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Strength and competitive advantages of home depot
Strength and competitive advantages of home depot
Strength and competitive advantages of home depot
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Lowe 's Companies, Inc. (Lowe 's), incorporated on August 1, 1952, is a home improvement retailer. Lowe 's is consisted of 1,793 stores located across 50 states in the United States, as well as 37 stores in Canada, and 10 stores in Mexico. The Company serves homeowners, renters, and professional customers. The Company 's retail customers, consisting of individual homeowners and renters, complete a range of projects. The Pro customer consists of two categories: construction trades; and maintenance, repair and operations. [1] The Company offers a range of products for maintenance, repair, remodeling, and decorating. The Company offers home improvement products in the categories, including Kitchens & Appliances; Lumber & Building Materials; Tools …show more content…
It makes demand elastic. Lowe 's recent appeal to women and product differentiation strategy are helping to mitigate this risk as their stores become more appealing to their target markets. Supplier Power Because of Lowe’s Company’s centralized logistic system, which allows them to look at all vendors available, the threat of powerful suppliers is low. Although Lowe’s has a significant amount of suppliers, they are still able to force Lowe’s into offering price concessions due to the fact that Lowe’s makes up a large portion of the supplier’s sales, these concessions have gone a long way in driving down the cost of home improvement. Five stages of competing on analytics Most of the employees in Lowe’s are full-time personnel who know much more clearly about the products than those part-time employees. Better knowing the company, Lowe’s could engage with customers easier and more frequently, then collecting more information from the consumers. Consequently, the company would get more valuable data and arrange functional
Per Kalogeropoulos (2016), the company is better able to ensure product availability while managing their costs because of their latest logistics initiative. They have recently created a network of deployment centers that reduces the time between when the product leaves a supplier to when it hits the shelf at the Home Depot store which drives profits higher. Parnell (2014), relays that companies who use low-cost strategy seek distribution channels that minimize cost. Home Depot’s new logistics initiative provides the company with economies of scale and a market advantage because it adds to their low-cost
The grocery market is highly competitive. Brookshire’s has found that superior customer service is the key to success. Consumers who are familiar with the Brookshire’s personnel know that they will be greeted with a friendly smile and helpful attitude. Employee meetings and up-beat newsletters from the corporate office are excellent ways of reminding the employees of the significance of making customer satisfaction the most important part of their jobs.
Lowe’s tries to foster collaboration and strength in a variety of methods; many are through leadership training tracks and supporting employees and their families. During times economic uncertainty, it is important that individuals know that they an organization that cares and supports them. In a comprehensive report released by Lowes, the company detailed improvements Lowe’s achieved in important focus areas, including the health, safety and engagement of employees, the company’s advancement towards its 2020 goals and its partnership with suppliers to maintain the highest ethical standards and improve the products it sells (Lowe’s Companies, 2015a). According to Lowe’s Companies (2015a), “For the first time in Lowe’s annual Employee Opinion Survey, all of its U.S. stores, distribution centers and customer support centers all reached the company’s benchmark engagement goal of 65 percent, indicating a highly engaged and satisfied staff” (para 4).. “Career Bliss recognized Lowe’s as one of the 10 happiest retailers to work for in 2014” (Lowe’s Companies, 2015, para 5). To keep an organization running efficiently and effectively, you need a good customer base; you cannot achieve this without helpful, courteous and willing employees. Lowe’s understand that to keep up in the industry, they need to ensure they employees are taken care of
...will have a better chance of bringing in new long-term customers because they have presented the information fairly and honestly.
Lowe’s grew through strategic choice by heavily focusing on key functional areas involving research and development (R&D), marketing, and logistics. Lowe’s important R&D investments included the creation of two prototype stores. The first prototype with 147,000 square feet catered to large markets and the other with 120,000 square feet catered to smaller markets (Rouse, 2005). Lowe’s used these store prototypes to help guide their continued growth and store placement. The prototypes also aided the company in designing future stores more efficiently with respect to energy and sustainability (Lowe’s Companies, Inc., n.d.). Furthermore, Lowe’s marketing strategy concentrated on attracting new customers and enhancing current customer satisfaction. To bring new customers to the store, Lowe’s engaged in a pull marketing strategy (Wheelen & Hunger, 2012). The com...
Lowe’s is a large chain of home improvement outlets with more than 1840 stores in North America. Their corporate slogan is ‘Never Stop Improving’
Sherwin-Williams was founded in 1866, by Henry Sherwin and was joined 4 years later by Edward Williams. Sherwin Williams makes paints and coatings worldwide and has developed many new pigments, lacquers, and enamels. Today the company produces 130,000 products and has over $5 billion in sales. Sherwin-Williams operates over 2300 stores and has thousands of external customers, some of which include Wal-Mart, K-Mart, Sears as well as automotive and tire stores. The company also makes automotive finishes to wood sealers and paint brushes to rollers. They employee over 25,000 employees world wide and are the number 2 paint supplier in the world and number 1 in the United States.
Lowe’s employs more than 260,000 people in more than 1830 stores; these employees are trained to provide exceptional customer service as well as receiving up-to-date product knowledge to assist customers with their improvement needs. In addition, Lowe’s has upgraded store information technology infrastructure to assist employees in accessing product data faster and easier. This is accomplished by providing the sales team with computers that have Internet access, and Ipad’s and Iphone’s loaded with specialized apps (Lowes, 2014).
Their purchase habits can also help to give the company a better understanding of the
Home Depot’s slogan, “More saving. More Doing.”, promotes Home Depot’s marketing strategy with more appeal for customers with less money to spend. Home Depot carries major brands but also carries Home Depot exclusives and proprietary brands which save customers money. Home Depot carries major brands like Dewalt, Hampton Bay, Homelite, and Martha Stewart Living. They also carry proprietary brands such as Ryobi, Rigid, Behr, LG and Toro.
Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank in Atlanta, Georgia. With their store, Marcus and Blank revolutionized the do-it-yourself home improvement market in the United States. Home Depot began as a very basic store, operated in a large, no-frills warehouse. Home Depot carries over 35,000 products, with national brand names along with the Home Depot brand. At the start, Home Depot was able to offer exceptional customer service with knowledgeable employees who could guide customers through home renovation projects. Since its opening, Home Depot has experienced incredible growth, and today is North America's second largest retailer, and the largest home improvement retailer. Internationally, Home Depot has expanded into Canada, Mexico, and is beginning to operate stores in China. Home Depot's competition includes Sears, Ace Hardware and Lowes (the main competitor).
Lowe’s Companies, Inc. is averaging the opening of about two stores per week. This is part of an unprecedented two billion dollar store expansion, which is the most aggressive expansion in the company’s fifty-five year history; thus, magnifying Lowe’s locality and customer convenience in the United Sates home improvement marketplace. Lowe’s new superstores are currently the largest in the home improvement marketplace, averaging a retail space of about 150,000 square feet. (http://www.lowes.com)
Home Depot, well-known by its big, bright orange box logo, is a retailor of numerous popular brands of construction and home improvement products. Reach the Top® manufactures a popular brand of ladders and scaffolding already sold by Home Depot, and...
Thus, customers can get and receive information from each other instead of communicating to the corporations or the companies and as result they can easily spread information about company products as well as information about new arrivals
What attracts customers: Customers are attracted to Orchard Supply Hardware La Crescenta for many different reasons. Most notably, OSH is the only close hardware store location to many people living in the area. The resident’s other choices consist of Lowe’s in Burbank (about a twenty minute drive) and Home Depot in Glendale (about fifteen minutes away). The Home Depot location in Glendale is lesser known and tends to carry a smaller selection of items so many residents actually choose the Burbank location of this company over the Glendale location. Orchard Supply Hardware also attracts customers because of its legendary customer service. As many of the employees are locals or transfers from other OSH locations, customers can recognize, relate to, and connec...