Working in a nursing home setting often presents challenges requiring effective conflict resolution skills. In this paper, I will address five common interview questions related to nursing home care and provide my responses based on personal experiences and similar answers found through research. Question 1: Can you tell me about a time you faced a conflict and how you resolved it? Conflicts can arise unexpectedly in a nursing home, requiring quick thinking and effective resolution strategies. One instance that comes to mind is when I encountered a resident with a blood sugar level of 50, indicating potential hypoglycemia. Recognizing the urgency of the situation, I promptly assessed the resident's condition and followed the established protocol …show more content…
Prioritizing tasks in a fast-paced nursing home environment requires a combination of organization, time management skills, and the ability to remain calm under pressure. One approach I find effective is to assess the urgency and importance of each task. Tasks that involve resident safety and immediate medical needs, such as responding to emergencies or administering medications, take precedence. I also prioritize tasks based on resident care plans and any specific instructions from the healthcare team. Additionally, I stay flexible and adaptable to adjust priorities as needed, ensuring that all residents receive timely and quality care despite the challenges of a fast-paced environment. Question 3: How do you handle difficult residents or family members? Handling difficult residents or family members requires empathy, patience, and effective communication skills. When interacting with difficult residents, I strive to establish a rapport built on trust and understanding. I listen actively to their concerns, validate their feelings, and approach situations with empathy and …show more content…
First and foremost, I adhere to established protocols and guidelines for resident care, including medication administration, fall prevention, and infection control. Conduct regular assessments of residents' physical and cognitive abilities, identifying any potential risks or hazards. Additionally, I maintain a safe and clean environment, ensuring that walkways are clear, equipment is in working order, and residents receive proper assistance with daily living activities. I also prioritize staff training and education on safety procedures and encourage open communication among team members to address any safety concerns promptly. By implementing these measures and remaining vigilant, I strive to create a culture of safety and minimize risks to residents in the nursing home. Question 5: How do you handle stressful situations or high-pressure environments? Stressful situations and high-pressure environments are common in nursing home settings, requiring resilience and effective coping strategies. To manage stress, I practice self-care techniques such as mindfulness, deep breathing exercises, and regular physical
Taking care of dementia patient one should have a lot of patience as in the story the author says to herself, “why I have forgo my own lunch to try and feed this woman” ( ). The author has to wait for Miss Julianne to eat her lunch first before she could go and eat her own meal. Nurses have to be very cooperative, well behavior, and caretaker. You should show empathy to your patient instead of showing sympathy like the author was concerned about Miss Julianne, and the assistant nurse tells Miss Julianne that the author “ wants to know, if you’re okay. Honey” and should be firm in your decision by using critical thinking. You should communicate with your patient and should have convincing power. The changes that I have faced are before I used to think, its easy to treat older adults but its one of the most challenging job. My mindset is completely changed and I am preparing myself how to deal with tough
Indisputably, all too many families find themselves making the difficult decisions to place their loved ones in a nursing home facility. In that stressful atmosphere, family members may be tense, and conflicts may arise. Occasionally, patients and family members can be burdensome and may place their frustration toward the nursing staff. Consequently, some nurses seek to suppress such tension, only to find that it spills over into other areas of life. Others even suffer emotionally, giving way to frustration and despair. The concept of cultural humility will be discussed throughout this paper as an open and aware mentality, the quality and knowledge necessary for the nursing staff to
In fact, it is important to the patient’s healing. Before a patient comes to my floor, I look up their history and reasons for admission. This is the gathering or pre-orientation phase. The orientation phase for the bedside nurse would be when the patient arrives on the floor. The nurse introduces their self to the patient and begins establishing trust. The nurse asks the patient questions to see what their expectations are and clarifies the expectations of the hospital or unit. The nurse then explains the plan of care to the patient and answers any questions. In the working phase, the nurse is the patient’s advocate and addresses any problems the patient has. The nurse assures the patient they will research any problems and find out the answers as quickly as possible. Once the nurse finds the answers, he/she relays the information to the patient and the family. He/she may give the patient educational materials, show them a video or simply provide an explanation from the provider. During the resolution phase, the nurse provides discharge information. He/she answers any questions related to discharge and provides the patient with instructions post discharge from the hospital. If the nurse has established a relationship and trust with the patient, the hospital stay and discharge should leave the patient confident that they are well enough for discharge home or to a facility.
I interviewed Nurse Manager, Edwina McCray in her office at Duke University Medical Pavilion. Mrs. McCray has a BA in Business Administration and her second degree is in nursing. She has a BSN and Masters in Nursing. She also is a certified National Nurse Leader. She manages 8 West unit, which is part of the Neuroscience team. Neurosurgery and Neurology patients are cared for on this 32 bed tower unit. The majority of the population served on her unit is acute brain tumors, patients that need or will have cranial surgery and vascular surgery patients. The Mission of Duke University Hospital is, “We put the person who needs our care at the center of everything we do”, (E. McCray, personal communication, October 7, 2016).
