Operations Management

This paper intends to define operations management and analyze an ethics decision made by operations managers in the workplace or in a known organization.

Production and Operations Management (POM) is about the transformation of production and operational inputs into outputs that, when distributed, meet the needs of customers. The process is often referred to as the Conversion Process. There are several different methods of handling the conversion or production process: Job, Batch, Flow and Group. POM incorporates many tasks that are interdependent, but which can be grouped under five main headings: Product, Plant, Processes, Programmes, and People.

The field obtains its definition and scope from its vision of an organization as a system. The effectiveness of the system is determined by the success with which various subsystems and components interact with each other and with the environment in which the organization operates. At the heart of successful management is the ability to draw upon the resources of many disciplines and integrate relevant principles and background information in order to define and analyze a problem. Once defined, the manager must identify alternative possible solutions, evaluate these in terms of the broader goals and values of the organization, implement the apparently dominant solution, and, finally, assess the actual consequences of the solution for the effectiveness of the organization. Operations management deals with topics such as supply chain management, p...

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... the office know about this and we had to maintain the confidentiality of the investigation as well. But, in general terms, it was our duty and obligation to follow the rules of the organization that we swore to support.

The internal investigation was then initiated; we were kept distant from it as far as it relates to results and enforcement activities, but continued working with the original case as well as with others. Some people felt bad about it, because they were acquainted. Others felt that what happened was not just or right. As you can tell, efficiency and effectiveness were placed together in this case where various subsystems interacted within the organization operations.