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Franchising case study
Case study on franchising
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Nantucket Nectars
Tom Scott and Tom First started Allserve, a floating convenience store serving boats in the Nantucket Harbour during their summer holidays in college. After graduation, during the winter of 1990, First recreated a peach fruit juice drink that he came across in Spain and started a side business selling fresh juice. Everyone loved the product and they went on to open the Allserve General Store on Nantucket's Straight Wharf. They named the fruit juice "Nantucket Nectars".
Scott and First invested their collective life savings of about $17,000 to contract a bottler and finance inventory in the first two years. The next two years saw them operating in an undercapitalized state on a small bank loan. Subsequently, in order to raise funds to improve distribution and increase inventory, they sold 50% of the company to Mike Egan. Nantucket Nectars achieved its first year of profitability in fiscal year 1995. Nantucket Nectars continued to grow and in 2000, they were approached by five companies that were interested in acquiring a portion of the company. Scott and First had to decide if they should:
1) sell a part of or all of the company;
2) undergo an initial public offering (IPO); or
3) operate under status quo.
They had several questions that they would like answered. If they do proceed with the sale, how should they negotiate for a maximum price? How could they hold the meetings with the prospective buyers and not let the employees find out about the transaction prematurely? Should they organize an auction to sell the company? Will it generate adverse publicity if they decided not to sell after the auction?
As there were a lot of questions to be answered, First and Scott wondered if they should hire an adv...
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...le & Mistic) - best platform for growth - replacement of distributors
Cadbury (Schweppes Ginger Ale) - deep pockets - need to improve its management team, set up succession plan, reduce dependence on Cadbury family- not much operating improvements or increased distribution strength
Starbucks - understand the tastes and trends of the new generation- strong interest
Welch's - very similar corporate structure- reactive to market trends - thinks the rest of the industry produce faddish kinds of products
Coca- Cola - lack of success with Fruitopia products
Another important point of consideration is that Ocean Spray was private, thereby allowing Nantucket Nectars to continue operating in a similar fashion. This would allay the founders' fear that the consumers may not be able to enjoy the Nantucket Nectars story if the company was owned by a large public company.
Throughout the history of the company, its owners, Ben Cohen and Jerry Greenfield, have interacted with their customers, gaining knowledge on what people like and dislike about their ice cream. Opening their store in Burlington, Vermont in 1978, they immediately began interfacing with the local populace by hosting a free summer movie festival, projecting movies on the wall of their renovated gas station. In 1985, they introduced New York Super Fudge Chunk®, a flavor suggested by a writer from New York City. Throughout the years, they have continued to introduce new flavors either suggested or inspired by either regular individuals or well-known celebrities.
In 1969, a young man made a special gift for his mother; in 1999 the Yankee Candle Company became a publicly traded company on the New York Stock Exchange (NYSE). The company presently owns over 17,500 locations worldwide. (Hoovers, 2007) The Yankee Candle Company is quite an accomplishment from the meager beginnings in the kitchen of Mike Kittredge's parents South Hadley Massachusetts home.
Companies all over the world varies but yet shares a common challenge, that is to solve problem not only effectively and efficiently but also creatively. The P-O-L-C framework which stands for Planning, Organising, Leading and Controlling plays a major role in both the company’s survivability and success. The SWOT analysis looks at both internal and external factors that can affect the Starbucks’s performance. The purpose of this report is to define and analyse how Starbucks respond and should have respond to the change of its external environment on the cofee market,This report will also identify and disscuss how The P-O-L-C framework and can help starbucks to compete and reduce the loss of their failing peformance in the Australian market and how SWOT analysis helps to define some externalities that can be a threat to Starbucks.
Ben & Jerry's Homemade, Inc., the Vermont-based manufacturer of ice cream, frozen yoghurt and sorbet, was founded in 1978, with a $12,000 investment ($4,000 of which was borrowed). It soon became popular for its innovative flavours, made from fresh Vermont milk and cream. The company currently distributes ice cream, low fat ice cream, frozen yoghurt, sorbet and novelty products nationwide as well as in selected foreign countries in supermarkets, grocery stores, convenience stores, franchised Ben & Jerry's scoop shops, restaurants and other venues.
Over time as organizations evolve from smaller, simpler entities into larger, more complex entities, structural inaction can lead to sizeable problems. In these shifting environments, as in the one confronting Stone Finch, Inc., this misalignment creates significant difficulties. The myriad of growing issues began with a dramatic shift in the strategic direction under which the company operated for many years. Stone Finch, Inc.’s past success was powered by superior product standards and service levels through little innovation. The formation of the Subsidiary Divisions in 2004 created shortcomings in the company’s configuration as it evolved into a much more complex organization than the one run previously by the Stone Family. This shift by Billing’s to increased innovation and the addition of the Subsidiary Division is causing significant challenges.
Jamaica Blue is an Australian family owned business operated by Foodco, an organisation created to ensure it’s retailing stores follow the correct procedures and regulations required for business and that staff receive the best training to enhance the well-being of the business and brand name. Over it’s 24 years of business Jamaica Blue has been a well known company, greatly recognised for it’s services and great coffee.The cafe chain bases it’s fortune on two beliefs: a belief in sourcing the very best coffee and a belief in using only freshly grown locally sources ingredients. Due to it’s succession Foodco took the business global, opening new stores in New Zealand, Singapore, Malaysia, China, United Arab Emirates and it’s newest expansion
The man behind the company is Milton S. Hershey. Hershey’s and his incredible story; he went from being in formally educated and almost bankrupt by he was thirty to one of the most successful and wealthiest entrepreneur. He started his career in the candy business with a four year apprenticeship with a candy-maker in Lancaster, Pennsylvania. Next, Hershey wanted to start his own company and from here on it wasn't an easy journey for Hershey; he faced many obstacles during his climb to success. In 1876, he ventured off to Philadelphia to start his own candy business which ultimately failed. After this failure he found himself in Denver working with a confectioner. It was here that Hershey learned how to make the caramels using milk. Afterwards, Hershey decided to give it another go at starting his own business in New York City, but again he attempt ended in failure and he moved back to Lanchester. Here he began selling his car...
In 1971, the original Starbucks opened in Pike Place Market in Seattle, Washington by three partners named Jerry Baldwin, Zev Siegal, and Gordon Bowker. Their focus was to sell coffee beans and equipment. They purchased green coffee beans from Peet’s, a specialty coffee roaster and retailer, during their first year of operation. Later, they began buying coffee beans directly from the growers. In 1983, an entrepreneur by the name of Howard Schultz joined the company; Schultz felt that the company should sell coffee and espresso drinks as well as coffee beans. The partners felt that selling coffee and espresso drinks would take away from their primary focus of selling coffee beans. Since the idea did not work, Schultz started his own company called II Giornale coffee bar chain in 1985. In 1987, the original owners of Starbucks sold their chain to Schultz’s II Giornale. Schultz changed II Giornale outlets to Starbucks chains and quickly began to expand.
Assume you do purchase the company: What specific actions would you plan to take on the first day? By the end of the first week? By the end of six months? Explain how and
The first Starbucks was opened in Seattle, Washington in 1971 by three partnersEnglish teacher Jerry Baldwin, history teacher Zev Siegel, and wrier Gordon Bowker. The three were inspired by Alfred Peet, whom they knew personally, to open their first store in Pike Place Market to sell high-quality coffee beans and equipment.
“Going forward, the company is well positioned for future growth, and Nigel and his team remain focused on driving franchisee profitability and delivering shareholder value” shares Lead Director Raul Alvar...
The main external threats to Cadbury-Schweppes are competition from Coca-Cola and Pepsi and changing consumer tastes. External opportunities include increasing sales internationally and development of new products. Cadbury-Schweppes has many internal strengths and weaknesses in its organizational, marketing, operational, and financial activities. These characteristics along with economic analysis will be used to provide the answers needed in order to survive and thrive in the CSD industry.
Coca-Cola started out small in Atlanta, once as a Candler started the Coca-Cola company he " begun an active and innovative marketing campaign that spurred the wide distribution of Coke across the United States." Once he had this going he had to strategically plan on how to bottle his soft drink and get it ready for shipping. Once the product was bottled he had to plan on how his product would be distributed. "In 1899 the Coca-Cola company first signed a bottling contract, As a Candler did not believe bottling would be successful and sold the bottling rights to Benjamin Thomas and Joseph Whitehead." They successfully bottled the Coca-Cola product. Now that bottling and shipping the product wasn't the issue, Coca-Cola was shipped throughout the Un...
The year 1987 was the year of Starbucks and the start of the coffee industry’s revolution. Howard Schultz, owner of Il Giornale coffee shop, was a firm believer in selling not just coffee beans, but coffee drinks as well. He bought Starbucks for around 3.5 million dollars and changed all of his Il Giornale shops to Starbucks. Schultz was on a mission to spread Starbucks everywhere. A new shop was opened every day all over the United States and other countries. The new brand squashed Mom and Pop competition as well as other coffee shop brands. This huge expansion started in the early 1990s and continued into the 2000s. He focused on keeping the original values of selling whole coffee beans rather than pre-ground.
Ben Cohen and Jerry Greenfield founded Ben & Jerry's Homemade Ice Cream in 1978. Over the years, Ben & Jerry's evolved into a socially-oriented, independent-minded industry leader in the super-premium ice cream market. The company has had a history of donating 7.5% of its pre-tax earnings to societal and community causes. Ben and Jerry further extended their generosity by offering 75,000 shares at $10.50 per share exclusively to Vermont residents, so that they may help those who first supported the company; Ben and Jerry's wanted residents to profit from their venture as well. In addition, steady growth and a widely recognized brand name helped Ben and Jerry's obtain 45 percent of the premium ice-cream market, yet the company stock price remained stagnant at $21 a share for several years.