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Build a Cohesive Team through Mutual Trust
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Recommended: Build a Cohesive Team through Mutual Trust
In the book, “The Five Dysfunctions of a Team” there was conflict within the company. Kathryn stated that “Our ability to engage in passionate, unfiltered debate about what we need to do to succeed will determine our future.” (The Five Dysfunctions of a Team, Page 101). They experienced Negative Synergy, defined as; “group members working together to produce a worse result than expected based on perceived individual skills and abilities of members” (In Mixed Company, Page 47). The group was lacking skills needed for an effective team and the company was failing because of this. No one knew why the company was failing and seemed they did not care to fix it. This is an example of Ripple effect, defined as, “a chain reaction that begins in one …show more content…
She was able to see problems within the team members and saw what was causing the company to fail during the meetings. Kathryn discussed the action plans that needed to improve their team effectiveness. The Five dysfunctions are Absence of Trust, Fear of Conflict, Lack of Commitment, Avoidance of Accountability, and Inattention to Results. The first dysfunction is Absence of Trust, defined as, “the unwillingness to be vulnerable within the group. Team members who are not genuinely open with one another about their mistakes and weakness make it impossible to build a foundation for trust” (The five Dysfunctions of a Team, Page 188). Kathrine stated, “Great teams do not hold back with one another and the fact is, if we don’t-then we cannot be the kind of team that ultimately achieves results” (5D, Page 44). During the meeting, the staff questioned why she did not think that they trusted each other. They had a lack of debate that exists during staff meetings and other interactions among the teams. She also stated that if everyone was completely on the same page and working together towards the same goal with no confusion, then a lack of debate might be a good sign. Also, known as Effectiveness, which is “how well we have progressed toward the achievement of goals” (In Mixed Company, Page 18). If a group knew they need to make changes to their communication behavior and work on trust, then they …show more content…
When teams are not held accountable, they are more focused on their own interest, rather than the interest of the team. Two examples would be a Team Status and Individual Status. Team status, which is “for members of some teams, merely being part of a group is enough to keep them satisfied” (The Five Dysfunctions of a Team, Page 217). Individual Status, this refers to “the tendency of people to focus on enhancing their own positions or career prospects at the expense of their team” (The Five Dysfunctions of a Team, Page 217). When a team focuses on the results they reduce individualistic behavior and become more passionate. As a team leader, it is their job to set the tone for the group and being clear on the team
What are some common threats to each of the essential conditions for successful team performance? What are the psychological factors underpinning these threats?
Up until this point, she was observing the team and allowing others to take the lead while she assessed the team. A new leader asserting authority can be beneficial in the state of uncertainty and low performance, especially when the team is dysfunctional. The expectations were now clearly stated. Also, the message that Kathryn sent was that she was committed to improving the team, and more importantly, she expected everyone else to be too. Kathryn was a successful team builder and knew she had to take the team out of their comfort zone to begin the true process of team building, knowing if this team had any chance at all all team members had to actively
A team leader refers to an employee who facilitates the activities of a team, for instance, by working collaboratively with them in a manner that helps ensure that tasks assigned to the team by an organization’s management are accomplished effectively and efficiently. Perhaps it’s imperative to mention that the roles of a team leader include guiding, instructing and offering directions based on an organization’s mission and vision (Northouse, 2012).
“The team is faced with creating cohesion and unity, differentiating roles, identifying expectations for members, and enhancing commitment. Providing supportive feedback and fostering commitment to a vision are needed from the team leaders (Developing Management Skills).” ... ... middle of paper ... ...
In 1972, Irving Janis presented a set of hypothesis that he extracted from observing small groups performing problem solving tasks; he collectively referred to these hypotheses as groupthink¹. He defined groupthink as “a quick and easy way to refer to a mode of thinking that people engage in when they are deeply involved in a cohesive in-group, when the members’ striving for unanimity override their motivation to realistically appraise alternative courses of action²” A successful group brings varied ideas, collective knowledge, and focus on the task at hand. The importance of groups is to accomplish tasks that individuals can not do on their own. The Bay of Pigs, Watergate, and the Challenger disaster are all forms of failure within a group. Specifically, you can see the effect of groupthink of Americans before September 11, 2001. The thought of harm to the United States was unfathomable, but only after the attacks did they realize they were not invincible. When a solid, highly cohesive group is only concerned with maintaining agreement, they fail to see their alternatives and any other available options. When a group experiences groupthink, they may feel uninterested about a task, don't feel like they will be successful, and the group members do not challenge ideas. Stress is also a factor in the failure of groupthink. An effective group needs to have clear goals, trust, accountability, support, and training. Some indicators that groupthink may be happening are; making unethical decisions, they think they are never wrong, close-minded about situations, and ignore important information. Many things can be done to prevent groupthink from happening. One way is to make each person in the group a “critical evaluator”. The leader must ...