The first step to understand your role as a CNA is to know the difference between a hospital setting and a nursing center. Hospitals provide emergency care, surgeries, and laboratory testing. They care for people of all types of ages and all scenarios. Hospital patients have three types of illness: acute, chronic, or terminal. Acute illness is a sudden illness from which someone is likely to recover. Chronic illness is an on-going illness which there is no known cure. Terminal illness is an illness or injury from which a patient is expected to expire. On the other hand, long term care centers are designed to meet the needs of people who no longer can care for themselves but do not need hospital care. These people are called residents upon their entrance. Care centers provide residents with the right medical, nursing, rehabilitative, recreational, and social services. Nursing centers meet the needs of all kinds of residents from alert, oriented, confused, short term, life long, mentally ill, terminally ill, to persons needing complete care. Besides the differences hospitals and nursing centers have similar standards. They must protect and promote patients or residents rights. Both require high quality care, and a clean and safe setting. The Omnibus Budget Reconciliation Act ...
Besides assertive communication, the nurse should take a collaborative approach to conflict management. Both strategies empower individuals to work together and accomplish goals successfully (Cherry & Jacob, 2011). Considering the healthcare community is composed of such a large and diverse population, a nurse must realize that conflicts will arise, but more importantly the nurse must effectively manage those conflicts. Having an understanding of the differences which exists between varied cultures, generations, and disciplines will guide the nurse in resolving conflicts. This foundation allows the nurse to better understand how people perceive and respond to others and the environment during a time which resolution is needed. Establishing trust with ones colleagues is another step toward resolving conflicts. Team members are much more likely to be open and motivated to come to a resolution when they trus...
Nursing assistants work in many types of settings including nursing homes, hospice, mental health centers, assisted living residences, home care agencies, hospitals, rehabilitation and restorative care facilities (Sorrentuino & Remmert, 2012). There are many types of Long-term care centers. For this paper, I will focus on the long-term care centers often referred to as nursing homes. These LTCs are "licensed facilities that provide extended care for individuals who do not require the acute care provided in a hospital but who need more care than can be given at home" (U.S Department of Health And Human...
To prevent elder abuse, Robinson, Saisan, and Segal recommend practicing stress reduction strategies when the aide begins to feel overwhelmed. Joining a support group is also suggested so support can be gained from people in the same situation. It is important for the overwhelmed healthcare provider to realize that there are others going through the same situation. Nerenberg suggest that employee screenings should be improved by include background checks and police reports (28). Also, it is necessary for there to be a feasible workload to ensure that the nursing aide can provide quality care for the residents. If the workload is not manageable, the aide will likely be forced to spend less time with each resident causing the care to not be sufficient or of great
Having a group of senior citizens following you around for dinner most likely doesn’t sound like a fun night. However, working at a nursing home doesn’t feel like an actual job at all; I actually enjoy spending my nights at the Grand Residence. Not only has this job given me responsibility, but I also have built relationships with many residents. While spending my evenings at a nursing home throughout my high school career, I have come to the realization that I am comfortable and genuinely happy with pursuing a career in patient care in the foreseeable future.
2. Bauer M, Nay R. Improving family-staff relationships in assisted living facilities: the views of family. Journal Of Advanced Nursing [serial online]. June 2011;67(6):1232-1241.
Conflict has been an issue for man since the dawn of civilization. In today’s fast paced world conflict, especially in the workplace, is a frequent occurrence. When that workplace is a health care environment where lives are at stake, emotions run high and collaboration with many different disciplines is required conflict often becomes a prevalent part of everyday life. Conflicts in the workplace can lead to reduced morale, lowered productivity resulting in decreased patient care and can cause large scale confrontations (Whitworth 2008). In the field of nursing whether a conflict is with a peer, supervisor, physician, or a patient and their family, conflict management is a necessary skill.
For this assignment I had the pleasure sitting down with Emily Petermeier and getting an insight on what the real nursing world is like. Emily graduated from the University of Minnesota School of Nursing in May 2015, and got a job at Fairview East Bank Hospital. This interview really helped me understand what it is like to be a new nurse and the dedication that I have to have going through nursing school and throughout my career. In the interview you will see the perspective of Emily’s endeavors after college and insight for future nurses or nursing students.
Nurses are an equally important part of each client’s life. Nurses provide stable care to each client, answers their questions, gives medications and treatments, and assists with medical procedures. They also have the responsibility to explain to clients and family members what they should and should not do as they go through treatment and recovery. Nurses must quickly respond to patients needs. Every individual nurse has his or her own unique way of caring. There are so many ways to show caring that the possibilities are never ending. Nurse’s support, comfort, and help allow the patients to recover to the best of their ability. Their experiences in dealing with different patients that have unique situations on a daily basis helps the nurses become better caregivers. Therefore, every nurse is capable of demonstrating care in their respective environments.
Written in 1886, The Mayor of Casterbridge follows the life of a problematic man named Michael Henchard. Throughout the novel, ample characteristics of Henchard’s reveal that he is an antihero. Because of this, Henchard is faced with many problems that eventually ruin his reputation. However, Henchard is at the root of a majority of his own problems. By being tempered, jealous, and selfish, Michael Henchard earns the title of anti hero.
These demands and expectations can vary from career to career. For example, RN’s are the primary point of contact between the patient and the doctor. RN’s perform patient evaluations such as monitoring vital signs, procedures such as inserting IVs, draw blood and administer medications. Where as a Head Nurse, nursing supervisor will set schedules, assign duties to the nursing staff, and make sure nurses are properly trained. Nursing supervisors must ensure supplies are well stocked and that the end-of-shift work is completed to prepare for the next team of nurses. There are a wide varieties of nursing options, a nurse should not get stagnant in one