Improving Organisational Performance

1879 Words4 Pages
bulb-icon

Recommended: Significance of project management in today's environment

Introduction

Business Excellence can be defined as “excellence in strategies, business practices, and stakeholder-related performance results that have been validated by assessments based on specific models proven to support the challenging journey towards excellence”. (Ionică et al 2010)

The purpose of this assignment is to discuss the relevance of Business Improvement/Excellence in the role of Business Improvement Manager within organisational context. To examine the possible benefits and/or likely inhibitors that exist, and make a concluding statement on the current and future relevance.

Business Improvement within a Business Improvement Manager Role and the Organisation

“Project management is the application of knowledge, skills, tools, and techniques to organisational and project activities to achieve the aims of an organisation through projects” (PMI, 2003).

As a Business Improvement Manager the aim is to drive implementations strategically, with top management visibility and the use of consistent and standardised project management practices and to deploy these competencies with the goal of maximising organisational value. There is an opportunity in the delivery of projects for organisations to add value to better serve their clients and compete in the marketplace. To use the influence of relationships to have active and engaged sponsors who serve as advocates for project initiatives that lead the organisational change towards business excellence.

The change management foundation model “requires leadership to set direction, project management to take care of technical aspects of change and people to implement the change, cited in Vora (2013). Within the business improvement role establishing key success measures that ...

... middle of paper ...

...Institute. Available from: http://faculty.kfupm.edu.sa/MGM/bubshait/project%20management/PDF/opm3KF.pdf [Accessed 6th February 2014]

Punniyamoorthy, M. & Murali, R. 2008, "Balanced score for the balanced scorecard: a benchmarking tool", Benchmarking, vol. 15, no. 4, pp. 420-443. Emerald, Direct [Accessed 10th February 2014]

Vora, M,K, (2013) "Business excellence through sustainable change management", The TQM Journal, Vol. 25 Iss: 6, pp.625 – 640, Emerald, [Accessed 31st January 2014]

Westerveld, E., The Project Excellence Model®: linking success criteria and critical success factors, International Journal of Project Management, Volume 21, Issue 6, August 2003, Pages 411-418. Science Direct [Accessed 10th February 2014]

Wilkinson, A. and Willmott, H. (1994), Making Quality Critical: New Perspectives on Organisational Change, London: Routledge.

Show More
Related

  • Practicum Project: Creating a Women and Infants Clinical Summary Screen

    2010 Words  | 5 Pages

    The initiation phase of a project is not complete without a clearly defined goal and realistic, measurable objectives that describe the business benefits which are expected to be delivered upon completion of a project (Laureate Educatio...

    Read More

  • Operations Management Metrics

    917 Words  | 2 Pages

    Gray, C., Larson, E. (2008). Project Management: The managerial Process. New York, NY: The McGraw-Hill Companies Inc.

    Read More

  • Leading Change by John P. Kotter

    1038 Words  | 3 Pages

    Leading Change was named the top management book of the year by Management General. There are three major sections in this book. The first section is ¡§the change of problem and its solution¡¨ ; which discusses why firms fail. The second one is ¡§the eight-stage process¡¨ that deals with methods of performing changes. Lastly, ¡§implications for the twenty-first century¡¨ is discussed as the conclusion. The eight stages of process are as followed: (1) Establishing a sense of urgency. (2) Creating the guiding coalition. (3) Developing a vision and a strategy. (4) Communicating the change of vision. (5) Empowering employees for broad-based action. (6) Generating short-term wins. (7) Consolidating gains and producing more changes. (8) Anchoring new approaches in the culture.

    Read More

  • Dofasco Case Study

    1130 Words  | 3 Pages

    The term performance evaluation in this business management deals a lot this is the reason why it makes a business respectively high with its ethics and all of its management. The business management is a perfect or rather true meaning of performance evaluation which makes a business not only run well but also makes it a great standard. There are a few sections of this table such as formation known as business performance evaluation which is mandatory for a business to be adjusted further through various means. One of them which is discussed above. Few of these steps are as follows: Promotions, change of management if needed, HR functions, speculation of

    Read More

  • Change Management Simulation Case Study

    1263 Words  | 3 Pages

    Change is an inevitable function of any organization and is something that employees and leaders alike are bound to face during their careers. According to Ivancevich et al (2011), how leaders are able to handle the task of change can determine the success or failure of an organization. As organizational leadership students, it is important for us to begin to develop and sharpen the necessary skills to innovate and adapt to change effectively. Leaders should be familiar with a variety of elements within the organization including an assessment of employee and leadership strengths, relationships, skill level and capability, level of support, and the types of resources readily available. Assessing these elements prior and during change, as well as evaluating the process after the fact, helps prepare organizations and leaders for future success. The Harvard School of Business’ interactive change management simulation, Change Management Simulation: Power and Influence V2 (2013), was a valuable assignment to help teach us about change from the standpoint of a mid-level management position at Spectrum, a sunglasses company, looking to adopt a new sustainability initiative.

    Read More

  • Analysis Of The Malcomb Baldrige National Quality Award

    1030 Words  | 3 Pages

    The criteria are designed to work in an integrated way to achieve a system of performance excellence. For example: Leadership; Strategic Planning; and Customer and Market Focus, link together to emphasize the importance of leaderships ' focus on strategy and customer satisfaction (Shields, 2013). The criteria are written as a series of questions that can help an organization to gain knowledge of itself.

    Read More

  • Coping with Change; Change Management Models and Philosophies

    994 Words  | 2 Pages

    Newman, J. (2012). An organisational change management framework for sustainability. Greener Management International, 57, 65–75.

    Read More

  • Seagate Technology Case Study

    1071 Words  | 3 Pages

    An organization may enhance engagement and well- being by supporting the diverse needs of its people, including workplace health promotion, counseling, recreational activities, career and personal development, flexible work hours and family-friendly work arrangement. Hence Seagate Technology can hire external consultants to explain and teach employees that the business excellence framework actually addresses work improvement opportunities in their daily jobs. So employees will meet the business excellence requirements which will eventually achieve excellence. They can also engage in micro-level sharing sessions with staff on the benefits of business excellence. On top of these, they can have flexible working hours so that they will be motivated to meet the requirements of the

    Read More

  • Quality Management And Quality Approaches Influenced By Culture

    1139 Words  | 3 Pages

    It is important to understand that organizational changes are successful through feedback and reviews between practices and results, which leads to new business approach, direction, mission and goals. It is vital to study the overall area of organizational change to acquire what will be learned then applied in the adoption of quality improvement. An organization needs to analyse their successes and failures, synthesize the results of those analyse, overlay them on the formal quality initiatives foundations, and finally suggest strategies and approach to be used to design and implement successful improvement efforts in organizational change for quality improvement. An organization needs to stru...

    Read More

  • Gillette Marketing Plan

    984 Words  | 2 Pages

    Organizational Excellence is accomplished by superior and continually improving performance in every area and at every level of the organization. Gillette's performance should be guided by a clear and concise strategic statement for each business unit. Excellence requires hiring, developing and retaining a diverse workforce of the highest caliber.

    Read More

  • American Apparel Essay

    935 Words  | 2 Pages

    Let’s take the example of Milliken & Co., largest textile company in the world. With its ‘Pursuit of Excellence’ initiative, Milliken was ahead of its competition in all 15 measures of customer satisfaction and won the Baldrige Award by focusing on commitment to customer satisfaction permeating through all company levels and locations. The company has constantly compared itself to its competitors and the best managed companies in the world and incorporated the best practices from them. The company has perfected the use of improvement teams to address specific problems and to change and improve processes in all areas of the company. It has also realized that quality management extends to all work

    Read More

  • What Is The Importance Of Project Management

    781 Words  | 2 Pages

    When planning a new project, how the project will be managed is one of the most important factors. The importance of a managers will determine the success of the project. The success of the project will be determined by how well it is managed. Project management is referred to as the discipline that entails the processes of carefully planning, organizing, controlling, and motivating the organization resources so as to foster and facilitate the achievement of specific established and desired goals and meet the specific criteria of success required in the organization (Larson, 2014). Over the course of this paper I will be discussing and analyzing the importance of project management.

    Read More

  • Critical Appraisal Of Amazon.Com Current E-Business Strategy And Activities

    1477 Words  | 3 Pages

    Every organization uses different business strategies in order to remain in business. Some adopt customer- centric strategies; some uses strategies to maximize their profit. For a long time, many organizations have made quality as their selling point.

    Read More

  • Business Excellence Essay

    1692 Words  | 4 Pages

    Business excellence is about achieving excellence in what an organization does including strategy, leadership, customer focus, information management ,people and process which will help in achieving superior business results. The key to maintain

    Read More

  • Reflection Paper On Project Management

    1545 Words  | 4 Pages

    Project management involves all activities that encompass scheduling, planning, and controlling projects. A successful project manager ensure that an organization’s resources are being used both efficiently and effectively. Most projects need to be uniquely developed require a sense of customization and the ability to adapt to any posed challenges. The scope of effective project management includes defining what the project is and what is being expected to be accomplished. Projects are imposed to fulfill a certain need and project managers must have the ability to create the proper definition. Goals and the means used to attain those goals have to be clearly stated. Project Managers must also have the ability to plan

    Read More

More about Improving Organisational Performance

Open Document