... resolution via coaching, constructive criticism and positive actions. Additional measures may need to be taken should behavioral issues persist to include the termination of team membership and/or repercussions for non-active participation. Resolving negative issues by turning performance around can only be accomplished when team members clearly understand their role within the team and the importance of their participation. This occurs with the encouragement and support of all team members; hence team morale improves in addition to team productivity, efficiency, and effectiveness.
As the processes and systems used in business have become more complex, teams, not individuals, have become popular in many organizations. Teams are made up of individuals from an organization brought together to solve a problem, improve a process or implement a new process. “A major advantage that a team has over an individual is its diversity of resources and ideas” (Burns, 1995, p. 52). However, this diversity can cause conflict within the team. The success of the team is strongly influenced by the team’s ability to recognize the causes of, manage and resolve conflict.
Before a group can achieve the synergistic performance Jimenez is looking for it must meet three preconditions. First, team members have to approach the task at hand with the motivation to work cross-functionally and the confidence that they can produce effective solutions. In Wichita, much of the motivation came from the evident crisis in performance. Everyone in the plant knew that it was underperforming and there is no stronger motivation for action than a survival crisis.
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
In a team-oriented setting, everyone contributes to how well the group succeeds overall. You work with fellow members of the group to complete the work that needs to be done. Having the right people in the correct roles is an important factor in measuring the success of a team, where you are united with the other members to complete the main goals. Every group is made up of definite strengths and weaknesses. Our team's 3-5 major strengths necessary to work accordingly consist of Informer, Summarizer, Orienter, Piggy-Backer, and Encourager. One of our strengths as a team is that we get input from everyone involved. Every member of our team is a leader in some way. Part of being a good leader is knowing how important it is to receive the best ideas from each member of their team. We attend group meetings where we discuss any challenges, issues, and problems. At these meetings, we often exchange ideas or brainstorm new ones with each other and come up with the best and most creative team solutions as potential answers to those perceived problems.
Team leader tend to participate more at this stage than in the early stages. Team members can be expected to assume greater responsibility for decision-making and their professional behaviour.
Effective communication encompasses many concepts. For a leader to be effective, one must be able to build relationships between different parties. In order to build a good rapport, one must be able to recognize the strengths and weaknesses of those involved, and within oneself. Acknowledging these differences will allow for a better collaboration between team members. A leader must also have the ability to put conflict resolution theories into practice. Allowing differing points of view may challenge the original idea and will make for a more thorough decision making process. Although this may seem counterproductive, it actually ensures the best possible outcome. One must be consistent in the message presented yet be flexible, approachable and maintain a positive attitude. Allowing for different perspectives to be heard will allow team members to feel valued. This flexibility helps to solidify the concept that everyone is in this together; thus establishing an environment where all team members can have a buy-in. Encouraging team members to voice opinions and give feedback produces an atmosphere of constructive give-and-take; a real t...
It is therefore important for opinions from the outside to be included into the decision making process of the group in order to prevent this from occurring. Moreover, closed-mindedness causes the group decision-making to lack creativeness and innovation as the team members have a restricted thought process. In addition, the pressures toward uniformity involve the group members not wanting to digress from the consensus of the group by preserving any criticism or opposing arguments. Any individuals in the group expressing doubt is exposed to pressure to conform to the shared values of the
Teams sometimes take some direct-control away from managers. While many may be fine with this others are most definitely not. The point is that not all managers promote and encourage teamwork.
Providing clear guidelines along with structure will create effective leadership, as well as, requiring all team member to communicate their expectations. There are many positive results to effective leadership; higher levels of honesty, faster growth rate, team members are more involved, open communication, project stay on track, and the team develops an efficient process. Commitment to mission is important to have in a self-directed team as the team as a whole has a commitment to the same goal, otherwise team members would work alone and get off target a lot easier. Requiring mutual accountability within a team will give the team members a sense of knowledge that “they are all in this together” and that they are all accountable to every action. Therefor one team member is not doing all the work while others may be lacking and receiving credit for the accomplished goal.