Karla's Role In IPS

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Most recently, Karla worked for Indianapolis Public Schools as a Bilingual Administrative Assistant and Bilingual Enrollment Specialist. Here, she was responsible for managing a high volume of inbound calls, enrolling students into the school system, providing customer service to parents, providing administrative and clerical support to management and staff and monitoring the bus schedule. Karla thoroughly enjoyed her job here, but her role was eliminated when IPS did layoffs for budget cuts. Prior to this, Karla worked as a Customer Service Representative for USA Funds. Here, she was responsible for managing a high volume of inbound and outbound calls, assisting customers with outstanding student loan payments and maintaining and reviewing

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