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Literature review on performance appraisal
The Performance Appraisal paper
Literature review on performance appraisal
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PERFORMANCE APPRAISAL
3.1 INTRODUCTION
It shows the meaning as judging the worker’s performance on an assigned task.
• After an employee has been selected for a job ,has been trained to do it and has worked on it for a period of time ,his performance should be evaluated.
• Performance appraisal is the process of deciding how employees do their jobs. Performance refers to the degree of accomplishment of the tasks that make up an individual’s job.
• Performance appraisal is a method of evaluating the behavior of employees in the work spot normally including both the qualitative and quantitative aspects of job performance. It is a systematic and objective way of evaluating both work-related behavior
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Performance appraisal is the key ingredient of performance management .each year, employees and their immediate bosses enter into an elaborate gaming exercise called the performance appraisal Performance appraisal is a system of review and evolution of an individual’s performance.
According to Flippo, “Performance appraisal is defined as a systematic, periodic and so far as humanly possible an impartial rating of an employee’s excellence in matters pertaining to his present job and to his potentialities for a better job”.
Performance appraisal
Identification: Means determining what areas of work the manager should be examining when measuring performance essentially focusing on performance that affect on organization success.
Measurement: Entails making managerial judgments of how good or bad employee performance was.
Management: appraisal should be more than a post –mortem examination events, criticizing or praising workers for their performance in the preceding year.
The main characteristics of Performance appraisal may be listed below
• The appraised is a systematic process involving three steps o Setting work standards o Assessing employee’s actual performance relative to these
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Furthermore, the immediate supervisor is probably best able to relate individual’s performance to what the department and organization are trying to accomplish.
• Peer: a person who is of equal standing with in an organization. In some jobs, such as outside sales, the immediate supervisor may observe a subordinate’s actual job performance only rarely.
• Subordinates: Appraisal by subordinates can be a useful input to the immediate supervisor’s development and the ratings are of significantly higher quality when used for that purpose.
• Self appraisal
• Customer served
• Computer: Employee spends lot of time in unsupervised by their bosses .now technology has made continuous supervision possible and very real for millions of workers.
3.6 PERFORMANCE APPRAISAL PROCESS
Many organizations make every effort to approximate the ideal process resulting first rate appraisal system unfortunately many others fail to consider one or more of the steps and they have less effective system.
3.6.1 Analyzing the job
Performance appraisal process begins with job analysis which comprises of job description and job specification .these help in establishing the standard
I have been a supervisor over the years and have gained some experience however I may not be aware of most of the things that are important to the supervisee who needs to learn a lot for me in the clinical setting. Therefore my disposition should be that of a humble supervisor to allow them reach me with their problems and answer some of their questions. I need to give the supervisee the opportunity to teach me as well. I will not feel that I am above learning from them. i should also encourage my staff to allow supervisee speak their mind and bring to bear what they have learnt in class that is not reflected in my hospital this will afford us the needed change we
The innovative approach to employee reviews provided by Martinez creates a positive way to evaluate employees’ strengths and weaknesses. The process promotes open conversations, enhanced by the Socratic Method, to generate enthusiasm in both the manager and the subordinate. The fear of negative reactions becomes almost nonexistent because of the collaborative dialogue. Martinez successfully created a performance evaluation system that takes the dread out of employee evaluations.
The performance assessment and appraisal forms are crucial within the performance management system (Aguinis, 2014). However, the appraisal form within the case study provided is designed for the supervisor’s use thus missing one vital factor throughout the entire process, employee participation. Thus, questioning the validity and reliability of the process. This is especially concerning as the bottom 10 per cent of employees are being fired and the top 20 per cent are being rewarded with $5,000.00 based on what their supervisor records on the form without consultation with employees. Thus, supervisors may not provide accurate scores as they do not have to justify their responses (Aguinis,
There is an array of key components and factors involved in making an organization a successful business. One of those elements consists on evaluating employee’s performance; this sole component is critical in determining how effective is the organization’s productivity and which are the necessary steps to ensure proper functioning. “The performance appraisal may be one of the few times during the year where an employee and the reviewer, typically the employee's supervisor, can sit down and have a lengthy face-to-face discussion about all aspects of the job” (Joseph, 2016). Employees’ performance assessment serves as an instrument to gather important information as to which areas of the job description are being performed according to standards
In this paper I critically reflect on five different self-assessments: locus of control (LOC), emotional intelligence (EI), listening self-inventory, team member type and conflict management. Throughout my discussion, I focus on their correlations and apply the gathered information to my work-life experiences. I will also provide a systematic assessment of each of these questionnaires. This evaluation will address any possible weaknesses I had found within the tests and prepare my final conclusions based upon those final educated results.
