I am running a pizza store named Kings Pizza which is situated in Tarneit from last seven years, and getting famous day by day for their unique taste and great customer service. In Kings pizza .we serve pizzas, pastas ,entrée, main courses and our menu is normally review in 6 months and if we need to add or remove any item from the menu we do it according to the customers liking . But from last few months our business not making much of profit and sales are going down, so we have arrange few feedback forms for customers and for the staff as well to find out what is the main issues which we have to fix.
Vision and mission and values
Vision
We want to be the number one in pizzas and, number one in people’s heart for pizzas and food.
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We want to known as the best pizza store in our areas for our food and customer service. And we want everyone to try our food and like it.
We want to open our branches in every city of Australia, so the whole nation can enjoy best pizzas.
In next 5 years we want to open another 5 stores in Victoria.
Mission
Our mission is to sell more and more pizzas and Pasta, so our customers and we can have more fun!
Values
In Kings Pizza we Treat people as you'd like to be treated.
We want to produce the best for less.
We Measure, manage and share what's important for our business and for the customers.
In Kings Pizza we follow think big and grow.
We love to get train and that’s way we have, set the bar high so we should never stop learning. Review staff and customer feedback and business performance data
I have collected feedback from all the staff members and most of the
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For this we have to ask our head chef to create few new vegetarian pizzas and we will tell him that he can use few new and gourmet ingredients as well because now days customers like gourmet food and if we can manage with available ingredients that will be good because it will be more economic for the business. We will try few of new pizzas and whichever is look good and taste great we will add that selected vegetarian pizzas to our menu. And we will update our website and arrange a menu drop session as well, so customers know about our new vegetarian pizzas.
Some of our customer service staff members don’t like to work long shifts and some want more time, so we need to adjust the roster to fix this problem. Store manager should ask all staff members in advance that which person wants to work more hours and which one wants to come for few hours. In this way everyone will be
Its menu includes specialty pizzas with meat, vegetarian specialty pizzas, appetizers, and salads. It is open every day of the year except Thanksgiving, Christmas, so, we can dine-in, carry out, or place an online order and get it delivered. The store hour is from Sunday to Thursday, from 11:00 a.m. to 10 p.m. and Friday to Saturday, from 11:00 a.m. to 11:00 p.m.
Tim’s Coffee Shoppe is a well established business that has been running as a sole proprietorship for over 30 years. The business needs to improve on its management strategy in order to perform optimally in its present environment. The purpose of this paper is to provide the owner Tim with suggested improvements on managing the human as well as financial resources of the coffee shop so as to remain competitive and increase profits. The Coffee house is conveniently located close to several metro stations, ensuring a steady flow of traffic. It is also situated near a University, presenting the business with a steady clientele of college students. The business is facing stiff competition from Queequeg’s coffee with 7 shops located near Tim’s. However, the restaurant seems able to hold on to its market share judging from the reported sales revenue of $ 400,000, and increasing sales. The Shoppe recently underwent a remodeling of its interiors and exteriors, and has purchased several new equipment including computers and a freezer. Tim’s is however facing challenges in staff management.
TP has grown from a single store in 1988 to the largest pizza chain in Spain. At the end of 1997 they had 399 stores and an estimated market share of 62% in Spain. But what made it so successful? There are several reasons for that in the TP concept:
The restaurant business is a challenging industry and if a company has a strategy that works for them as well as their employees, it should stay the course and tweak as needed.
The data I collected helped evaluate the efficiency of cart delivery times, the accuracy of the current cart delivery schedule, and was used to make adjustments to the current schedule. Based on the data, I recommend delaying lunch cart delivery times by 5 minutes for the PCU, ASU, 4W, 4M, and 2S units to reflect a more accurate representation of when carts are actually being delivered. I also recommend assigning another employee to help with retrieving special request items from the grill/café in order to reduce the workload of the employee working the “zoner” position. The zoner is responsible for delivering all of the carts to the units expect for 4W and 4M, which the kitchen 12 position helps with. During busy times on tray line carts frequently become backed up in the kitchen, which delays the cart delivery when the zoner does not have enough help.
