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The role of nonverbal cues in any communication situation
Body language and nonverbal communication
Body language and nonverbal communication
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Introduction Interviews can be conducted in several different ways. There are positive and negative things an interviewer can do during the interview verbally, as well as non-verbally. In the video “An Overview of Investigative Interviewing” an older lady is interviewed as a victim, pertaining to a crime where she was thrown to the ground and robbed of her purse. This paper will reflect on the verbal and non-verbal usage the interviewer used, the specific interview technique style used, and an evaluation based on the seven steps he took during the interview process. Verbal During the interview, the interviewer used many appropriate words and phrases in order to make the victim feel comfortable and safe. When the interviewer and the victim …show more content…
The interviewer does not introduce himself, or anything about him. He briefly explains what is going to happen in the interview, then dives straight into it. When examining the rapport building, there is not much that can be seen regarding that component as well. As mentioned above, there is a quick mirror technique used when the victim has a drink of her coffee. The interviewer broaches the interview by telling the victim that they will be writing a statement at the end of the interview. He asks the victim to tell him in her own words what happened that afternoon (EBS Trust, 1998). As she tells her story, the interviewer stays quiet and continues to encourage her by using words such as “yes” and “yep” (EBS Trust, 1998, 3:20). After the victim voiced her story, the interviewer told the victim “If I can just recap that back to you, just so we’re sure that I am clear of what you have said to me” (EBS Trust, 1998, 6:00). This ensured they were on the same page and allowed them to continue on with the interview. The interviewer then used a sketch map, in which he let the victim draw out an overview of the street where the crime happened. When the interviewer let the victim do this, the victim was then able to visualize the situation. After clarifying every that happened within the afternoon, the interviewer closed the interview by asking if there was anyone at home of the house of the victim, and requested …show more content…
This model was designed for the interviewer to allow the interviewee to explain their story without being accused of something they may have not done (College of Policing, 2016). It allows them both to stay relaxed throughout the interview process, without aggression or intimidation present. Before interviewing the subject, the interviewer has the interview well planned out and knows where he is going to lead the interview. He begins to make the victim feel comfortable before allowing her to tell her story. The second stage of the interview is to engage and explain, in which the interviewer explained to victim how to interview was going to pan out. This stage gave the victim a proper layout of how things were going to go. Once the rapport was built and she told her story, the interviewer then clarified which is the third stage of this model. The interviewer gave a brief summary back to the victim of what she told him, so he clearly understood her and they could continue. Another thing the interviewer did was he made the victim draw out a layout picture of the crime she had been involved in (EBS Trust, 1998). As mentioned previously above, this recreated the scene and allowed her to visualize what had happened. The interviewer then closed out the interview by getting the victim to sign the statement and asked her if there was anyone at home that could take her to the doctor to get checked out. After reviewing the interview,
I wanted to look at the investigative and criminal procedures following the arrest of an alleged criminal and the powerful effects via testimonies and evidence (or lack thereof) it can have on a case.There is an importance of the courts in regards to crime that can’t be over looked. The primary function of the criminal justice system is to uphold the established laws, which define what we understand as deviant in this society.
...he interviewers were trained to ensure that interviews were conducted in a fully confidential and relaxed mode, free from any consequence to the respondent.
The first phase of the interview process is planning details of what the interview will consist of. A witness assessment is what allows interviewers to find out information about the child and what happened to the child. The interviewer collects information about the child such as the name, age, gender, ethnicity, current living situation, physical/learning disability, medications taken, emotional state, any contact with public services, and relationship to the offender (Lamb, Michael E.; La Rooy, David J.; Malloy, Lindsay C.; Katz, Carmit (2011). It’s useful to find what hobbies may interest the child to build a connection with them. It also helps to find out any misunderstandings of the event that could lead to a false accusation (Forensic Interviewing Protocol). This helps distinguish any possible missing information and if the child is being accurate with their story.
Discuss the differences between the terms interview and interrogation. Interviewing is talking to people, who are not suspects in a crime but who knows something and knows who is involved in the crime. Also getting their information, and asking questions to them, and knowing when to translate or interpret. The main people involved when getting information at a crime scene is the witnesses, criminal and the accuser (Orthman, Hess, 2013). Interrogation questioning of the suspects, once the suspect is known of their identity and where they reside the person who is the participant of the crime could make a statement, confession, refusal, corroborated with self-supporting documentation that could yield a guilty allegation or it could gather a determining guilt (Orthman, Hess, 2013).
