Strengths Strong market presence and high potential for growth The company has several locations within the community and also has it IT operations based out of the city. As the Baby Boomer population hits retirement age (approximately 10,000/day) and due to the more medical complex patients we are seeing, it will give rise to more volume in the healthcare industry in the near future ("Are Medicare Patients," 2012). In our current market approximately 1000 patients per year come onto Medicare based on out Dixon Hughes data that note a 1.87% (CAGAR) or compounded annual growth rate. Clinical program variety and quality The company prides itself on evidence based practice and utilized this to guide their decision making. With this mindset, the company has realized significant gains in quality services in that the patients receive very high level care. Typically, they are in the 87% percentile for outcomes in any given year. The company has clinical specialties of cardiology, orthopedics, …show more content…
neurology, and general medicine. Each of the programs has direct correlation of what the community needs in order to serve the population optimally. This is supported in the research with the statement of a range of practices spanning all four themes must be adopted in a systemic manner that is aligned with patient needs and organizational resources (Wilson-Stronks, Cordero, & Karen, 2008). History of being forward thinking in the industry The company is a very forward thinking organization. They have piloted bundle payment systems in that they look at sharing the profit with all the associated provides that took part in the continuum of care and partnered with a company that developed new technology to complete visits remotely for patients that have a difficult time making follow up appointments. Moreover, they have looked at their portfolio and have diversified it by acquiring both hospice, and home health companies. Weaknesses Low working capital Since 2010, there has been a 16% decrease in reimbursement, including a 11 percent reduction in the last two years (Barreto, 2015). In addition to the revenue reduction, the company has an AR collection of about76 and does not have a solid of cash on hand which does not assist in having a healthy working capital. In summation, the company is not liquid. Low employee satisfaction/ high turnover In recent employee satisfaction surveys, the company has finished in the lower quartile.
If you drill down on the survey, the employees note that they do not feel appreciated, feel lack of support from management, and they do not feel the company supports the employees overall professional growth. With this culture, it will be difficult for the company to retain and recruit employees. In fact, on a companywide prospective, the organization has a 55% turnover rate, specifically with nurses and therapist. This is where the premise of my project lies. I believe that if employees are motivated and rewarded for their efforts, the overall health of the company will be propelled forward, specifically the financial aspect. In my opinion, just reducing the amount of turnover alone, will be huge cost savings to the firm. The objective in the end is to evaluate the P&L after the motivational tactics have been rolled out and presented for an undefined period of time at this
point. Nonclinical and clinical employees lack continuing education The old saying knowledge is power holds true in this section. Healthcare is constantly evolving and the complexities of patients as noted before is rising. Staff need to have the knowledge to be successful in their roles. As an opinion, I feel it is the job of both the leaders and organization to provide this for employees. It is noted that if done correctly, benefits such as morale, satisfaction, retention, communication, and the succession of leaders will rise (Raines, 2015). *** NOTE: I had to spend some time this week creating some formulas in excel spreadsheets in order to have a method to analyze the data within the study. The data I am analyzing is the demographic information of the participants, as well as, the post follow-up questions on the survey in terms of how the participants perceived the motivational tactics. I have uploaded the spreadsheets into the modules assignment as a separate attachment.
There have been many factors that have led Coastal Medical Center to their current position, however, most of these problems stem from the former chief executive officer, Ron Henderson. During Mr. Henderson’s...
With 17 existing hospitals and ____ physician practices, the Greater New Orleans Region of Louisiana is not a practical choice for Kaiser Permanente expansion. The four parishes: Plaquemines, Jefferson, St. Bernard, and Orleans would not make for a successful business venture. This report examines how the Kaiser Permanente Brand and Strategy Division assessed the region and determined the region could not realize and expand the mission and vision for Kaiser Permanente…..
In order for a health care organization to maintain optimal function, the promotion of change is continuously necessary. Within the health care delivery system, there are a number of different techniques that nurses can use to determine where changes need to be made. One technique is called a SWOT analysis, which involves an evaluation of an organization’s strengths, weaknesses, opportunities and threats (Harrison, 2010).
The current health care system can be difficult to navigate and often medical centers need management tools to help them develop strategic plans within their organizations. The SWOT-Analysis is one strategic tool that health care centers can use to formulate a roadmap for their organizations. The SWOT-Analysis examines internal capabilities (strengths and weaknesses) and external developments (opportunities and threats) when determining a strategic plan for an organization (Van Wijngaarden, Scholten, & Van Wijk, 2012). Van Wijngaarden et al. (2012) explains for SWOT-Analysis to prove meaningful throughout an organization, it is important for stakeholders to be part of the brainstorming to identify its’ internal capabilities and external developments. However, there are a few drawbacks to the using the SWOT-analysis tool that are important for health care centers to remain cognizant of when developing their strategic blueprints. Helms and Nixon (2010) state the SWOT-Analysis can be vague and too simplistic when developing a strategic course for an organization; it can be difficult to classify variables into the four SWOT quadrants; and no definite strategic path is identified after the SWOT-analysis is completed. For these reasons, they explain it can be helpful to use additional analysis tools in addition to the SWOT-analysis. One such tool the U.S. Army Medical System uses is the balanced-score card. The balanced-score card can assist health care centers in the clarification of their strategic objectives and goals, and facilitates communication throughout the organization (Chan, 2006). Chan (2006) also reveals balanced-score cards allow for constructive employee feedback l...
