statement by Walton makes clear that the relation a company has to its customers should have highest priority. Customer relationship management (CRM) software, which grew to a big part of the "industry-supporting" software field in the last decade, offers companies a way to collect and evaluate data about their customers. Statement of Problem The use of CRM software increases from year to year. The main problem many Information Executives (IE), who are the employees that are mostly working with these systems
Software consists of computer programs , which are sequences of instructions for the computer. The process of writing (or coding ) programs is called programming , and who perform this task are called programmers. The computer can’ t do anything until it is instructed by software. Although computer hardware is, by design, general purpose, platform that enables the user to instruct a computer system to perform various functions that fulfil the needs. Software is a collection of programs or sequence
work is the most important step in software development process. Before designing and developing the tool it is necessary to determine the time factor, the economy and company strength. Considering the importance of software reliability in software engineering, its prediction becomes a very fundamental issue. Machine learning and soft computing techniques have been leading the statistical techniques in last two decades as far as their applications to software engineering are concerned. The most
Software Testing Software development follows a specific life cycle that starts with designing a solution to a problem and implementing it. Software testing is part of this software life cycle that involves verifying if each unit implemented meets the specifications of the design. Even with careful testing of hundreds or thousands of variables and code statements, users of software find bugs. “Software testing is arguably the least understood part of the development process” and is also a “time-consuming
Software engineering (SE) is the profession concerned with specifying, designing, developing and maintaining software applications by applying technologies and practices from computer science, project management, and other fields. SE applications are used in a wide range of activities, from industry to entertainment. Software applications improve user productivity and quality of life. Application software examples: office suites, video games, and the world wide web. System software examples: embedded
Business Intelligence Software As we discuss the possibility of emerging into business intelligence software we must keep in mind the overall purpose of using any type of software is to reach strategic goals in order to increase market shares. I will discuss how business intelligence software will allow us to meet those strategic goals. We will establish what type of information and analysis capabilities will be available once this business intelligence software is implemented. We will discuss
Software Piracy Many people these days are guilty of being ‘software pirates’. They justify their actions by claiming they are stealing from the huge corporate company’s that are just out there to make a buck and don’t care about their customers. This viewpoint, however, overlooks the real fact that it is such actions that what is actually hurting customers and those who are law abiding citizens. “Software piracy is the unauthorized copying or distribution of copyrighted software. This can be
become more complex and are being implanted in the modern society, there is a persistent demand for developing efficient methodologies to software development and maintenance. There is a requirement of great extents of effort, time and money to plan and develop any viable software. It also involves people and their organization. Even the very minor pieces of software require numerous activities to be accomplished and can be considered as a project. Owing to growing competition, today's commercial circumstances
The term Software as a Service first emerged in the year 2000 and can be defined as a means of providing services of remote access to software where both the software and the hardware components are hosted by the SaaS vendor (Torbacki, 2008). Introduced in 1999 by (Bennett et al., 2000) as being an upcoming shift towards service-orientation and virtual market places; specifically speaking to the Internet age, and the dramatic effect it has on organisations in terms of producing agile and dynamic
Hardware and Software Anything you can touch on the computer is hardware. It is capable of accepting and storing computer data, executing a systematic sequence of operations on computer data, or producing control outputs. Such devices can perform substantial interpretation, computation, communication, control, or other logical functions. Why does John brown need hardware? John Brown needs hardware because without it the computer will not function properly. Mouse, keyboard and monitor
INTRODUCTION The purpose of this essay is about using a real example to show the role of software architecture in a software project, also describing its role in the project and finally evaluating if the software architect played his or her role effectively. Firstly what is software architecture and who is a software architect? There have been numerous defined of what software architecture is but as defined by Mary Garlan and David Shaw (1993) as a level of design that involves four(4) major component
The Ethics of File Sharing Software Introduction The purpose of this paper is to discuss the ethical problem that file sharing software creates when used to transfer copy written material. It is contested that the very existence of this software promotes piracy. The paper will focus on the creators of the file sharing software, knowing that the user employs their product illegally. The software creators (Kazaa, Grokster, Morpheus, etc) are claiming that they cannot control what the end user
Software Piracy: A Worldwide Problem Software piracy is defined as the illegal copying of software for commercial or personal gain. Software companies have tried many methods to prevent piracy, with varying degrees of success. Several agencies like the Software Publishers Association and the Business Software Alliance have been formed to combat both worldwide and domestic piracy. Software piracy is an unresolved, worldwide problem, costing millions of dollars in lost revenue. Software companies
Software Piracy What is Software Piracy The PC industry is just over 20 years old. In those 20 years, both the quality and quantity of available software programs have increased dramatically. Although approximately 70% of the worldwide market is today supplied by developers in the United States, significant development work is occurring in scores of nations around the world. But in both the United States and abroad, unauthorized copying of personal computer software is a serious problem. On average
Computer software engineers use the basics and techniques of computer science, engineering, and mathematical analysis to the design, development, testing, and evaluation of the software and systems that enable computers to perform their many different tasks. According to the Bureau of Labor Statistics, computer software engineers are projected to be one of the fastest growing occupations over the 2002–12 period. The starting salaries for computer engineers with a bachelor's degree can be higher than
companies tend to apply this new frame to treat their transaction recordings, many accounting software developers try to provide an advanced computer program as the main engine of the companies’ CAIS. Some of the softwares are declared that it does not need anymore accountant assistances in dealing with financial matters. This claim has sparked a heated debate about whether or not companies could use software as a substitusion to accountant in the future. This essay will discuss arguments from both
In a situation where a software engineer is asked to design a system with inherent security vulnerabilities, many ethical issues involving several stakeholders are encountered. Diane Jones is the owner of a software development company that has been contracted to engineer a database management system for the personnel office of a medium-sized toy manufacturing company. Management members of the toy manufacturer involved with Diane in the design of the system include the CEO, the director of computing
Software testing is the process of evaluating a software item to identify differences between given input and expected output. It also confirms that the feature and functions of the software going to be working according to the specifications and requirements. It is considered as most important part of software development cycle(SDLC). Testing actually defines the quality of the product. Software testing is a process which should be done during the development process and the system is complete
Ethical Software Development One of the most exciting times for an engineer is during conception and up front planning on a new project. Ideas dance in the mind of an engineer. A new project offers creative possibilities for job advancement, market success, design elegance, exploration, camaraderie and power over a problem. At first, engineers and their managers are motivated to consider the impact of new features and products. This paper explores some of the ethical landscape that the engineer
Software Process and Quality Siti Muniratu Salihah Aishatun bt Yahya Faculty of Computer Science and Mathematics University Technology MARA (UiTM) Shah Alam, Malaysia sitimuniratu@gmail.com Abstract—Software process and quality are leading in research of software engineering academics. In organizations also follow the software quality model as this is important to project going smoothly. There are several software quality process are discuss in this paper. The idea of this paper to explore the