Outpatient Services Director Essay

Outpatient Services Director

An outpatient services director is responsible for overseeing outpatient therapy. As such, they must ensure that all patient records comply with established standards, develop quality improvement programs as needed, manage incoming and outgoing program referrals and assess, plan for and treat patients alongside medical staff as needed. They also assist the facility in meeting its financial, patient satisfaction and business goals.

Average 2015 Outpatient Services Director Salary: $67,000

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Patient Access Director

Patient access directors integrate their department’s services with their hiring facility’s primary functions. Their duties include assessing and improving their department’s performance,

participating in selecting outside services, keeping up with regulatory requirements, overseeing department personnel and performing intermittent staff reviews. They are also responsible for all in-patient admissions, outpatient registration, scheduling, bed control and financial approval. Additional duties include seeking ways to cut costs without compromising the quality of patient care and developing objectives and performance standards.

Average 2015 Patient Access Director Salary: $62,000

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Patient Care Director

Patient care directors oversee all of a facility’s patient care services, from nursing care to physical therapy. They also implement, coordinate, maintain and evaluate patient care on all levels, direct and manage patient assessments and care plans. In addition, they assure compliance with all medical regulations, implement and monitor a quality improvement program, maintain inventory supplies, oversee the performance review process and represent the facility both internally and externally in all transactions.

Average 2015 Patient Care Director Salary: $63,000

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Patient Experience Manager

Patient experience managers conduct patient satisfaction surveys to relate patients’ perception of the facility’s quality to administration in an effort to improve patient relations and satisfaction. They also assist as a knowledge base for those investigating, attempting to resolve or responding to clinical care grievances, as well as for visitors, patients and their families. Their other duties include analyzing patient feedback to identify problem areas in care practices, as well as developing and executing improvement initiatives.

Average 2015 Patient Experience Manager Salary: $53,000

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Patient Outcome Specialist

A patient outcome specialist codes all claims using ICD Codes. Some of these claims include recertification, resumption of care and admission. They also ensure that the Plans of Care are appropriate, evaluate the accuracy of database data, assist with employee orientation as regards patient documentation, admissions and discharges, review documentation for Medicare and Medicaid compliance and preventing underutilization of resources.

Average 2015 Patient Outcome Specialist Salary: $58,000

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Patient Relations Manager

A patient relations manager investigates, resolves and reports compliments and concerns received from patients, visitors and family members to administration.

Other duties include maintaining records of these compliments and concerns, analyze performance reports in an effort to improve the quality of care and recommend policy changes based on their findings. They also serve as a liaison between patients, their families, physicians and administration as well.

Average 2015 Patient Relations Manager Salary: $55,000

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Pharmacy Business Operations Manager

A pharmacy business operations manager is responsible for managing, implementing and designing pharmacy staff and operations, including formulary management, education and policy development. They also cover for the pharmacy’s director when they are unavailable. Other duties include participating in quality improvement programs, providing medication information to patients and staff, completing drug utilization reviews and implementing needed improvements.

Average 2015 Pharmacy Business Operations Manager Salary: $54,000

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Physician’s Group

Administrator

A physician’s group administrator is responsible for routine clinical and business operations in a medical practice. They develop annual budgets, ensure regulatory compliance, coordinate ongoing patient care with external organizations, perform strategic planning and obtain any necessary equipment and supplies for the practice. Some of their additional duties include hiring and evaluating staff and meeting with physicians and hospital administrators to review financial performance.

Average 2015 Physician’s Group Administrator Salary: $63,000

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Population Health Director

Population health directors are responsible for planning and directing all forms of design, maintenance and implementation of population health activities.

Some of their duties include ensuring their organization adheres to state and federal regulations, supervising teams in the development of solutions to current issues, overseeing all educational programs related to their department and oversees the case management database, particularly regarding patient readmissions, emergency room visits and specialist referrals.

Average 2015 Population Health Director Salary: $64,000

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Quality Coordinator, Health Clinic

A quality coordinator for a health clinic gathers, maintains and manages information from multiple outlets regarding the quality of the clinic’s care. They in turn report this information to administrators, who act on the quality coordinator’s findings. Some of the quality coordinator’s responsibilities therefore include performing regular chart audits, producing comprehensive reports that draw data from several sources and working with performance improvement committees or teams as an information resource.

Average 2015 Quality Coordinator, Health Clinic Salary: $47,000

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Regional Director of

Operations

A regional director of operations is responsible for overseeing all of their hiring institution’s operations and processes in a given region. As such, they are responsible for implementing policies and providing educational resources. They also establish and monitor personnel practices as regards workplace conduct and documentation. Additionally, the regional director of operations is also heavily involved in census development and marketing.

Average 2015 Regional Director of Operations Salary: $78,000

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Medical Rehabilitation Program Director

A medical rehabilitation program director monitors employee competency and licensure, patient assessment, therapeutic intervention when necessary and treatment planning. They are also responsible for preparing daily work schedules, meeting with families and physicians as needed to discuss the patient’s progress, hiring, training and managing personnel and overseeing the facility’s budgeting.

Average 2015 Medical Rehabilitation Program Director Salary: $59,000

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Surgery Center Administrator

Surgery center administrators are responsible for policy revisions, strategic development and budgeting at a surgery center. They also direct, manage and coordinate every aspect of the center, even going as far as assisting with procedures as needed. They also serve as a liaison between administration, staff and the center’s departments, reporting activities and progress to administration. When needed, they also negotiate and control all of the center’s external contracts with physicians, maintenance, ancillary services and purchasing agreements.

Average 2015 Surgery Center Administrator Salary: $44,000

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Surgical Services Expense Management Director

A surgical services expense management director is responsible for cutting costs without compromising the quality of patient care. To this end, they develop policies related to supply expense management, perform value analyses, participate in the selling process when necessary, provides cost saving enhancement strategies and develops standardized documents designed to illustrate the effectiveness of supply savings solutions. They also solicit ideas from customers on possible improvements and collaborates with other organizations to analyze financial data.

Average 2015 Surgical Services Expense Management Director Salary: $58,000

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Systems Director of Clinical Services

A systems director of clinical services is responsible for improving the overall health of patients and their families through the use of information systems. They also direct physicians and nurses in systems’ clinical components, as well as collaborating on the performance improvement, design, education, support and implementation of clinical information systems. They also customize software as needed to prevent disruption in patient services and accommodate their organization’s needs as they evolve.