The 360-degree feedback system can be very delicate in nature. A person not well ready for it could be thrown out of balance. It can also generate some new problem in an organisation. It not designed and conducted well, it posses the potential danger of a candidate developing wrong perceptions or notions about one or more of his auditor and creating new perspective towards them. It is therefore, unavoidable and significant to handle the process well and make it foolproof. The first important step is to examine whether the organisation is ready for it or not. The second important step is to examine if the candidate is ready for it. For the purpose of systematic analysis and examination of the problem at hand, the studies by the several researchers have been reviewed. Baron, (2009) examines that managers who received upward feedback about their supervisory behaviour significantly improved their behaviour and improves the subordinate ratings of managerial performance. Similarly, Baron, (2009) found that employees were favourably disposed toward associate rating. The feedback is positively related with fulfilment with prior peer ratings and negatively associated with perceived friendship bias and years of company experience. Subordinates’ ratings of leadership were significantly higher following feedback from subordinates under which a highly structured session is there where leaders discussed the feedback results with subordinates (Baron, 2009).
Finally, the timing of appraisals could be rectified by implementing quarterly performance appraisal instead of annual ones. Having managers meet with employees more frequently may enhance individual performance by giving employees the feedback they need to improve. Also, increased appraisal may result in more accurate evaluations because it is easier to recall specific performance indicators after 3 months versus after 12
Section 1: The focus of many managers is most often on the wrong things. They focus on appraisal rather than planning. Performance appraisal is not performance management. Managers often focus on a one-way flow of words (manager to employee) rather than dialogue. Performance management and the end of the year appraisal are often seen as a necessary evil. They don’t realize that if carried out properly, performance management has the potential to fix many of the problems they’re facing.
Performance appraisal is perceived by most as a tool to reward or penalize employees for their good or bad work respectively by the end of a year. This notion is a challenge in itself to deal with. The whole exercise becomes dull for both supervisors and their subordinates and they tend to look at it as an additional responsibility which they have to finish. In the end, there is little or no value addition for either the employee or the organization. There are, however, better ways of looking at and conducting performance appraisals. It can give much needed feedback to both performers and laggards to improve upon and if done properly can even boost their motivation. More importantly, they provide a chance to employees to have a say in their goal setting and thus aligning it with the departmental and organizational goals. Also, the process itself has a value in team making.
Banner, D. K., Graber, J. M. (1985). Critical issues in performances appraisal. Journal of Management Development. Issue 4. Pp. 27-35.
Based on your view of the objectives of performance evaluation, evaluate the perspectives about performance appraisal presented by the managers.
The manager communicates with the members of staff individually on a regular basis providing all the necessary information about the employee’s overall performance as it relates to their roles in the workplace. This performance appraisal is beneficial to employees as it allows them to create an outline for their goals with the greatest effort it should not be used to lower the employee’s level of motivation but seek to increase it.
There are several reasons organizations initiate performance evaluations, however the standard purpose for performance evaluations is to discuss performance expectations; not only from the employers perspective but to engage in a formal collaboration where the employee and the manager are both able to provide feedback in a formal discourse. There are many different processes an organization should follow when developing its performance evaluation tool; in addition essential characteristics that must accompany an effective performance appraisal process. I will discuss in detail the intent of a performance evaluation, the process an organization should follow in using its performance evaluation tool, along with the characteristics of an effective
The performance method can be used to evaluate the effectiveness of employee at work through performance appraisals
Organization is a group of people brought to gather to achieve specific goals. Goals can be achieved if team member are performing well. Performance is the results of activities given to the employees in an organization to be achieved within specific period of time. Evaluating the current performance of employees against past performances and organizational standards is known as Performance Appraisal (Dessler, 2005). Furthermore performance appraisal helps the company know how individual employees are performing and how to improve their performance thus improving the performance of the company (Grubb, 2007). A performance appraisal is propose in which the performance management system in an organizations set work goals, determine performance standards, provide performance feedback, determine training and development needs and distribute rewards as well as evaluating an employee’s job performance during a period of time. The performance of team member is much more than appraising individuals’ works, it is managing the business, so the performance of an employee is influences by the performance of an organization. It is target to achieve the best results for the planned strategic by managing activities of employees. There are many different opinions on the performance appraisals, some organizations do performance appraisals without any aim just follow others., where some organizations do performance appraisals to make sure they have a record of a piece of paper in the employee’s file – they are careless about do corrective action. But successful organizations understand the importance of combining performance appraisals into their performance management process and strategy plan as the success of any organizatio...