I will attempt to inform you on what Knowledge Management Software (KMS) is. I will also attempt to give you a brief history and specific benefits the KMS adds to our specific global organization.
First let’s talk about knowledge management (KM), and define what it is? I had the opportunity to talk with three coworkers and for them to give me a definition that I myself had no idea about until I decided to do some research. Well, my first interview went with Tasha who’s a Supply person. She had no idea; she thought it could not be such a thing as KM.
Secondly, I interviewed Michelle our unit secretary. She said she’d heard of it but couldn’t possibly tell me what it meant. And lastly, I interviewed Tonya, our personnel specialist. Tonya said she knew what knowledge was. According to her, knowledge had something to do with knowing information and management according to her is knowing what to do with the information. Well, that gave me a starting point. Well, what is knowledge? Let’s see, knowledge has two basic definitions of interest.
The first pertains to a defined body of information. Depending on the definition, the body of information might consist of facts, opinions, ideas, theories, principles, and models (or other frameworks). Clearly, other categories are possible, too. Subject matter (e.g., chemistry, mathematics, etc.) is just one possibility. In addition, knowledge also refers to a person’s state of being with respect to some body of information. These states include ignorance, awareness, familiarity, understanding, facility, and so on.
Now that was a mouthful. Management on the other had has some of the similarities as Tonya mention above. When I researched the definition for management it means to manage or be responsible for controlling or organizing someone or something especially a business.
After reviewing both and putting those together KM means - the processes of finding, collecting and sharing information within an organization. This has taken the business community by storm in the last five years. It is about making optimum use of the intellectual capital (skills, ideas and knowledge) of employees.
The history of KMS has many faces. With continuously emerging work roles, the unlocking of an enterprise's information to members at every level has become essential to ensure that each has the knowledge, skills and authority to be productive. These new work roles demand that every individual have access to the correct data and knowledge in order to make their own effective business decisions.
Knowledge work according to Raman, (1999), contains activities, which are "information-based, knowledge intensive and knowledge generating" (p. 2). The paper's theme is, "organizations staying ahead of the competition have come to realize knowledge and knowledge workers are their key to success in today's environment where knowledge and information have become commodities" (Raman, 1999, p. 1). This paper's theme traces the historical development of knowledge management and knowledge workers; differentiates between knowledge workers and non-knowledge workers, and illustrate the knowledge workers experience in the author's organization. Knowledge systems contain the potential to increase business value (Bang, Cleemann, & Bramming, 2010).
Management is defined as the act or manner of managing, handling, direction, or control (dictionary.com). Leadership is defined as an act or instance of leading; guidance; direction (dictionary.com). They do not mean the same thing; however, it is thought that a manager should have leadership skills to be able to manage an organization. Not all managers have great leadership skills and just because a manager does not have these skills does not mean he or she is a bad manager.
Hansen M., Nohria N., and Tierney T. (1999), “What’s your Strategy for Managing Knowledge?,” Harvard Business Review (March 1999), 106–16.
T.D. Wilson (2002) makes a point of identifying several sources of articles, references and course syllabi with varying takes on knowledge management within organizations. Wilson is convinced that organizations misuse the terminology “knowledge management” and that their activities are more concerned with managing information than with the management of knowledge (Wilson, 2002). Wilson defines knowledge as involving “the mental processes of comprehension” or, as “what we know” and information as the expression of what we know and can convey through messages (Wilson, 2002). By researching the use of the “knowledge management” Wilson conveys that the terms knowledge and information are used interchangeably, which results in an inaccurate application
Whether in businesses, governments, communities, organizations and even relationships, a form of leadership or management exists. The difference between the two positions can be simply put as, in management you manage things and materials,
Parole is the early release of an inmate (convicted felon) sent to state prison with the goal of parole being reduction of recidivism (Champion, 2007. p. 391). During this period of re-integration, the parolee is required to comply with certain terms and conditions. Since the parole period is a test to determine if the paroled individual was ready to re-enter society, failure to comply with these terms and conditions can have serious consequences. What those consequences are, depends upon the type of violation that occurs and the decision of the parole officer and parole board.
Knowledge Management (KM) is taught at the Mission Command Center of Excellence (MC CoE) located at the back side of Fort Leavenworth, Kansas. Some will argue that KM is the mission command enabler and the bridge between mission command Warfighting Function (WfF) and the network (Kitchens, 2011). There are 12 principles to Army Knowledge Management Doctrine. A crucial piece of KM is leadership support and buy in. The four most relatable principles to me are: Principle 1, Train and educate KM leaders, managers, and champions; Principle 4, Use every interaction whether face-to-face or virtual as an opportunity to acquire and share knowledge; Principle 5, Preventing knowledge loss and finally, Principle 7, Embed knowledge assets in standard business processes and
Knowledge is information, facts and skills that you acquire through people, past experiences and education. It is a kind of belief which works as a factor so that you don't know whether or not things are false. Something is knowledge only if it’s believed, it is true and it can be justified.
...bjectives and realize growth. Knowledge Management Knowledge management plays a key role in ensuring that the different functions and activities of a company are synchronized. In Google’s case, the purchase of Motorola (which has turned out not to have been the best business decision) probably could have been avoided if the knowledge within the company was managed and used better. Knowledge enables a company to create, recognize and distribute opportunities. When every employee of a company contributes his or her part of knowledge into the knowledge pool, it is very beneficial as it contributes to the overall success of the company. Proper application of the available knowledge in a company can offer several competitive benefits to both the company and the employees. Application of accurate knowledge at the correct situation helps a company to make good decisions.
Pasher, E., & Ronen, T. (2011). The complete guide to knowledge management: A strategic plan to leverage your company 's intellectual capital. Hoboken, N.J: John Wiley & Sons.
There are several differences between leadership and management leadership involves individuals who understand and trust in a vision and who work to accomplish the goals. While management is overseeing the day-to-day activities and ensure they are running smoothly. Management offers order and regularity throughout an organizations and leadership creates change and movement. Management seeks out order and stability while leadership is about seeking adaptively and construction change. Difference between leadership and management involves the approach that is used towards the individuals who follow the leader or work for the
In most organizations, effective utilization of knowledge increases productivity, creates competitive advantage and, ultimately, improves profits.
It is clear that like all technological advances, Facebook has some benefits. The risks however are a lot more hidden and need to be acknowledged.
(106) 'Knowledge management means using the ideas and experience of employees, customers and suppliers to improve the organisation’s performance. ' (5) Knowledge management (KM) is best when 'it is in alignment with organizational culture, structure and strategy ' (5). For this reason, the aim of this briefing document is to advise Santander on solutions to potential KM barriers employees may face by discussing three key barriers- culture, technology and leadership.
Knowledge management is one of the emerging fields in the research world today. Knowledge Management has gained a lot of attention in the developed world but has attracted a little