This summary report will provide an overview of the decisions we made as a team, the strategies we used and an evaluation of the final results. This report will also reflect on the learnings on how to successfully manage an organization.
We believe that honesty and integrity engender trust, which is the cornerstone of our business. We abide by the laws of the United States and other countries in which we do business, we strive to be good citizens, and we take responsibility for our actions. Respect Others: We recognize that our success as an enterprise depends on the talent, skills and expertise of our people and our ability to function as a tightly integrated team. We appreciate our diversity and believe that respect for our colleagues, customers, partners, and all those with whom we interact is an essential element of all positive and productive business relationships. Perform With Excellence: We understand the importance of our mission and the trust our customers place in us.
For years now Pizza Hut, Inc. has been the leader of the pizza industry. We have been privileged to have had the opportunity to perform research on advancements we can make to maintain this reputation. Based upon our Economic Analysis we have decided to not launch the BIGFOOT pizza. The following gives a detailed analysis, offers alternatives to improving the Pizza Hut experience, and gives reasons why we came to this conclusion.
One of the following is an environment analysis of “largest Pizza chains” in the US and International. In the following sections, we will assess the environment analysis on “consumer satisfaction” and its re-formulated pizza recipe. Within the re-formulating and the expansion of its menu, we will see how they have been able to recapture some of the market with existing and new customers, with customer satisfaction and excellent delivery. Domino’s Pizza, for example, they have re-formulated their ingredients and added new items to their menu, but like Pizza Hut, Papa John’s, and Little Caesar, we will discuss their strength’s and weakness to be able to survive in the Pizza Industry. Within this report, I will cover the existing/future components of the general environment such as demographics, economics, political/legal, sociocultural, technological culture, and their efforts to remain a competitor in the industry.
Domino’s Pizza is one of the world leaders in pizza delivery. It establishes in 1960 in the United States and operating with company-owned and franchise owned stores in International markets (Dominobiz, 2013). In this essay we will look through the operation management of Domino’s Pizza which in the core operation. Then, I will analyse the 4V model of attribute of demand for the service, the performance objective of the organisation, provide input-transformation-output diagram and supply network of the organisation. Lastly, provide improvement suggestion for Domino’s Pizza core operation.
W- Domino’s will begin to see challenges if they continue to expand their menu. Due to their assembly line layout, food preparation is quick and simple and out the door, Domino’s doesn’t have many options that can be successfully added and executed. If the desire for additional dessert options or appetizers increases, Domino’s may not be able to meet the demand.
I recommend that we decrease the average service times for all food stations as well as reduce the minimum service time for the interactive cooking station and increase the inter-arrival time. We can implement this by offering specials a half hour to an hour before the rush period begins, have enough precooked meals available to accommodate the rush and precook the ingredients for the interactive station. We can also have the manager step in as the second cashier whenever a certain amount of time transpires. The cashier on duty can signal to the manager by hand gestures or a light when the wait time has exceeded two minutes, respectively. I also recommend that the layout of the cafeteria be changed. The new layout will give us better organization of the lines in order to decrease confusion.
As far back as I can remember, I have always liked going out to eat. Two of my favorite restaurants are Jake’s and McDonald’s. Though both are places to dine they have their differences in their ambiance, waiting, and expense. When deciding where to go to eat, I have three things to think about. I must consider the atmosphere or where I want to go. The amount of time I have is another consideration. The amount of money that I am able to spend is a big influence.
In our company we make sure our customers are the Kings and we make sure that they are always motivated to come into our business.
The restaurant industry has become quite competitive in recent times. In an effort to cut costs restaurants are taking serious measures to improve their performance in relation to their competitors. Two of the most important steps that restaurants have undertaken in recent years are: