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The importance of active listening
Explore active listening giving its importance and barriers to effective listening
The importance of active listening
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General Appearance My client is a 25-year-old South Asian woman. She appears thin with long black hair and brown eyes. She is wearing dark pants, a long sleeved blue shirt with a multicoloured scarf. Her clothing is neat and appropriate to her environment. She is wearing makeup, appears clean and is well put together. The client answers direct questions but does not provide a lot of information. Patient is willing to provide more information when asked directly or prompted by the writer. The client’s rate of speech was slow at first but as the interview continued, became a normal rate. Her speech was clear; however spoke in a soft volume with a monotone voice. Her rhythm was smooth and her speech was not pressured. The client’s energy level appeared low, and sat with rigid posture and was very still during the interview. The client maintained focused eye contact with the writer throughout the interview. Her body language showed no sign of emotion and her facial expression appeared sorrowful and times and bored at others. Emotional State The client described her mood as “very sad and unhappy.” She rated her mood on a scale of one to ten, one as being described as the worst you have ever felt and 10 being the best, as a three. When asked to rate her was mood when she entered the hospital on the same scale she rated her previous mood to be a one to a two. She acknowledged she has started to feel a little bit better but her mood was still low. She felt that her mood has improved due to the medication she has been on as well as being around more people. The client also had a flat affect. When the client told the writer about her break up with her ex-boyfriend, there was very little indication of feelings or emoti... ... middle of paper ... ...the interview until then end, I could have clarified and reflected on more of her answers more but I did clarify how often she was hearing auditory hallucinations at 4:58 of the video. I prepared for this assignment and believe that through my inquiry skills and active listening, I effectively assessed my patient. One aspect that I plan to focus on in the future and improve upon is my anxiety when interviewing my patients. If I were less anxious, I would not fidget as much as well as eliminate some awkward phrases to make my speech more fluent. Although I omitted asking about illusions, I believe I collected relevant and important information. The information I collected would be helpful to the health care team because they could then tailor interventions and treatments that would best fit my patient and improve the overall care in which she would receive.
There are certain aspects that may have provided better treatment, but probably could not have prevented the tragedy. Clear communication and understanding for the culture were essential aspects that were lacking during her treatment. Additionally, the presence of a questionnaire like the one developed by Arthur Kleinman would have bridged the gap between the patient and the provider (Fadiman, 1997, p. 260).
The aim of this essay is a reflective account in which I will describe a newly acquired skill that I have learned and been able to implement within my role as a trainee assistant practitioner. (T.A.P.) for Foundation for Practice. I have chosen to reflect upon neurological observations on patients that will be at risk of neurological deterioration. Before I begin any care or assessments, I should have a good theoretical underpinned knowledge, of the skill that I am about to put into practice, and have a good understanding of anatomy and physiology, in order to make an accurate assessment of a patients neurological status. I will be making a correct and relevant assessment to identify any needs or concerns to establish the patient’s individualized care, and make observations to determine an appropriate clinical judgement.
1. What is the difference between a. and a. A classification system such as the DSM-5 is judged by its reliability and validity. Define and discuss both reliability and validity and why they are important criteria for DSM-5. (312) When answering the question, we first need to understand what reliability and validity means and why it is important to include them in the criteria to judge DSM-5.
... from communicating by being silent and talk negatively and which can be difficult for everyone. Another, issue was that Mrs Smith did get emotional and cried at times; therefore, the author and the mentor had to stop the assessment for a while until Mrs Smith was no longer distressed. This is also supported by (Sanders 2011, pg. 501) who suggested that communicating with a depressed patient can be quite difficult. This is exactly what the author experienced when assessing Mrs Smith. Since Mrs Smith had been living with depression she was taking medications such as antidepressants which made her feel better and suppressed the symptoms from getting worse. Therefore, she was considered to be at low risk of self harming since the symptoms were suppressed by the medication but a follow up and mental health team checkups were arranged for her when she gets discharged.
Sarah reports that she has been having depressive symptoms such as sadness, weight loss, inability to sleep, and mood changes. Client also reports substance abuse. She reports that she feels sad most of the time and that she has had a hard past. She reports having anxiety most of the day and has a hard time functioning. Client reports that she was gang raped and suffers from flashbacks and severe mood changes. Client reports that no matter what she
The professional mental health counselor I interviewed is my faculty advisor and her name is Dr. Konja Kleeper. She has many credentials and certifications and, as my faculty advisor, is aligned with my licensure and career goals. She is a Licensed Professional Clinical Counselor (LPCC) and is a Nationally Certified Counselor (NCC). She also informed me that any credentials beyond the LPCC and NCC are up to my own discretion.
