Patient Value In The Healthcare Industry

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Patient value doesn’t stop there; feedback is always necessary. In 2013 and 2014, a survey was conducted to learn what do patients value more in the healthcare industry. “The focus groups consisted of men and women of various ages, and all of the groups were racially and economically diverse. Overall, they said the they will rather have more compassion in healthcare. Patients want to feel the hence of warmth, respect, openness and caring. Patients feel if someone is going to be their physician, he or she should know their name and something about them. This also help with the patient- doctor relationship as mentioned before. Patients will like the physicians to be smiling and looking at them in the eye. Direct eye contact is a sign; of full

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