Integrating Strategy and Human Resource Management

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Chapter 4 Case - Integrating Strategy and Human Resource Management
1. Based on these descriptions of the experience of People’s Bank, Ingersoll-Rand, and Maid Bess, what is the unifying theme of the role played by human resource management?
To begin with, human resource management is the process of hiring and training employees so that employees become more knowledgeable of their job tasks, and more valuable to the company. Hiring and training employees, managing payroll, performing job analyses, assessing performance, and communicating with employers and employees are all part of human resource management (Heathfield, 2013). Human resource management is important because it provides competitive advantages and helps to create workplace policies so that employees understand the rules and regulations, so that employees will understand what is expected of them (Greer, 2001, p. 122).
In addition, the unifying theme of the role played by human resource management includes providing solutions that improve workplace conditions by integrating strategies and human resource management in organizations such as implementing programs and purchasing new technology for the organization. For instance, People’s Bank which is a financial service company, changed its strategy to one directed toward markets known as a market orientation (Greer, 2001). The market orientation works in this way, products are developed based on the market demands. Due to these changes, People’s Bank expanded its financial service company which resulted in the establishment of 139 branches, and making banking services and stock trading available online (Greer, 2001, pp. 156-157). The significant changes led to a new organizational structure, and “HRM planning was...

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...hemi, 2011).

Works Cited

BusinessDictionary.com. (2013). Regional Bank. Retrieved from BusinessDictionary.com: http://www.businessdictionary.com/definition/regional-bank.html
Crouse, P., Doyle, W., & Young , J. D. (2011, February). Trends, roles, and competencies in human resource management practice: A perspective from practitioners in Halifax, Canada.
Greer, C. R. (2001). Strategic Human Resource Management. Upper Saddle River: Prentice-Hall Inc.
Heathfield, S. M. (2013). What Is Human Resource Management? Retrieved from About.com.: http://humanresources.about.com/od/glossaryh/f/hr_management.htm
Kahreh, M. S., Ahmadi, H., & Hashemi, A. (2011). Achieving competitive advantage through empowering employees: An empirical study. Far East Research Centre, 1-12.
Myrtle, R. C. (n.d.). Emerging trends in Human Resources Management. University of Southern California.

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