A SWOT analysis is an acronym that stands for Strengths, Weaknesses, Opportunities, and Threats. SWOT is a planning evaluation used by businesses and organizations.
Located in Cleveland, Ohio, the Cleveland Clinic is an academic hospital that offers many specialties of medicine to its patients. The Cleveland Clinic also operates affiliated facilities across the world in Florida, Canada, Nevada, and Abu Dhabi. Four physicians started Cleveland Clinic in 1921 as a collaboration to share expertise in various specialties, allowing patients to come to one location for care. They also placed a high emphasis on the academic culture for advancement and improved patient care. A fire at the Clinic in 1929 killed 123 people, including one of its founders. The main facility has more than 1,400 beds and includes hotels on campus for those who are visiting or staying with patients.
What is a SWOT analysis? This concept involves assisting businesses to identify their strengths, weaknesses, opportunities and threats. It is often used to analyze an organization and its environment. Businesses find the analysis useful in assisting them to improve their business, establish goals and objectives.
“KP is the largest non-profit health care delivery system in the United States, and operates in 8 states and the District of Columbia. KP is made up of 3 entities: the Kaiser Foundation Health Plan (KFHP), Kaiser Foundation Hospitals (KFH), and the regional Permanente Medical Groups,” (Selevan, Kindermann, Pines, and Fields (2015). Selevan al et (2015) state that the members of Kaiser Permanente can be compared to other insurance companies in regards to age, race, and employment status, although the members are known to have lower income levels. Additionally, they found that Kaiser Permanente’s model of care focuses on improving the health of patients, promoting population
Brand Name: Our strong brand name is a major strength of Kaiser Permanente. Although we have do not have many established markets throughout the Southeast, customers, consumers, providers, regulators, and insurers would still recognize the value of Kaiser Permanente. The value associated with our brand name is an easily defendable qualitative factor, so competing organization would have a difficult time overcoming it.
My current employer, Mayo Clinic, is a world renowned not-for-profit hospital that has been established for 150 years. Mayo Clinic is the first and biggest integrated not-for-profit medical group practice in the world and is a well-known brand name that is recognized world-wide. Working for an organization where the primary value is the needs of the patient come first, the organizations domain is held to a higher standard. The mission statement is to encourage hope and contribute to health and well-being by providing the best care to all patients through integrated clinical practice, education and research (Strategic statement of Mayo Clinic, 2012). The vision statement is that Mayo Clinic will offer an unparalleled experience as the most trusted partner for health care (Strategic statement of Mayo Clinic, 2012). In the medical field, innovations, research and technology motivate the business to perform and deliver care in a new standard. Mayo Clinic has a logo of three shields that are interlocked, presenting patient care, research and education.
Medicare is a health care system that has been around since 1965 and currently covers over 49 million people. Medicare is a major milestone in the history of American health care. However the people that medicare covers have a wide range of opinions about it. I interviewed D.S. she is a 75 year old woman from Saint Louis. She has experienced Medicare in several different ways which will be discussed throughout this interview.
This multispecialty hospital chain houses 1500 full-time Doctors and 15,000 employees across the country. An average of 150 surgeries are performed on a daily basis and an average of 80,000 outpatients are recorded at the hospital facilities every
To create a that service that appeals to baby boomers, 50 years or older, you need to look at what their needs are. The select demographic that is being targeted are those that are not-yet-retired, earning at least $100,000 in professional or high-level corporate careers and work an average of 60 to 80 hours per week. This select group likes to look good, be social and stay healthy. Time is also a big issue for them. In other words, what can I offer this demographic that would hit all the key points above and would make them want to pay me money.
Organization’s used to feel that money was a major factor in motivating and increasing productivity. However, with studies of Gen Y it has been found that money no longer acts as the motivator it once did (Pearson, 2015). 89% of managers that were surveyed thought that their employees that left went to higher paying jobs. In reality 80-90% of employees left these jobs for reasons other than money (Pearson, 2015). A positive work culture can decrease the number of sick days taken by employees and also contribute to a highly engaged staff. This shows how cultivating a positive employee culture can positively benefit your bottom line. One way to address the culture within my current organization would be to hire a third party to conduct an employee culture and engagement survey. By conducting this anonymous survey, the organization could gain insight from all levels of employees and identify the areas in which they need to improve. The ability to identify the areas of needed improvement can then be used to create a plan to address the culture within the organization and make necessary changes. Understanding strengths and opportunities within the company culture and engagement could aid the organization in building an action plan to help ensure the culture they desire is the one they are providing for employees. This is also an opportunity for employees to have a platform in which they can give the company feedback on the areas they can do better and help achieve the work culture they
An important part of the retention of staff, reducing staff turnover and minimising absenteeism at work is ensuring that staff are properly motivated. This is not as easy as it sounds. At first glance, you might be tempted to think that merely increasing wages is the way to motivate! Not so. Most thinkers on the subject would argue that motivation is a far more complex issue than merely 'money'.