New Media Case Study

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The Role and Implications of New Media for PR
Introduction
With the introduction of the internet comes new media, which in recent years have seen PR practitioners having to adapt and change their approach to cater to the online community. According to Dewdney & Ride, new media can be described as “the preferred term for a range of media practices that employ digital technologies and the computer in some way or another (James, n.d.). New media also provides a wider reach than traditional media, being portable and easily accessible. This essay seeks to explore the opportunities and threats presented to PR practitioners with the introduction of new media.

Using a local case study, this essay will also discuss how new media has changed the way …show more content…

Because of its wide reach, organizations can now use new media to launch a direct dialog with their stakeholders with ease. Platforms such as forums and blogs allow for PR practitioners to establish a two-way communication, allowing them to better understand the feedback of the public. When the public is engaged in this process, it creates brand awareness and a word-of-mouth effect. It is also easier for the organization to rally support from the public, by empowering them to make certain decisions. This will result in a higher number of people who would champion the organization’s cause.
When there is a need for fast transfer of information, like in times of crisis, organizations can harness the use of new media to get their messages out. This allows for control of the situation on the organization’s part. The organization can even garner the public’s comments and come up with better solutions to solve the …show more content…

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