Interpersonal Skills And The Importance Of Effective Communication

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The essay is about the importance of the demonstrating beginning interpersonal and relational skills and the ability to communicate. Interpersonal skill is a skill on how people connect and interact with others, while relational skill is a skill on how professionals connect and interact with each other (Stein-Parbury, 2014). Communication is an example of these skills. Furthermore, with communication it helps connect the healthcare professionals to the patients, patients’ family, and to the public (Crisp, Taylor, Douglas, & Rebeiro, 2013). As Khodadadi, Ebrahimi, Moghaddasian, & Babapour (2013) states communication is the cornerstone of nursing practice.

Effective communication skill links to the Maslow hierarchy of the needs of people. Maslow hierarchy was developed by Abraham Maslow and it is described as the basic needs of people in terms of surviving (Crisp et al., 2013). According to Vertino (2014), the concept of effective communication is considered in the context of the Maslow’s hierarchy three levels – safety, love/belonging, and esteem. Therefore, with effective communication it impacts the nurse ability to meet patient’s needs of love, belonging, …show more content…

For example, the nurse and his or her co-workers can exchange health-related information in a secure place and develop collaborative team. As is it essential for the staffs to work effectively. With effective interaction and collaboration with the other healthcare professionals, this shows the nurse meet the Nursing Competency 3.3 (Nursing Council New Zealand, 2007). However, an example of an ineffective team communication is when a nurse does not hand over every detail about the patient’s right medication time. As this could cause errors and risk on the patient. Therefore, this shows without effective communication during handover fails to meet the Nursing Competency (Crisp et al.,

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