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Motivation within organizations
Motivation theories and their implications for management
Motivation within organizations
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MMSW ASSESSMENT
Leadership styles:
Describe situations in which you needed to use different leadership styles.
McGregor’s X and Y Theory:
X and Y theory by Douglas McGregor explains the two contrasting theories of human motivation and management. Theory Y is about the basis of good management practices while the Theory X is about the Type organization seemed to believe.
This is more appropriate for understanding team member motivation. This deals with how the manager’s perception of what motivates his team member and affects the way he behaves. Thus, assumptions about employee motivation can influence the management style and adapt to the appropriate approach to manage people effectively.
Douglas McGregor in his book (1960), The Human Side of Enterprise he proposed this theory, instead of descriptive labels he called it Theory X and Theory Y. These two theories were two extremes, thus the whole spectrum of possible behaviours in between. According to these theories, although the basic premise is that the management’s role is to assemble the factors of production, people and for the economic benefit of the organization, beyond this point these two theories takes diversion.
Figure 1: Theory X & Theory Y
(Image Source: Net MBA)
When the Theory Y is focused the organization can do wonders to the employee motivational energy by,
• Decentralization and delegation
• Job enlargement
• Participative management
• Performance appraisals
Therefore, without doubt we can say when properly implemented, this would result in a high level of motivation as employees work to satisfy their higher level of personal needs through their jobs.
ADAIR:
John Adair leadership is an Action Centred Leadership.
Figure 2: The Three Core Management R...
... middle of paper ...
...iew. Available at: http://hbr.org/2000/03/leadership-that-gets-results/ar/1 [Accessed 26 May. 2014].
• McShane, S. and Von Glinow, M. (2012). Organizational Behavior: Emerging Knowledge, Global Reality. 6th ed. McGraw-Hill Higher Education, pp.103 - 131.
• Mindtools, (2014). Theory X and Theory Y: Understanding Team Member Motivation. [online] Available at: http://www.mindtools.com/pages/article/newLDR_74.htm [Accessed 26 May. 2014].
• Netmba.com, (2014). Theory X and Theory Y. [online] Available at: http://www.netmba.com/mgmt/ob/motivation/mcgregor/ [Accessed 26 May. 2014].
• NPTEL, (2014). Chapter Twenty One: Leadership. [online] Available at: http://nptel.ac.in/courses/110105034/SM_Web/Ch21modified.pdf [Accessed 26 May. 2014]
• Spector, P. (1997). Job satisfaction: Application, Assessment, Cause and Consequences. 1st ed. Thousand Oaks, Calif.: Sage Publications.
John Mackey has a core belief in “Conscious Capitalism” and uses McGregor’s Theory Y to get the most out of his employees. He thinks that if the employees are in charge of their own careers that they will work that much harder. He believes that someone who wants to be at work will positively impact all customer relations which helps the brand maintain its high level of customer satisfaction. The core belief is that happier people doing their jobs will lead to a much higher degree of service for the customers. Happy customers tend to have repeat business and helps the brand grow or maintain their level of business. Mackey also wants employees that have a high degree of ingenuity and creativity. The next great idea will not come from a board meeting but often come from those that work directly in the field. Essentially he wants to make use of eve...
The purpose of this paper is to critique Douglas McGregor’s The Human Side of Enterprise, including other expert perspectives and its relevance in today’s organizations. Douglas McGregor’s opening statement in The Human Side of Enterprise, implies that industry in the 1950’s has been able to successfully utilize physical science and technology for the benefit of mankind, but has yet to incorporate the social sciences to positively affect the human organizations (Natemeyer & McMahon, 2001). In 1957, McGregor suggested that the social sciences may possibly be as cutting edge to human organizations as atomic energy was to the physical sciences (Natemeyer & McMahon, 2001). Based on his academic background in psychology, coupled with his profession experiences in multiple facets of industry, McGregor was in a position to propose a ground breaking concept of management in the workplace. According to a book review by Eileen Kelly (2000), McGregor left an indelible impression of the American business landscape and on management thought with his Theory X and Theory Y. Interestingly enough, the aforementioned book review was done on a book called Douglas McGregor, Revisited: Managing the Human Side of the Enterprise that was published in 2000, which highlights the fact that McGregor’s work is still relevant and worth revisiting and reviewing over forty years after it was published.
In the article entitled “The Human Side of Enterprise” by Douglas Murray McGregor , McGregor stated that industry has fundamental know how to utilize physical and technology science. The conventional view of management consisted of three propositions which are called Theory X (Shafritz & Hyde,2012).