The interviewer in the video EBS Trust (1998) did and excellent job of setting the scene for a proper interview. The interviewer arranged the interview in a proper interview room with a desk and chairs for himself and the victim he was interviewing (EBS Trust, 1997). The one thing that I think could have been better about the room was the bulletin board behind the interviewer. The board had several posters on it which could be distracting to someone if they are in their line of sight. The interview was conducted in a great manner as the interviewer followed an appropriate interview sequence. The interviewer touched on all aspects of the 7 stages of interviewing sequence which are an introduction, establishing rapport, broaching the subject
I sat with Regina and asked her several questions that I thought were significant in the process of this interview assignment. Regina demeanor was that of a juvenile delinquent being question about a crime. I new this was not a way to get close to her nor establish a bond of trust that would be necessary for her to open up to me. So I decided to play a game that required her trust, this proved to be a icebreaker as she started to open up slowly as I started the questions.
Malia and I welcomed Natty to our office, and thanked him for being able to meet before the next court date. I explained what confidentiality was and the purpose of meeting before the next court date. Natty understood and then we began our interview.
Throughout this investigation I will analyse two transcripts, these are: a job interview and a court room interview. The job interview was part of the, well know, television show ‘The Apprentice’ in a large office. During the show Ruth Badger is being interviewed by Claude (a business partner of Lord A. Sugar). Whereas, during the court room interview the setting seems to be in a localised court room, around a month after the incident. Mr Neill has seemingly caused a problem and been taken to court to find out the final verdict. Both events capture examinations occurring between two people one usually with more power than another. Within the job interview transcript, it clearly shows how interviews contain an authoritative figure; also, generally, many interviews in everyday life occur to be able to find out whether the company thinks the candidate is the correct person for the job. Unlike the interview case, where Claude is finding out if Ruth is suitable for the job, the court room case shows a formal and civilised attitude, wantin...
Empathy is a very powerful trait because it shows that someone can connect with you in some sort of way. In order to empathize one should repeat the interviewee’s words and mimic there body gestures along with nodding to show understanding. This is important because in some sense, the interviewer is taking on the role of a therapist and the person being interviewed is unwinding and telling the truth. Judgement however is the complete opposite and should be avoided at all cost. It is obvious that the interviewer is a part of the criminal justice system and has a disliking towards crime. If in this particular case, the offender has done something disgusting and something you do not agree with, you must still hide your judgement and try to sympathize with
The qualitative interview offers researcher an opportunity to convey a conversational situation to discover the participants’ personal experience from the interviewer’s perspective and expressed in their own words. According to Seidman (2006), the interviewing conversations conducted in a qualitative research are based on the interaction between the interviewers and interviewees thereby generating/collecting effective research data. Kvale (1996) also states that interview just reflects another form of social interaction that relies on interviewee’s personal status and characteristics. He suggests such personal elements are potentially to affect the generated data and data analysis. Hence, it is essential for the interviewers to structure purposive conversations that are able to guide the interviewees to answer the questions in depth from the expected perspectives.
For my interview, I spoke with a police officer whose name I was told not to reveal. We talked about who the informants are, the use of informants, type of informants, and what they stand for.
This ice breaker questions give me as interviewer and interviewee a chance to go deeply to the bottom of the job offer directly and smoothly (Career Services, nod.). Moreover, the Behavioral question is an essential factor in interview formats. As the employer, I use the behavioral questions to achieve a meaningful recognition of how the employee’s response will guide me to anticipate interviewee’s attitude or action in certain conditions in the future. This means interviewee’s response should be particular and integrated. For example,
Hi Austra, I really enjoyed listening to your video and think it is great that you are open to learning. I also see that you are a visual learner. It is great that in order to deal with the anxiety that can come from starting an internship that you are taking notes, reading client files, and becoming familiar with the policies and procedures of the agency you are at. I am incorporating these same tactics, while also shadowing and asking questions of the team I have been assigned to. Are you finding that this is working for you and has lessened any anxiety you have felt? My children are both adults, but I can imagine that working, raising a family, and this internship can be challenging at time. The only advice I can give, is that through personal
The ethnographic interview was quite different from anything I have ever done due to the fact that I have never done it before. Going into the interview I became a little hesitant and nervous and a little judgmental about the interviewee. To point out, when going into an interview it is always nerve-wracking because the interviewer has to be aware of the differences that lie ahead and trying to overstep boundaries. My experiences as an interviewer were worrisome because I have never been in such a position. I have always been an interviewee instead of being an interviewer. Being an interviewer is difficult because I’m going into the process blind. The position of being an interviewer gives me a looking glass feel on how the interview process develops.
An interview is a qualitative methodology that is commonly used with qualitative studies to collect data to explain the existence of phenomenon or occurrence of something or scenario. Oates (2006) posits that an interview involves individuals or a group of people in an expository conversation. Researchers use interviews to collect additional information- first-hand information about a particular topic- to supplement information gathered from secondary sources. Therefore, interviews are very important tools that help researchers to seek clarity by asking open-ended questions. The