Validity and reliability: The assessment has an overall reliability coefficient of .93 based on test-retest reliability, making it an extremely reliable assessment (Fredricks, 2010). For it 's validity rate, the assessment has an overall validity of 93.9% (Fredricks, 2010). However, many argue that this reliability and validity be accepted with caution. The test-retest reliability is limited by the fact that it is only reported over a two-week period. In addition, the sample population with a high occurrence of substance abuse disorder, could attribute to it 's high validity rate (Fredricks, 2010).
Simpson, C. (2007) ‘Mental Health part3: Assessment and Treatment of Depression’ British Journal of Healthcare assistants. pp 167-171.
The mental health assessment is a crucial part in everyday nursing care as it evaluates an individual’s mental condition to assess for risk factors of mental illnesses and provide optimal care and treatment. Mental health is described as “a state of well-being in which the individual realizes his or her own abilities, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to his or her community.” (CDC) If the patient not mentally healthy, they can develop mentally illnesses, which can affect treatment and the disease process of physical ailments because without mental health a person cannot be completely healthy. “Suicide Risk Assessment in High Risk Adolescents” is a nursing article that outlines suicide risk factors and prevention strategies for assist nurses in performing mental health assessments. Suicide, the act of
The first part of the history-taking process is creating an appropriate environment. Ideally, the interview takes place in an area that is safe, accessible, and free from distractions and interruptions. During this initial process, the interviewer introduces themselves and states their purpose and obtains consent to proceed with the health history interview. Additionally, the initial part of the interview is the time to establish the patient’s identity, age, and preferred way of being addressed. A relationship built on trust and respect for the patient’s privacy is necessary to developing a good rapport. It is important to remain unbiased and professional and furthermore, to treat the client with dignity. After introductions are made, the patient should be given time to tell their story in their own words. Active listening is a must during this interaction and involves both verba...
Before my shift started, I did my research about my new client for week three clinical. I thought I was well prepared for the clinical, I knew the client’s mental and medical conditions but I was more focused on the client’s mental health issues and not the medical illnesses. When the nurse informed me that client W was experiencing shortness of breath due to his COPD, I was a bit shock because I was not expecting that to happen.
I was able to talk to my client without being visibly nervous. I am proud to say I handled my client’s problems as they came up without fear that I may say the wrong thing. In the first video, I found myself repeating things, for what reason I do not know. I can say my nonverbal skills need improving. One specific aspect of the interview was my hand gestures and motions. I really got involved with my client’s problems, and the way I tried to help her understand what I was saying and to get an understanding what she was saying, so I used my hands. I tried to keep by body in a position that would let the client know that I was using attentive listening skills. I cared about why she came to the facility for help. Each session, I adjusted my seat to make eye contact so my client could like she could trust me with her information and that I cared enough to listen to her
Due to the information and instruction we received prior to participating in these patient interviews, there was several positive aspects of my interaction with my assigned patient. First, when moving onto a new question I would often reiterate part of the patient’s previous statement to both show that I was attentively listening and to justify the reason for asking that following question. An example of this was after briefly mentioning his wife, I asked “Speaking of your wife, how does she and the rest of your family support you through your medical treatments?” Positive aspects of my non-verbal communication include maintaining focused eye contact, maintaining a close, but appropriate distance between myself and the patient, and leaning forward with my hands together to express interest and support for the patient when they were talking. I also emulated the patient’s facial expressions as to have appropriate facial expressions when they were talking to me.
However, after my instructor left from the room, I reintroduced myself, and started a conversation, stating my objectives for the day. As I began to speak my actions while I administer vital sign, I was promptly damped by an expectedly attitude from my patient. Whenever I attempt speaking, I...
...th the patient I kept thinking that if this were my mother how would I want the nurse to treat her. I tried to behave in the way I would expect a nurse to treat me. I had preconceived notions before meeting the patient and they were all laid to rest almost immediately, honestly I was nervous. But once I started it began to feel comfortable and the interview just flowed naturally.