The connection with motivation and theory has been the interest of scholars for centuries. There are so many theories which impact motivation and others that merely adds to the understanding thereof. Over the last three weeks we have engaged in the process of examining several different theories, to include: Self-Determination Theory, Humanistic Theory, Maslow’s Hierarchy of Needs, Cognitive Evaluation Theory, Self-Motivational Theory, Arousal Theory and so on. Human beings act and/or react on their individual needs, desires and/or satisfactions. Ultimately, we as human beings have certain wants and desires; therefore we then in return do and/or are willing to do certain things to get the desired outcome.
Theory Y was formulated by Douglas McGregor. The Theory assumes that “work is a natural activity, like play or rest” (Kreitner, & Kinicki, 2010, p. 9). The theory further assumes that “people are capable of self-direction and self-control if they are committed to objectives” (Kreitner, & Kinicki, 2010, p.9). According to this theory, employees shall be dedicated to their goals only if incentives are availed to them. These incentives and/ or rewards ought to address higher needs. A perfect example of a higher need is self-fulfillment. This state of affairs makes people to search for responsibility. The theory further adds that scores of persons might handle a particular task and/ or responsibility since innovation and resourcefulness are ordinary within the masses (Ouchi, 1991, p.37).
McGregor, D. (2000). The human side of enterprise. Reflections, 2(1), 6-15. (Original work published 1957). doi: 10.1162/152417300569962
...Should We Do about Motivation Theory? Six Recommendations for the Twenty-First Century. The Academy of Management Review, 29(3), 388-403. Retrieved from http://www.jstor.org/stable/20159050
Since the end of the 19th century, when factory manufacturing became widespread and the size of organisations increased, people have been looking for ways to motivate employees and improve productivity. A need for management ideas arise which lead to classical contributors such as Frederick Taylor and Henri Fayol generating management theories such as Taylor’ Scientific Management and Fayol’s Administrative Management. In the late 1920’s and early 1930’s the Hawthorne studies were conducted where Elton Mayo was the predominate figure and contributed to the Behavioural viewpoint. This brought about a Human Relations Movement which included Douglas McGregor’s Theory X and Theory Y approach. Similarities and differences can be found between the theories due to the relevant time period they were implemented, the motives or goal of the theory and how they view organisations. However the use of contingency theory can help negate the dissimilarities which occur as it allows the relevant elements from each theory to be applied to specific situations.
Compare and contrast the management theories of Frederick Taylor, Henri Fayol, Elton Mayo, and Douglas McGregor. In what sense(s) are these theories similar and/or compatible? In what sense(s) are these theories dissimilar and/or incompatible? How would a contingency theorist reconcile the points of dissimilarity and/or incompatibility between these approaches? The twentieth century has brought in a number of management theories which have helped shape our view of management in the present business environment.
Singh, P., & Loncar, N. (2010). Pay satisfaction, job satisfaction and turnover intent. Relation Industrielles, 65(3), 470-490. Retrieved from: http://search.proquest.com/docview/756743994?accountid=27313
The author said “This book goes beyond Maslow and Herzberg, however, and it offers a new general theory of motivation. My
Over the years, four theories became influential in understanding today’s organizations. Beginning in the early 20th century, Frederick W. Taylor was incidental in analyzing organizational structure for the purpose of improving efficiency. Taylor’s Theory of Scientific Management used science as a basis for evaluating production to maximize output. Employee motivation was based on the idea that as an “Economic Man,” or individual acting in his or her rational best interest based on
majority of employees need motivation to feel good about their jobs and perform optimally. Some employees are money oriented while others find acknowledgment and accolades personally motivating. Motivation levels within the workplace have a point-blank impact on employee effciency. Workers who are driven and excited about their jobs carry out their obligations/duties to the best of their capacity and generation numbers increment therefore. An impetus is an inspiring impact that is intended to drive
There is no shortage of motivational theories, just as there is none for leadership theories; however there are a few particularly important ones. It is interesting to note that even some of the most notable ideas of motivation are nothing more than untested hypotheses with simple anecdotal observations as a backbone that has served for years of...
Motivation is the force that transforms and uplifts people to be productive and perform in their jobs. Maximizing employee’s motivation is a necessary and vital to successfully accomplish the organization’s targets and objectives. However, this is a considerable challenge to any organizations managers, due to the complexity of motivation and the fact that, there is no ready made solution or an answer to what motivates people to work well (Mullins,2002).