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Importance of knowledge management
The importance of knowledge management
The importance of knowledge management
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The owners of any company always search for different methods to make their company and business profitable. Knowledge management is one of the aspects that are very important for the company and business. First of all, it is important to find out what really the knowledge management is. ‘’ There is much more to knowledge management than technology alone. Knowledge management is a business process.’’ (Sarvary, 1999, p.95). Nowadays in the companies, knowledge has become the most valuable property. In order to have better and more valuable knowledge, you should share it. Its success depends on how workers of the company interact (amount and quality). Implementation of KM will be successful if there will be less or no conflict in the company. It is better to have task based conflict, where knowledge is shared then personal conflict which reacts badly on company.
The value of KM is to make people work together, think together and control the business together, so it is highly people-based.Workers should share their knowledge with others and even create value added benefits to make it better. Knowledge management (KM) comprises a range of strategies and practices used in an organisation to identify, create, represent, distribute, and enable adoption of insights and experiences. (Anon., 2013) KM is making world escape from industrial work and begins working with minds, so knowledge is becoming the key performance and its importance is increasing. Every job that people are doing, needs knowledge but they differ from each other. There are two types of workers: Knowledge workers and routine workers. Knowledge workers should focus on their knowledge based and theoretical job. Their intellectual and creativity level is high while routine ...
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... order to make employees daily work better and full of will to work with other people.
In the conclusion, nowadays most of the companies are knowledge based and KM is most valuable and precious thing they ever can have. So it is important employees to share their experience to each other. Transfer KM without any problem. There must not be any personal conflicts but only task-based which only bring more ideas and experience in the workers. Leaders should help hired people to reach their personal and company’s goals. And finally, there must be suitable atmosphere and situation for employees to work without any problems and challenges that has to be managed by the head managers.
Bibliography
Anon., 2013. Introduction to Knowledge Management. University of North Carolina.
Hislop, D., 2013. Knowledge management in organizations. Third ed. Oxford University.
Moreover, the company has placed great significance on open and honest communications with the employees on many levels. Even more, leadership expected a plan that would utilize all human assets in a way that would support the organization’s attitude in servicing customers and employees. As such, they found it important to centralize the staffing initiative in order to maintain the unique corporate culture created in the beginning. Every one of these strategies would be focused on centralizing staffing, brining in the best possible employees, and retaining each on a high
This method also empowered the employees giving them an opportunity to increase their skill levels and an opportuni...
...mensions correctly it will cause employees to become engaged, evolved and help with decision making in the organisation.
When one goes into a place of business, one may realize that those who have worked at the company for a large amount of time often lose their drive to provide excellent service to their customers. This is something that all companies deal with unfortunately. Motivation lacks, causing the employees service skills to lack. When one gets to this point, the question then becomes how to increase motivation of fellow employees. This is when the employer must use their skills to provide seminars, meetings, motivational speakers, or even a small little break to get their team back on the same page.
However, I do not dismiss that actual knowledge management truly exists or is being utilized due to the differing understandings of the terminology. In fact, I have seen knowledge management at its best in a first-hand experience. My organization has a strict rule that certain positions must take a mandatory consecutive 5-days off of work each calendar year. While an employee is out of the office for 5 days, work must continue. Processes, procedures and training have been implemented to assist in passing on information relevant to taking over another position during this time. Cross-training helps in this endeavor, but actually performing the duties of another job for 5 days requires knowledge management implementation to achieve success. Due to this, the organization must “impart knowledge and skills that enable employees to be more effective in their positions” (Avtgis, Rancer, & Liberman, 2012, p.
...bjectives and realize growth. Knowledge Management Knowledge management plays a key role in ensuring that the different functions and activities of a company are synchronized. In Google’s case, the purchase of Motorola (which has turned out not to have been the best business decision) probably could have been avoided if the knowledge within the company was managed and used better. Knowledge enables a company to create, recognize and distribute opportunities. When every employee of a company contributes his or her part of knowledge into the knowledge pool, it is very beneficial as it contributes to the overall success of the company. Proper application of the available knowledge in a company can offer several competitive benefits to both the company and the employees. Application of accurate knowledge at the correct situation helps a company to make good decisions.
to work wisely when work and jobs are redesigned. And in order to help both managers
We know that we all have some kind of knowledge. Knowledge can be information or skills that we possess, and no one can take it away from us. Knowledge is an intangible asset, and it cannot be destroyed and it does not depreciate. However it can build back destroyed tangible assets. To a business, knowledge is a valuable asset, and while there may be many employees who possess the same knowledge, due to required education or shared knowledge within the company, every single employee will hold some knowledge that’s different from the others.
If the organization succeeds then the employees also succeeds. Employees must see the bigger picture and must feel that they are part of the organization and not just a one man show.
I spoke earlier about creating a method in order to improve the workplace for employees in order to increase the success of an organization; this is a project that requires a lot of attention to detail and plenty of consistency. Being an individual with great recognition of detail and efficiency is something that this program needs because that is what the field of Human Resource Management and Development is all about. We need individuals in this field who pay attention to the details that others may miss out on, and individuals who are not afraid to keep going after a couple of failed attempts. If you are wondering why, it is simple because these are the people who at the end of the day to make a greater difference. Simply put, I know this because I have experienced it throughout my undergraduate career at Binghamton University, through my leadership role on campus by organizing forum, banquets and on campus events and it is something I hope to bring to the Human Resource Management and Development program here at
...erybody's need, thus making the job for the manager harder to comply with his entire employee.
Success of Knowledge Transfer in an organization is dependent on the efficient transfer and use of knowledge. Employees need specific skills and knowledge to effectively perform their functions.
(106) 'Knowledge management means using the ideas and experience of employees, customers and suppliers to improve the organisation’s performance. ' (5) Knowledge management (KM) is best when 'it is in alignment with organizational culture, structure and strategy ' (5). For this reason, the aim of this briefing document is to advise Santander on solutions to potential KM barriers employees may face by discussing three key barriers- culture, technology and leadership.
•Hold others accountable, inspect work quality and give feedback in a way that is inspiring
...ll benefit when the employees are well equip with the excellent oral communication, critical thinking, strong work ethic, teamwork, competence and setting the goal which requires a lot of thinking process.