Job Satisfaction

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Recommended: Job satisfaction from an employee perspective

Job satisfaction is the very important factor in general quality of life because it is closely connected with working life (e.g. Argyle, 1989; Bang & Lee, 2006), with family life, everyday life, and mental health (Orpen, 1978; Schmitt and Bedeian, 1982; Faragher, Cass & Cooper, 2005). Level of job satisfaction is also highly related to turnover, absenteeism rate, work productivity or accomplishment (Muchinsky, 1977; Organ, 1977). Many researchers (e.g. Cherrington, 1994; Acorn, Ratner & Crawford, 1997; Ostroff, 1992; Spector, 1997) state that employees who experience high job satisfaction contribute to organisational commitment, job involvement, their physical, mental health and overall well-being are improved. Job dissatisfaction on the other hand, leads to higher absenteeism, employee turnover, and a negative atmosphere at work (Clark, Georgellis, & Sanfey, 1998; Judge, Thoresen, Bono, & Patton, 2001). There are many definitions of job satisfaction. According to Locke (1976, p. 1304) job satisfaction is: “a pleasurable or positive emotional state resulting from the appraisal of one’s job or job experiences”. Hoppock (1935, p.47, as cited in Scott, Swortzel, & Taylor, 2005) defined job satisfaction as “any combination of psychological, physiological, and environmental circumstances that causes a person truthfully to say, ‘I am satisfied with my job’”. Spector’s (1997) states that job satisfaction is measured by an individual’s like or dislike of their job. Despite the fact, that the definitions vary, their common feature is that job satisfaction is a job-related emotional reaction. Some aspects of the job may lead to the employees' sa...

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...ght be changed under certain conditions (Twenge, Campbell, Hoffman & Lance, 2010; Noordin & Jusoff, 2010).

Many researchers (Hui, 1988; Hui & Yee, 1994, 1999) have found that individualism-collectivism dimension is related to the facets of job satisfaction. Satisfaction with work in collectivist cultures has been positively related to satisfaction with payment, opportunities for promotion, co-workers and supervisors, this is extrinsic values. On the other hand, satisfaction with intrinsic job values, such as nature of work, job security, was found higher for individualists than for collectivists (Oyserman, Coon, & Kemmelmeier, 2002). Furthermore, the study by Hui (1984) revealed that collectivist employees reported higher overall job satisfaction than individualistic workers, mainly in terms of work-related social relationships with supervisors and co-workers.

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