the organization assign goals to their employees, they are using downward communication. The downward communication occurs when information and messages flow down through an organization's formal chain of command or hierarchical structure. In other words, messages and orders start at the upper levels of the organizational hierarchy and move down toward the bottom levels. Responses to downward communications move up along the same path.In an organization structure, the superiors utilize their abilities to attain the desired targets which mean that they may be engaged in issuing commands, directions and policy directives to the persons working under them at lower levels. When engaging in downward communication, managers must explain the reason why a decision was made. One study found employees were twice as likely to be committed to changes when the reasons behind them were fully explained. Although this may seem like common sense, many managers feel they are too busy to explain things or that explanations will “open up a big can of worms.” Downward communication is to provide relevant information, orders, instruction to subordinates. Downward communication is called as instruction type communication system.
Communication is a common term used throughout any given day, and at any given organization. The purpose of this case study is to pinpoint the negative impacts of downward communication with a university system. This case study looks to illustrate the various issues that can impact the strength of an administration, Faculty, staff, and student relationships by focusing on communication. This study will use data from a 2014 and 2015 Engage West survey from the University of West Georgia completed by faculty and staff. Additionally, information from an interview with the creator
Communication is defined as “the act or process of using words, sounds, signs or behaviors to express or exchange information or to express your ideas, thoughts, and feelings to someone else.” From that description, communication can be characterized as anything that can be used to get a message or a piece of knowledge from one individual to another. Communication helps humans to function orderly and productively. Without communication, the evolution of religion, government, art, clothing and much more would not have been possible. This makes communication a major cause of the evolution of human society with the solitary purpose: to inform and provide new information to others. Communication allows us to understand and gain knowledge and understanding of information.
Communication is the process of transmitting, receiving, and processing information. Communication is most important in
Communication is a process where information is shared by two or more persons and has relevance for at least one of the persons involved. Further, communication implies that individuals
Communication is the sharing of information between two or more persons or groups to reach a common understanding. In the communication, the information or ideas conveyed must be understood. Effective communication allows participants to properly exchange ideas. Communication is the two way process of exchanging information. Communication can be done through oral, verbal and written communication. Information is transmitted as words, tone of voice, and gestures and postures. Information can be shared face to face or by telephone, fax, e-mail, text messaging, videoconferencing, electronic-portfolios, chat, memos, letters, reports, etc. The number and types of methods increase as information technology systems become ever more involving a great deal of worldly experience and knowledge.
Communication is used to interact with other individuals. There are a variety of ways of how people can communicate with one another. I would say in this day in age, the two most popular forms of communication would be face to face and virtual interaction. Face to Face interaction is when we are in real life and communicating. Virtual interaction is through a computer-generated source helping people communicate virtually.